Home Security System Faq

What started as an independent crowdfunding campaign which exceeded its objective by offering over $500,000 well worth of systems within a month  soon ended up being a contender in home protection.

Based in Chicago, Illinois,1 Scout was born out of a wish to produce a home security product that had not been outdated or pricey, a worthy reason without a doubt. With an expanding listing of parts and accessories to enhance the center, Scout strengthens its defenses the much more you build it up.

Does extra suggest better? Extra parts certainly enhance your house’s safety, but they also increase prices. Yet some great news for your pocketbook, whether you need a sensor on every door and window or you simply need the basic fundamentals, Scout’s appeal stems from its customization just how much clients are willing to spend on developing it to fulfill their requirements.

In our testimonial, we set out our impacts as well as findings of the Scout Alarm system safety system carefully.

Scout House Security Plans

Scout Residence Protection has 4 security packages for customers to select from. If the bundles do not include what you require, or if you need extra products, Scout offers a 5th choice to build your very own plan.

“Scout Small Pack” Package: This is the company’s most inexpensive system and includes eight items. It consists of the products needed to start your DIY security system, consisting of activity as well as gain access to sensors. The pack likewise includes 2 crucial fobs so you can conveniently arm and disarm the system. This pack is best-suited for those who want standard protection insurance coverage or live in a smaller house.

“Scout Large Pack” Package: If you need to safeguard a bigger area in your home or your house has several access factors, the Scout Big Pack uses a protection option that covers all your bases. Equipped with greater than twice the gain access to sensing units of the Scout Small Pack, this bundle provides you peace of mind that all locations of your home will continue to be secure.

“Scout Aspects Pack” Package: This package couples house safety and security with calamity prevention. The bundle includes a smoke detector and also water sensor to aid you catch expensive fires or flood damages before it gets out of hand.

“Scout Architect Pack” Bundle: This is made to be Scout’s most extensive home security offering. Coupling all the devices included in the Scout Small Pack, the Designer Pack adds on extra safety and security measures like a smart lock and also glass break sensor.

“Construct Your System” Plan: For clients who want an even more customized alarm system for their residence, Scout offers the capability to develop your very own system. As soon as you select your Scout Center, you can choose as many gadgets as you desire as well as develop a system to fit your house protection needs. You can choose from the complying with 18 items when you develop your own system: Door panel, Access sensing unit, Activity sensor, Scout indoor video camera, Scout video clip doorbell, Keypad, Smoke alarm, Water sensing unit, Glass break sensing unit, Door lock, Lawn sign, Panic button, Remote control, Siren and Zigbee repeater, Home window sticker, Trick fob, as well as a RFID sticker.

Scout rates

Scout Security - Scout Alarm Coupons

Even if you don’t choose in to professional monitoring, you still need to pay a minimum of $10 every month. So basically, you’re paying to use the application, which we believe is rather ridiculous. A lot of apps, safety and security or otherwise, have some kind of free access.


As with several do it yourself systems, there’s no contract with Scout. Costs are month to month.

You can choose to make a 12-month dedication in exchange for a 10% discount rate. However also then, Scout will certainly provide you a prorated refund if you need to terminate. That’s a quite pleasant handle a market known for wringing high termination costs out of clients.


You set up Scout on your own, so you do not have to pay a setup charge. And if you wish to relocate, you can take every little thing down as well as re-install it by yourself. It’s a pain without a doubt, yet it’s cost-free.

Is Scout right for you?

Scout is terrific for no-contract self-monitoring and also very easy DIY setup. We likewise like that its specialist surveillance prices less than the industry standard of $32 a month. Right here are some excellent factors to select Scout over other safety and security systems:

Cellular back-up: Scout’s mobile backup is unique contrasted to various other protection systems due to the fact that it doesn’t require a specialist tracking plan. This implies you have a trusted means to access your system with the Scout application without entrusting your security to a surveillance. (There’s also a battery back-up to keep your system running for up to 12 hours.).

Text and also phone call signals: While Scout sends out press notices on a smart device, its text message as well as phone call notifies make it an excellent option for individuals that do not use mobile phones. Text and also call alerts also provide you a backup in case you do not notice a press notice.

Basic arming as well as deactivating: Scout relies only on vital fobs, RFID chips, as well as mobile accessibility for arming and also disarming, so there are no keypad access codes to remember. (Scout additionally markets a keypad for folks seeking to provide short-lived access to visitors.).

Equipment: Scout designs appealing equipment that covers most safety and security requirements. The system works with lots of smart home platforms like Amazon.com Alexa, Google Aide †, Z-Wave, and Zigbee.

Growth and mobility: This is a great system for people planning to move from a smaller home to a bigger one because it’s very easy to take with you as well as add added sensors as needed.

Scout Security Client Service.

Scout consumer support is available via phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Customer service is offered from 9:00 AM to 6:00 PM CST, except on significant holidays. Scout likewise offers different 24/7 tracking, which is constantly reliable every day of the year at all times of the day.

Scout Security doesn’t yet have a score with the Bbb, as the firm is a newer one. Scout client reviews indicate the company has actually been responsive as well as ready to function with clients experience occasional reliability issues with Scout components.

We also found Scout Protection’s customer service to be valuable when we spoke to the firm to evaluate various facets of its solution. Our Safety and security Nerd checked each of the following processes:.

Sales: We got in touch with customer service to ask about buying a security system as well as discovered support team to be educated as well as pleasant but not pushy.

Layout: We used the Scout site to develop a customized safety and security package.

Service: We spoke to consumer support to see for how long it took to get an agent on the phone and were given with fast response to inquiries.

Scout Alarm Frequently Asked Questions.

What does the Google and Nest merger suggest for Scout Alarm system?

If you have actually already merged your Nest and also Google accounts, client service claims the Nest combinations will certainly not work with your Scout system. We’ll maintain you updated with movement in this certain area as we see it. Undertaking a renovation to remodel their systems to fit the Works with Google Assistant network (that will certainly replace Functions with Nest).

Exactly How does Scout Alarm protect my information?

Scout states all video footage is secured when sent out to the cloud, and Roberts says all messaging is sent out with AES 128-Bit security. “I would certainly state that consumers can rest easy with Scout and recognize there’s no ad system, there’s no other line of product that would certainly take advantage of the information of what’s going on inside the house, and also we’re really delicate concerning that,” stated Roberts. Due to the fact that Scout is so conveniently integrated with various other tools, it’s still useful to check out the privacy plan and terms and conditions of various other third events to recognize far better what rights each company has to your details.

What’s on the horizon for Scout?

Roberts states Scout doesn’t have a team of A.I. specialists to maximize a video clip as Nest does. This is one reason that Scout companions with various other major players– nevertheless, more Scout-specific equipment, including video cameras, might be on the means.

Without being horribly particular regarding our roadmap and also what gadgets are coming out, we want to increase the border.

“Undoubtedly, you wish to shield what’s going on within, once somebody’s within, they’re currently in the residence. I think that there are some outdoor video camera items that are very fascinating to increase the boundary as well as to operate in tandem with the stuff that’s going on in your house.”.

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