Home Security System Forum

What began as an independent crowdfunding project which exceeded its goal by selling over $500,000 well worth of systems within a month  soon became a contender in residence security.

Based in Chicago, Illinois,1 Scout was substantiated of a desire to create a home safety and security product that had not been obsoleted or expensive, a noble cause for sure. With a growing list of elements as well as accessories to complement the hub, Scout strengthens its defenses the a lot more you develop it up.

Does more imply better? Extra parts certainly boost your home’s security, but they additionally increase expenses. However some great information for your wallet, whether you require a sensor on every windows and door or you simply require the basic basics, Scout’s charm comes from its modification how much clients want to invest in developing it to fulfill their needs.

In our review, we lay out our perceptions and findings of the Scout Alarm system safety and security system in detail.

Scout House Safety Plans

Scout House Safety has 4 protection bundles for clients to select from. If the bundles don’t include what you require, or if you need extra things, Scout provides a 5th alternative to develop your own package.

“Scout Small Pack” Bundle: This is the business’s most cost effective system and also consists of eight things. It has the things required to begin your do it yourself safety and security system, consisting of motion and access sensing units. The pack also features two essential fobs so you can quickly equip as well as disarm the system. This pack is best-suited for those that desire basic safety and security insurance coverage or live in a smaller house.

“Scout Huge Pack” Package: If you require to protect a bigger area in your house or your residence has multiple gain access to factors, the Scout Large Pack supplies a safety service that covers all your bases. Outfitted with greater than twice the access sensing units of the Scout Small Pack, this bundle offers you peace of mind that all areas of your residence will remain safe.

“Scout Components Pack” Package: This package pairs home security with disaster prevention. The package features a smoke alarm and water sensor to help you capture expensive fires or flood damage before it leaves hand.

“Scout Designer Pack” Plan: This is developed to be Scout’s most comprehensive home safety offering. Coupling all the devices consisted of in the Scout Small Pack, the Designer Pack adds on extra security measures like a wise lock as well as glass break sensor.

“Build Your System” Plan: For consumers who want a more tailored security system for their home, Scout uses the capability to create your very own system. As soon as you pick your Scout Center, you can pick as several gadgets as you want and also construct a system to fit your house protection demands. You can pick from the adhering to 18 things when you construct your very own system: Door panel, Gain access to sensor, Motion sensing unit, Scout indoor camera, Scout video doorbell, Keypad, Smoke detector, Water sensor, Glass break sensor, Door lock, Lawn indicator, Panic button, Remote, Siren and Zigbee repeater, Home window sticker label, Secret fob, as well as a RFID sticker label.

Scout pricing

Scout Security - Ring Alarm Vs Scout

Even if you don’t opt in to specialist tracking, you still have to pay a minimum of $10 monthly. So essentially, you’re paying to use the app, which we think is somewhat foolish. Many applications, protection or otherwise, have some type of open door.


As with several DIY systems, there’s no contract with Scout. Fees are month to month.

You can pick to make a 12-month commitment for a 10% price cut. But also then, Scout will certainly give you a prorated refund if you have to terminate. That’s a rather pleasant deal in a market understood for wringing high termination charges out of clients.


You install Scout yourself, so you don’t have to pay an installment charge. And if you intend to move, you can take everything down and re-install it on your own. It’s a discomfort for sure, however it’s cost-free.

Is Scout right for you?

Scout is excellent for no-contract self-monitoring as well as easy DIY installation. We additionally such as that its professional tracking expenses less than the sector average of $32 a month. Here are some great reasons to choose Scout over other protection systems:

Mobile back-up: Scout’s mobile backup is unique compared to other protection systems since it doesn’t require a professional tracking strategy. This suggests you have a dependable method to access your system via the Scout application without entrusting your security to a monitoring. (There’s also a battery back-up to maintain your system running for as much as 12 hrs.).

Text and also call signals: While Scout sends out press notices on a smart device, its text message and also call signals make it an outstanding alternative for individuals that don’t make use of smart devices. Text and call alerts additionally offer you a back-up in case you don’t discover a push notice.

Straightforward arming as well as deactivating: Scout relies entirely on vital fobs, RFID chips, as well as mobile accessibility for equipping and also deactivating, so there are no keypad access codes to bear in mind. (Scout additionally offers a keypad for folks seeking to give temporary accessibility to guests.).

Devices: Scout designs eye-catching devices that covers most protection needs. The system is compatible with lots of smart home systems like Amazon Alexa, Google Aide †, Z-Wave, as well as Zigbee.

Expansion as well as transportability: This is a fantastic system for individuals preparing to move from a smaller house to a larger one considering that it’s simple to take with you as well as add on additional sensing units as needed.

Scout Safety Customer Service.

Scout client assistance is available via phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Customer service is available from 9:00 AM to 6:00 PM CST, except on significant vacations. Scout also provides different 24/7 monitoring, which is always reliable every day of the year at all times of the day.

Scout Safety and security does not yet have a rating with the Bbb, as the company is a newer one. Scout customer reviews show the company has been responsive and eager to work with clients experience periodic reliability problems with Scout parts.

We also found Scout Protection’s client service to be practical when we contacted the firm to check different facets of its service. Our Safety and security Nerd examined each of the adhering to procedures:.

Sales: We contacted customer service to inquire about purchasing a safety system and also discovered assistance team to be well-informed and pleasant yet not pushy.

Style: We used the Scout web site to construct a customized security package.

Service: We got in touch with client assistance to see how long it required to get a representative on the phone and also were offered with fast answers to concerns.

Scout Alarm FAQs.

What does the Google and Nest merger mean for Scout Alarm?

If you have actually currently combined your Nest as well as Google accounts, customer care says the Nest combinations will certainly not deal with your Scout system. We’ll keep you upgraded with movement in this particular area as we see it. Undergoing a facelift to rework their systems to fit the Works with Google Assistant network (that will change Works with Nest).

Just How does Scout Alarm secure my data?

Scout says all video footage is encrypted when sent out to the cloud, and also Roberts states all messaging is sent with AES 128-Bit file encryption. “I would state that clients can rest easy with Scout as well as recognize there’s no advertisement platform, there’s nothing else product line that would certainly benefit from the information of what’s going on inside your house, as well as we’re really delicate regarding that,” said Roberts. But because Scout is so quickly incorporated with various other tools, it’s still beneficial to review the privacy policy as well as conditions of various other 3rd parties to recognize much better what civil liberties each firm needs to your details.

What’s on the horizon for Scout?

Roberts says Scout does not have a team of A.I. professionals to optimize a video clip as Nest does. This is one reason why Scout companions with other significant players– nevertheless, more Scout-specific tools, including electronic cameras, might get on the way.

Without being terribly particular concerning our roadmap as well as what devices are appearing, we intend to broaden the boundary.

“Obviously, you wish to safeguard what’s going on within, but once someone’s inside, they’re already in the residence. I assume that there are some outside camera items that are really intriguing to expand the perimeter and to work in tandem with the stuff that’s going on in the house.”.

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