Telephone for Simplisafe

What began as an independent crowdfunding project which surpassed its goal by marketing over $500,000 worth of systems within a month  quickly became a challenger in home protection.

Based in Chicago, Illinois,1 Scout was born out of a need to produce a house safety and security product that wasn’t dated or costly, an honorable cause without a doubt. With a growing listing of parts and accessories to match the hub, Scout fortifies its defenses the extra you develop it up.

Does much more mean better? Added components definitely improve your house’s safety and security, but they also increase costs. Some great news for your budget, whether you require a sensing unit on every door as well as window or you simply need the standard basics, Scout’s charm stems from its modification– how much clients are ready to invest on building it to fulfill their requirements.

In our review, we lay out our impacts as well as searchings for of the Scout Alarm protection system thoroughly.

Scout Home Safety Packages

Scout House Protection has four protection packages for consumers to choose from. If the plans do not include what you need, or if you need extra things, Scout provides a fifth option to construct your very own bundle.

“Scout Small Pack” Bundle: This is the firm’s most economical system and also consists of 8 items. It includes the items required to start your DIY protection system, consisting of activity and also gain access to sensing units. The pack additionally includes two crucial fobs so you can easily equip as well as disarm the system. This pack is best-suited for those that want standard safety and security coverage or stay in a smaller house.

“Scout Huge Pack” Plan: If you need to safeguard a larger location in your house or your home has several access factors, the Scout Big Pack uses a safety option that covers all your bases. Outfitted with greater than two times the accessibility sensors of the Scout Small Pack, this bundle provides you comfort that all areas of your house will remain protected.

“Scout Elements Pack” Bundle: This plan couples home safety and security with catastrophe prevention. The bundle features a smoke alarm and also water sensing unit to aid you capture pricey fires or flooding damages before it gets out of hand.

“Scout Engineer Pack” Bundle: This is developed to be Scout’s the majority of detailed home security offering. Combining all the gadgets consisted of in the Scout Small Pack, the Designer Pack adds on additional safety and security procedures like a wise lock and glass break sensor.

“Build Your System” Package: For consumers who want a more tailored alarm system for their residence, Scout supplies the ability to create your own system. As soon as you choose your Scout Center, you can pick as several gadgets as you desire and construct a system to fit your home safety demands. You can pick from the following 18 things when you develop your own system: Door panel, Gain access to sensing unit, Motion sensor, Scout interior video camera, Scout video clip doorbell, Keypad, Smoke detector, Water sensor, Glass break sensor, Door lock, Lawn indicator, Panic button, Push-button control, Siren as well as Zigbee repeater, Home window sticker label, Secret fob, and also a RFID sticker label.

Scout rates

Scout Security - Scout Alarm Cost

Even if you don’t opt in to expert surveillance, you still have to pay a minimum of $10 monthly. So generally, you’re paying to make use of the app, which we believe is rather foolish. Many applications, protection or otherwise, have some type of free access.


Similar to several do it yourself systems, there’s no agreement with Scout. Costs are month to month.

You can choose to make a 12-month dedication in exchange for a 10% price cut. Yet also after that, Scout will offer you a prorated refund if you need to terminate. That’s a quite pleasant deal in a market recognized for wringing steep termination fees out of consumers.


You mount Scout yourself, so you do not have to pay a setup fee. As well as if you want to move, you can take everything down and also reinstall it on your own. It’s a discomfort without a doubt, but it’s totally free.

Is Scout right for you?

Scout is wonderful for no-contract self-monitoring as well as simple do it yourself installment. We additionally such as that its expert surveillance expenses less than the sector standard of $32 a month. Below are some good factors to select Scout over other safety and security systems:

Cellular backup: Scout’s mobile back-up is unique contrasted to various other protection systems due to the fact that it doesn’t require a professional surveillance plan. This implies you have a reputable way to access your system through the Scout application without entrusting your safety to a monitoring. (There’s additionally a battery backup to keep your system running for as much as 12 hours.).

Text as well as call notifies: While Scout sends out press notices on a smartphone, its sms message as well as phone call signals make it an outstanding alternative for individuals that don’t use mobile phones. Text and call signals also offer you a back-up in case you do not observe a push notification.

Basic arming as well as deactivating: Scout relies exclusively on essential fobs, RFID chips, as well as mobile gain access to for equipping and also deactivating, so there are no keypad accessibility codes to keep in mind. (Scout also sells a keypad for folks aiming to grant temporary accessibility to guests.).

Equipment: Scout styles attractive devices that covers most safety demands. The system is compatible with numerous smart house systems like Alexa, Google Aide †, Z-Wave, and also Zigbee.

Development as well as portability: This is a great system for people intending to relocate from a smaller home to a larger one considering that it’s easy to take with you and add on additional sensing units as needed.

Scout Protection Client Service.

Scout consumer assistance is readily available by means of phone at 844-287-2688 or can be reached at Client service is readily available from 9:00 AM to 6:00 PM CST, other than on significant holidays. Scout likewise gives separate 24/7 monitoring, which is always effective daily of the year in all times of the day.

Scout Safety and security does not yet have a ranking with the Better Business Bureau, as the firm is a more recent one. Scout customer testimonials indicate the firm has actually been receptive and also eager to function with clients experience occasional reliability troubles with Scout parts.

We likewise discovered Scout Safety’s client service to be handy when we got in touch with the company to examine numerous aspects of its solution. Our Safety Nerd examined each of the following procedures:.

Sales: We called customer support to ask about buying a safety and security system as well as found support personnel to be educated and friendly however not pushy.

Design: We used the Scout site to build a customized protection bundle.

Solution: We contacted customer support to see how much time it required to obtain a rep on the phone and also were provided with quick solution to questions.

Scout Alarm FAQs.

What does the Google and also Nest merging imply for Scout Alarm system?

If you’ve already merged your Nest as well as Google accounts, customer service says the Nest combinations will certainly not collaborate with your Scout system. We’ll keep you updated with motion in this specific room as we see it. Undertaking a renovation to rework their systems to fit the Works with Google Assistant network (that will change Functions with Nest).

Just How does Scout Alarm system secure my information?

Scout states all video clip footage is secured when sent out to the cloud, and Roberts claims all messaging is sent with AES 128-Bit encryption. “I would certainly state that customers can relax easy with Scout and know there’s no ad system, there’s no other product that would certainly benefit from the information of what’s going on inside your house, as well as we’re extremely delicate about that,” said Roberts. Yet since Scout is so quickly integrated with various other tools, it’s still beneficial to review the personal privacy plan and also terms of various other 3rd parties to understand better what rights each company needs to your information.

What’s on the horizon for Scout?

Roberts says Scout does not have a team of A.I. experts to maximize a video clip as Nest does. This is one reason that Scout companions with other major players– nonetheless, even more Scout-specific devices, consisting of video cameras, might be on the means.

Without being terribly certain about our roadmap as well as what tools are coming out, we want to broaden the boundary.

“Obviously, you wish to shield what’s going on within, but once somebody’s within, they’re currently in the residence. I believe that there are some outside electronic camera products that are extremely intriguing to broaden the border and to operate in tandem with the stuff that’s going on in your house.”.

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