Home Security Systems Mobile Monitoring

What began as an independent crowdfunding campaign which surpassed its objective by offering over $500,000 worth of systems within a month  soon became a challenger in home safety.

Based in Chicago, Illinois,1 Scout was substantiated of a wish to create a house security item that wasn’t dated or expensive, a worthy cause for sure. With a growing checklist of elements and accessories to match the hub, Scout strengthens its defenses the a lot more you develop it up.

But does extra mean better? Extra parts certainly improve your house’s safety and security, but they additionally raise costs. Some great information for your budget, whether you require a sensor on every door as well as window or you simply need the basic fundamentals, Scout’s charm stems from its personalization– just how much consumers are prepared to invest on constructing it to fulfill their demands.

In our review, we lay out our perceptions and findings of the Scout Alarm security system in detail.

Scout Home Protection Packages

Scout Residence Safety has 4 safety and security plans for customers to pick from. If the bundles don’t have what you need, or if you need additional products, Scout gives a 5th choice to construct your own plan.

“Scout Small Pack” Bundle: This is the business’s most budget friendly system and consists of 8 things. It consists of the items required to begin your DIY safety system, consisting of activity and also access sensing units. The pack additionally includes 2 vital fobs so you can quickly equip and also disarm the system. This pack is best-suited for those who want basic protection protection or stay in a smaller sized house.

“Scout Big Pack” Plan: If you need to safeguard a larger area in your house or your home has several accessibility factors, the Scout Large Pack provides a safety remedy that covers all your bases. Geared up with more than twice the gain access to sensing units of the Scout Small Pack, this package gives you satisfaction that all locations of your home will stay safe and secure.

“Scout Components Pack” Package: This package pairs home security with catastrophe prevention. The package includes a smoke detector and also water sensor to help you capture expensive fires or flood damage before it leaves hand.

“Scout Designer Pack” Plan: This is developed to be Scout’s the majority of comprehensive residence safety and security offering. Coupling all the devices consisted of in the Scout Small Pack, the Architect Pack adds extra safety and security steps like a wise lock and glass break sensor.

“Build Your System” Package: For consumers who want a more customized alarm system for their home, Scout offers the ability to develop your very own system. When you pick your Scout Center, you can select as numerous tools as you want and also build a system to fit your home safety needs. You can choose from the complying with 18 items when you build your very own system: Door panel, Access sensor, Movement sensor, Scout interior camera, Scout video clip doorbell, Keypad, Smoke alarm, Water sensing unit, Glass break sensor, Door lock, Backyard indication, Panic button, Remote control, Alarm and Zigbee repeater, Window sticker, Secret fob, and a RFID sticker.

Scout pricing

Scout Security - Scout Alarm Cellular

Even if you do not choose in to expert monitoring, you still need to pay a minimum of $10 each month. Primarily, you’re paying to use the application, which we believe is somewhat ridiculous. A lot of apps, protection or otherwise, have some type of free access.


As with lots of DIY systems, there’s no contract with Scout. Charges are month to month.

You can select to make a 12-month commitment in exchange for a 10% price cut. Also after that, Scout will provide you a prorated refund if you have to cancel. That’s a pretty wonderful deal in a market known for wringing high termination costs out of consumers.


You set up Scout on your own, so you don’t have to pay an installation cost. And also if you wish to move, you can take every little thing down as well as re-install it by yourself. It’s a pain without a doubt, however it’s free.

Is Scout right for you?

Scout is wonderful for no-contract self-monitoring and easy do it yourself installation. We likewise such as that its specialist surveillance prices less than the market standard of $32 a month. Below are some excellent reasons to select Scout over other protection systems:

Cellular backup: Scout’s cellular back-up is special compared to other safety systems since it does not require an expert tracking plan. This means you have a trustworthy way to access your system via the Scout application without delegating your security to a surveillance facility. (There’s additionally a battery back-up to keep your system competing as much as 12 hours.).

Text and also telephone call alerts: While Scout sends press notices on a smartphone, its text message and phone call alerts make it a superb choice for individuals that do not use smart devices. Text as well as call signals also provide you a backup in case you do not discover a push notification.

Simple arming as well as deactivating: Scout relies solely on crucial fobs, RFID chips, and also mobile access for equipping as well as disarming, so there are no keypad access codes to bear in mind. (Scout likewise sells a keypad for folks wanting to grant momentary access to visitors.).

Tools: Scout layouts appealing equipment that covers most safety needs. The system works with many smart home platforms like Amazon Alexa, Google Assistant †, Z-Wave, and Zigbee.

Development and also mobility: This is a great system for people intending to relocate from a smaller sized house to a bigger one considering that it’s very easy to take with you as well as add extra sensing units as required.

Scout Safety Client Service.

Scout consumer assistance is offered by means of phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Customer support is readily available from 9:00 AM to 6:00 PM CST, other than on major vacations. Scout additionally offers separate 24/7 surveillance, which is constantly reliable everyday of the year at all times of the day.

Scout Security doesn’t yet have a rating with the Bbb, as the business is a newer one. Nonetheless, Scout consumer testimonials indicate the business has actually been responsive and also going to collaborate with clients experience occasional dependability problems with Scout components.

We also found Scout Safety’s customer service to be valuable when we called the firm to evaluate various elements of its service. Our Safety and security Geek tested each of the complying with procedures:.

Sales: We contacted client service to ask about purchasing a security system as well as located assistance team to be educated and friendly however not aggressive.

Design: We utilized the Scout site to develop a personalized security bundle.

Solution: We contacted customer assistance to see how long it took to get a rep on the phone and also were given with fast solution to questions.

Scout Alarm Frequently Asked Questions.

What does the Google and also Nest merging imply for Scout Alarm?

If you’ve already combined your Nest and also Google accounts, customer care claims the Nest combinations will not deal with your Scout system. We’ll keep you upgraded with motion in this certain room as we see it. Going through a renovation to rework their systems to fit the Works with Google Assistant network (that will certainly replace Works with Nest).

How does Scout Alarm system safeguard my data?

Scout says all video footage is encrypted when sent to the cloud, and also Roberts claims all messaging is sent with AES 128-Bit security. “I would certainly say that consumers can relax easy with Scout as well as know there’s no advertisement system, there’s no other product that would benefit from the data of what’s going on inside your home, and also we’re extremely delicate about that,” stated Roberts. Due to the fact that Scout is so conveniently integrated with other gadgets, it’s still useful to check out the privacy policy and terms and conditions of various other third parties to comprehend far better what legal rights each firm has to your information.

What’s on the horizon for Scout?

Roberts claims Scout does not have a group of A.I. specialists to optimize a video as Nest does. This is one reason why Scout partners with other major players– however, even more Scout-specific devices, including cameras, may get on the way.

Without being awfully particular concerning our roadmap and also what devices are appearing, we intend to broaden the boundary.

“Obviously, you wish to shield what’s going on within, but once someone’s inside, they’re currently in the home. I believe that there are some outside video camera products that are extremely fascinating to broaden the perimeter and to work in tandem with right stuff that’s going on in your home.”.

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