Home Security Systems Video Surveillance

What began as an independent crowdfunding campaign which surpassed its goal by offering over $500,000 worth of systems within a month  quickly became a contender in home safety and security.

Based in Chicago, Illinois,1 Scout was born out of a need to generate a house security item that wasn’t obsoleted or pricey, an honorable reason for certain. With an expanding list of parts and accessories to complement the hub, Scout fortifies its defenses the extra you build it up.

But does much more suggest far better? Additional parts absolutely boost your home’s security, yet they likewise raise expenses. Some good news for your pocketbook, whether you call for a sensor on every door and also window or you simply need the standard basics, Scout’s appeal stems from its modification– how much clients are eager to spend on building it to meet their demands.

In our evaluation, we set out our impressions and searchings for of the Scout Alarm protection system in detail.

Scout Residence Security Packages

Scout House Safety has 4 safety packages for clients to choose from. If the bundles don’t contain what you require, or if you require added products, Scout offers a fifth alternative to develop your very own plan.

“Scout Small Pack” Package: This is the business’s most budget friendly system and includes 8 items. It has the products required to start your DIY safety system, including movement and also accessibility sensing units. The pack additionally comes with two key fobs so you can quickly equip and also disarm the system. This pack is best-suited for those who want standard safety and security insurance coverage or stay in a smaller home.

“Scout Big Pack” Package: If you need to protect a larger area in your residence or your home has multiple gain access to factors, the Scout Large Pack uses a safety option that covers all your bases. Geared up with greater than two times the accessibility sensors of the Scout Small Pack, this bundle gives you peace of mind that all areas of your residence will continue to be safe and secure.

“Scout Elements Pack” Package: This plan couples home protection with calamity avoidance. The package features a smoke alarm as well as water sensor to help you capture costly fires or flood damage before it leaves hand.

“Scout Architect Pack” Plan: This is made to be Scout’s most comprehensive house security offering. Combining all the devices consisted of in the Scout Small Pack, the Architect Pack adds extra safety measures like a wise lock and glass break sensing unit.

“Develop Your System” Bundle: For customers who desire a more personalized security system for their home, Scout supplies the capacity to develop your own system. Once you pick your Scout Center, you can select as numerous gadgets as you desire as well as build a system to fit your home safety needs. You can select from the following 18 products when you develop your own system: Door panel, Gain access to sensing unit, Movement sensing unit, Scout interior electronic camera, Scout video clip buzzer, Keypad, Smoke detector, Water sensing unit, Glass break sensor, Door lock, Backyard sign, Panic button, Remote control, Siren and Zigbee repeater, Home window sticker label, Secret fob, and also a RFID sticker.

Scout prices

Scout Security - Scout Alarm Cellular

Even if you don’t decide in to specialist surveillance, you still need to pay a minimum of $10 each month. Generally, you’re paying to utilize the app, which we think is somewhat ridiculous. Many apps, safety or otherwise, have some sort of open door.


As with numerous do it yourself systems, there’s no contract with Scout. Fees are month to month.

You can choose to make a 12-month dedication in exchange for a 10% price cut. Even after that, Scout will provide you a prorated reimbursement if you have to cancel. That’s a rather sweet deal in an industry recognized for wringing steep termination fees out of consumers.


You set up Scout yourself, so you don’t need to pay a setup charge. And if you wish to move, you can take every little thing down and reinstall it on your own. It’s a pain for sure, but it’s free.

Is Scout right for you?

Scout is fantastic for no-contract self-monitoring and also very easy do it yourself setup. We additionally such as that its professional surveillance expenses less than the industry standard of $32 a month. Below are some great reasons to choose Scout over other security systems:

Mobile backup: Scout’s cellular backup is one-of-a-kind compared to various other security systems due to the fact that it doesn’t need a professional tracking plan. This indicates you have a reliable means to access your system via the Scout app without delegating your safety to a monitoring. (There’s also a battery back-up to maintain your system running for as much as 12 hrs.).

Text and phone call alerts: While Scout sends out press notifications on a mobile phone, its sms message and call notifies make it an excellent alternative for people that do not make use of smart devices. Text and also call alerts likewise give you a backup in case you don’t observe a push alert.

Basic equipping as well as disarming: Scout relies only on essential fobs, RFID chips, as well as mobile gain access to for arming and deactivating, so there are no keypad access codes to remember. (Scout additionally offers a keypad for folks seeking to approve short-term accessibility to visitors.).

Tools: Scout designs appealing equipment that covers most safety demands. The system is compatible with numerous wise house systems like Amazon Alexa, Google Assistant †, Z-Wave, and Zigbee.

Expansion and mobility: This is a fantastic system for people intending to relocate from a smaller sized house to a larger one since it’s very easy to take with you and add added sensors as required.

Scout Protection Client Service.

Scout customer support is available using phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer care is offered from 9:00 AM to 6:00 PM CST, except on significant vacations. Scout also offers separate 24/7 monitoring, which is always efficient every day of the year in all times of the day.

Scout Security doesn’t yet have a ranking with the Better Business Bureau, as the business is a more recent one. Scout customer testimonials show the company has actually been responsive and also eager to work with clients experience periodic dependability troubles with Scout parts.

We likewise found Scout Safety and security’s customer service to be helpful when we called the company to check numerous aspects of its solution. Our Safety Geek evaluated each of the following procedures:.

Sales: We called customer service to ask about acquiring a security system and found support team to be experienced and also pleasant yet not aggressive.

Design: We made use of the Scout website to develop a customized security package.

Service: We contacted consumer assistance to see for how long it took to get an agent on the phone and were offered with fast solution to questions.

Scout Alarm System FAQs.

What does the Google and also Nest merging indicate for Scout Alarm system?

If you’ve already merged your Nest and also Google accounts, customer support states the Nest combinations will not collaborate with your Scout system. We’ll maintain you updated with movement in this certain room as we see it. Undertaking a facelift to remodel their systems to fit the Works with Google Assistant network (that will certainly replace Functions with Nest).

How does Scout Alarm system shield my information?

Scout states all video footage is secured when sent out to the cloud, as well as Roberts states all messaging is sent with AES 128-Bit encryption. “I would claim that clients can rest easy with Scout and understand there’s no ad platform, there’s no other product that would take advantage of the data of what’s going on inside your home, and we’re very sensitive concerning that,” said Roberts. Since Scout is so conveniently integrated with other devices, it’s still useful to check out the privacy policy as well as terms and problems of other third celebrations to recognize better what rights each company has to your details.

What’s on the horizon for Scout?

Roberts claims Scout does not have a group of A.I. professionals to enhance a video as Nest does. This is one reason Scout partners with other major players– nonetheless, even more Scout-specific tools, including cameras, might get on the method.

Without being terribly details concerning our roadmap as well as what devices are coming out, we wish to broaden the perimeter.

“Obviously, you wish to shield what’s taking place inside, but once someone’s inside, they’re currently in the residence. I think that there are some exterior video camera products that are extremely fascinating to broaden the border and also to operate in tandem with the stuff that’s going on in your house.”.

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