Home Security Team

What started as an independent crowdfunding project which surpassed its goal by offering over $500,000 worth of systems within a month  quickly became a competitor in house protection.

Based in Chicago, Illinois,1 Scout was substantiated of a wish to create a residence security product that wasn’t dated or pricey, a noble reason for sure. With a growing checklist of components and also accessories to complement the center, Scout fortifies its defenses the much more you develop it up.

Does extra suggest much better? Extra elements certainly enhance your house’s safety, but they likewise elevate expenses. Some good news for your budget, whether you need a sensor on every door as well as window or you simply need the basic fundamentals, Scout’s allure stems from its personalization– exactly how much customers are ready to invest on building it to meet their needs.

In our testimonial, we set out our impressions and searchings for of the Scout Alarm system protection system in detail.

Scout House Safety Plans

Scout Residence Security has 4 protection packages for customers to choose from. If the packages do not have what you require, or if you require extra items, Scout gives a 5th choice to construct your own plan.

“Scout Small Pack” Package: This is the firm’s most affordable system as well as consists of 8 things. It includes the items required to start your do it yourself safety system, consisting of motion and access sensors. The pack also features two key fobs so you can conveniently arm and disarm the system. This pack is best-suited for those who want basic protection coverage or reside in a smaller residence.

“Scout Big Pack” Bundle: If you require to protect a larger area in your residence or your home has several access points, the Scout Large Pack provides a protection solution that covers all your bases. Furnished with more than two times the access sensors of the Scout Small Pack, this bundle offers you comfort that all areas of your residence will certainly stay safe and secure.

“Scout Elements Pack” Bundle: This plan pairs residence protection with disaster prevention. The package includes a smoke alarm as well as water sensing unit to aid you capture costly fires or flood damage prior to it leaves hand.

“Scout Designer Pack” Bundle: This is made to be Scout’s most extensive house safety offering. Combining all the tools consisted of in the Scout Small Pack, the Designer Pack adds additional safety and security measures like a smart lock as well as glass break sensing unit.

“Build Your System” Bundle: For customers that desire a more tailored alarm for their residence, Scout offers the capacity to develop your own system. When you pick your Scout Hub, you can pick as numerous gadgets as you desire and also build a system to fit your home protection needs. You can choose from the complying with 18 products when you construct your own system: Door panel, Access sensing unit, Motion sensing unit, Scout interior camera, Scout video clip doorbell, Keypad, Smoke alarm, Water sensor, Glass break sensor, Door lock, Lawn sign, Panic button, Push-button control, Siren and Zigbee repeater, Window sticker, Key fob, and also a RFID sticker.

Scout pricing

Scout Security - Scout Alarm Cost

Even if you do not choose in to professional tracking, you still need to pay a minimum of $10 each month. So generally, you’re paying to use the application, which we assume is somewhat ridiculous. The majority of applications, protection or otherwise, have some sort of open door.


Similar to lots of do it yourself systems, there’s no contract with Scout. Fees are month to month.

You can choose to make a 12-month commitment in exchange for a 10% discount. Even after that, Scout will offer you a prorated refund if you have to cancel. That’s a quite sweet handle an industry known for wringing high cancellation charges out of clients.


You install Scout on your own, so you do not have to pay a setup charge. As well as if you want to relocate, you can take every little thing down and reinstall it by yourself. It’s a pain without a doubt, however it’s cost-free.

Is Scout right for you?

Scout is great for no-contract self-monitoring and easy do it yourself setup. We additionally like that its professional surveillance prices less than the sector standard of $32 a month. Below are some good factors to choose Scout over various other protection systems:

Mobile back-up: Scout’s cellular backup is special contrasted to various other security systems because it doesn’t call for a professional surveillance plan. This means you have a reliable means to access your system via the Scout application without entrusting your security to a surveillance. (There’s likewise a battery backup to keep your system competing approximately 12 hrs.).

Text and also phone call signals: While Scout sends out push alerts on a smart device, its text message and call informs make it an outstanding option for people that don’t use smartphones. Text as well as call signals additionally offer you a back-up in case you do not see a press notice.

Straightforward arming as well as disarming: Scout relies only on crucial fobs, RFID chips, and mobile gain access to for arming and deactivating, so there are no keypad gain access to codes to keep in mind. (Scout additionally sells a keypad for folks wanting to grant temporary accessibility to visitors.).

Devices: Scout styles eye-catching devices that covers most protection demands. The system is compatible with numerous clever house platforms like Amazon Alexa, Google Assistant †, Z-Wave, and also Zigbee.

Expansion and also transportability: This is a great system for individuals planning to move from a smaller sized house to a larger one considering that it’s very easy to take with you and also add on extra sensors as required.

Scout Protection Customer Service.

Scout consumer support is available using phone at 844-287-2688 or can be reached at support@scoutalarm.com. Client service is offered from 9:00 AM to 6:00 PM CST, except on major holidays. Scout additionally gives separate 24/7 tracking, which is constantly reliable on a daily basis of the year in all times of the day.

Scout Safety doesn’t yet have a rating with the Better Business Bureau, as the business is a newer one. Nonetheless, Scout customer evaluations suggest the firm has actually been receptive as well as ready to work with clients experience occasional dependability troubles with Scout components.

We also located Scout Safety’s customer support to be valuable when we contacted the firm to examine various facets of its solution. Our Protection Geek evaluated each of the following processes:.

Sales: We called client service to ask about acquiring a security system as well as found support personnel to be experienced and pleasant but not pushy.

Design: We made use of the Scout site to develop a customized safety package.

Service: We called consumer assistance to see how long it required to obtain a rep on the phone and also were given with fast answers to inquiries.

Scout Alarm FAQs.

What does the Google and also Nest merger indicate for Scout Alarm?

If you have actually already merged your Nest and also Google accounts, customer care says the Nest combinations will certainly not collaborate with your Scout system. We’ll maintain you updated with motion in this certain space as we see it. Undergoing a renovation to remodel their systems to fit the Works with Google Aide network (that will certainly change Works with Nest).

How does Scout Alarm system protect my data?

Scout states all video footage is encrypted when sent out to the cloud, as well as Roberts says all messaging is sent out with AES 128-Bit encryption. “I would say that consumers can relax easy with Scout and know there’s no advertisement system, there’s nothing else product that would certainly benefit from the information of what’s going on inside the house, and also we’re very sensitive about that,” said Roberts. But since Scout is so conveniently incorporated with other devices, it’s still beneficial to check out the personal privacy plan and also conditions of various other third parties to recognize far better what legal rights each company needs to your information.

What’s on the horizon for Scout?

Roberts says Scout does not have a team of A.I. professionals to maximize a video clip as Nest does. This is one reason Scout companions with various other major players– nevertheless, more Scout-specific equipment, including electronic cameras, may be on the way.

Without being terribly particular about our roadmap and also what gadgets are appearing, we wish to expand the boundary.

“Obviously, you wish to protect what’s going on inside, but once someone’s within, they’re already in the house. I believe that there are some outdoor electronic camera items that are extremely fascinating to expand the border and to work in tandem with right stuff that’s taking place in your home.”.

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