Home Security Systems Reviews Cnet

What began as an independent crowdfunding project which surpassed its goal by selling over $500,000 worth of systems within a month  soon came to be a competitor in home protection.

Based in Chicago, Illinois,1 Scout was substantiated of a wish to produce a home safety and security item that wasn’t outdated or pricey, a noble reason for certain. With an expanding listing of parts as well as accessories to enhance the center, Scout strengthens its defenses the more you develop it up.

Does much more suggest far better? Extra parts definitely improve your residence’s safety, but they likewise increase expenses. Yet some excellent information for your purse, whether you need a sensor on every windows and door or you just need the basic fundamentals, Scout’s charm stems from its modification just how much customers agree to invest in developing it to fulfill their needs.

In our evaluation, we set out our impacts as well as searchings for of the Scout Alarm security system in detail.

Scout House Protection Bundles

Scout Residence Protection has four safety plans for customers to select from. If the bundles do not contain what you require, or if you need additional items, Scout gives a 5th option to develop your own package.

“Scout Small Pack” Package: This is the firm’s most budget friendly system and also consists of 8 products. It has the things required to start your DIY protection system, consisting of activity as well as access sensing units. The pack also includes 2 vital fobs so you can quickly arm as well as deactivate the system. This pack is best-suited for those who want basic safety coverage or reside in a smaller home.

“Scout Large Pack” Plan: If you require to safeguard a bigger area in your house or your residence has numerous gain access to factors, the Scout Large Pack offers a safety and security remedy that covers all your bases. Furnished with greater than two times the accessibility sensing units of the Scout Small Pack, this package offers you assurance that all areas of your residence will certainly continue to be safe.

“Scout Components Pack” Package: This package pairs residence security with catastrophe avoidance. The package features a smoke alarm as well as water sensing unit to aid you catch expensive fires or flood damages prior to it gets out of hand.

“Scout Architect Pack” Plan: This is developed to be Scout’s a lot of extensive residence safety offering. Combining all the gadgets consisted of in the Scout Small Pack, the Engineer Pack adds extra safety and security steps like a clever lock and also glass break sensor.

“Build Your System” Package: For consumers who want an even more tailored security system for their house, Scout offers the capacity to create your own system. Once you select your Scout Center, you can choose as several devices as you desire as well as build a system to fit your residence safety and security requirements. You can select from the adhering to 18 products when you construct your own system: Door panel, Accessibility sensing unit, Activity sensor, Scout indoor camera, Scout video clip buzzer, Keypad, Smoke alarm, Water sensor, Glass break sensing unit, Door lock, Backyard sign, Panic button, Remote control, Alarm and also Zigbee repeater, Home window sticker, Trick fob, and a RFID sticker.

Scout rates

Scout Security - Scout Alarm Cameras

Even if you don’t opt in to expert tracking, you still have to pay a minimum of $10 monthly. So essentially, you’re paying to use the application, which we assume is rather silly. The majority of apps, security or otherwise, have some type of free access.


Similar to numerous do it yourself systems, there’s no agreement with Scout. Fees are month to month.

You can select to make a 12-month commitment in exchange for a 10% discount. Also then, Scout will offer you a prorated refund if you have to cancel. That’s a rather sweet handle a market understood for wringing steep termination costs out of clients.


You set up Scout on your own, so you do not have to pay a setup cost. And if you wish to move, you can take everything down and re-install it on your own. It’s a pain for sure, however it’s complimentary.

Is Scout right for you?

Scout is fantastic for no-contract self-monitoring and very easy do it yourself installment. We likewise such as that its professional tracking prices less than the market average of $32 a month. Below are some good reasons to select Scout over various other safety systems:

Mobile back-up: Scout’s cellular back-up is unique compared to various other security systems due to the fact that it doesn’t call for a specialist monitoring plan. This indicates you have a trusted method to access your system with the Scout application without entrusting your security to a surveillance. (There’s likewise a battery back-up to maintain your system running for approximately 12 hrs.).

Text and also telephone call signals: While Scout sends out push alerts on a mobile phone, its sms message and also telephone call signals make it an outstanding alternative for individuals that don’t make use of mobile phones. Text and also call signals also offer you a backup in case you do not observe a push notification.

Straightforward equipping and disarming: Scout relies entirely on vital fobs, RFID chips, and also mobile access for equipping and also disarming, so there are no keypad accessibility codes to remember. (Scout also sells a keypad for folks seeking to approve momentary accessibility to visitors.).

Devices: Scout designs eye-catching equipment that covers most safety demands. The system works with many wise residence platforms like Amazon.com Alexa, Google Assistant †, Z-Wave, as well as Zigbee.

Growth as well as transportability: This is an excellent system for individuals planning to relocate from a smaller home to a larger one because it’s easy to take with you and add extra sensors as required.

Scout Security Client Service.

Scout client support is offered by means of phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer service is readily available from 9:00 AM to 6:00 PM CST, except on significant vacations. Scout additionally provides different 24/7 monitoring, which is always reliable each day of the year whatsoever times of the day.

Scout Safety and security doesn’t yet have a rating with the Bbb, as the business is a more recent one. However, Scout client testimonials indicate the firm has been receptive and going to work with consumers experience occasional dependability problems with Scout elements.

We likewise found Scout Security’s customer care to be handy when we got in touch with the company to check various facets of its solution. Our Safety Geek tested each of the adhering to processes:.

Sales: We called customer care to inquire about purchasing a safety and security system as well as located support staff to be well-informed as well as friendly however not aggressive.

Style: We utilized the Scout website to construct a customized protection package.

Solution: We called consumer assistance to see the length of time it took to get an agent on the phone and were offered with fast solution to concerns.

Scout Alarm System Frequently Asked Questions.

What does the Google and Nest merging suggest for Scout Alarm?

If you have actually already merged your Nest as well as Google accounts, client service claims the Nest integrations will not collaborate with your Scout system. We’ll maintain you upgraded with movement in this specific room as we see it. Going through a facelift to remodel their systems to fit the Works with Google Aide network (that will certainly change Works with Nest).

Just How does Scout Alarm system protect my information?

Scout states all video clip footage is secured when sent to the cloud, and also Roberts says all messaging is sent with AES 128-Bit security. “I would certainly claim that customers can rest easy with Scout as well as know there’s no ad platform, there’s nothing else product that would certainly take advantage of the data of what’s taking place inside your house, and also we’re extremely delicate regarding that,” said Roberts. Since Scout is so conveniently integrated with other devices, it’s still valuable to review the privacy plan as well as terms as well as conditions of other third events to recognize better what legal rights each company has to your details.

What’s on the horizon for Scout?

Roberts claims Scout does not have a team of A.I. specialists to enhance a video clip as Nest does. This is one reason why Scout companions with other major gamers– however, even more Scout-specific devices, including cams, might get on the way.

Without being extremely certain concerning our roadmap and also what devices are appearing, we intend to broaden the perimeter.

“Clearly, you intend to protect what’s taking place inside, once a person’s within, they’re already in the house. I think that there are some outdoor cam products that are really fascinating to expand the boundary and to operate in tandem with the stuff that’s going on in your house.”.

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