Home Security System Consumer Reports

What started as an independent crowdfunding project which exceeded its objective by marketing over $500,000 well worth of systems within a month  soon came to be a contender in house safety and security.

Based in Chicago, Illinois,1 Scout was substantiated of a wish to generate a residence security product that wasn’t dated or costly, a worthy cause for sure. With an expanding checklist of elements as well as accessories to complement the hub, Scout fortifies its defenses the extra you develop it up.

Yet does a lot more imply better? Extra elements definitely boost your home’s safety, yet they additionally increase costs. Some excellent information for your wallet, whether you require a sensing unit on every door as well as window or you simply need the fundamental essentials, Scout’s allure stems from its personalization– exactly how much consumers are willing to spend on constructing it to satisfy their needs.

In our evaluation, we set out our perceptions and also searchings for of the Scout Alarm protection system carefully.

Scout Home Protection Bundles

Scout Residence Protection has 4 protection packages for customers to select from. If the packages don’t include what you need, or if you need added products, Scout offers a 5th choice to construct your own plan.

“Scout Small Pack” Bundle: This is the firm’s most inexpensive system as well as consists of eight things. It has the items required to begin your DIY safety system, including motion as well as gain access to sensing units. The pack also includes 2 vital fobs so you can conveniently equip and disarm the system. This pack is best-suited for those that want fundamental security coverage or reside in a smaller sized residence.

“Scout Big Pack” Bundle: If you need to secure a larger area in your home or your house has numerous gain access to factors, the Scout Large Pack uses a security option that covers all your bases. Outfitted with more than two times the gain access to sensing units of the Scout Small Pack, this package offers you assurance that all locations of your residence will remain safe.

“Scout Aspects Pack” Package: This package couples home security with calamity prevention. The bundle includes a smoke alarm and water sensor to aid you capture expensive fires or flooding damages prior to it gets out of hand.

“Scout Engineer Pack” Bundle: This is created to be Scout’s the majority of thorough residence safety and security offering. Coupling all the gadgets consisted of in the Scout Small Pack, the Designer Pack adds on additional security actions like a clever lock and also glass break sensor.

“Build Your System” Package: For consumers that want a more customized security system for their house, Scout uses the capability to create your very own system. As soon as you choose your Scout Center, you can pick as numerous tools as you want as well as develop a system to fit your house safety and security needs. You can select from the following 18 things when you build your own system: Door panel, Gain access to sensing unit, Movement sensor, Scout indoor video camera, Scout video clip doorbell, Keypad, Smoke alarm, Water sensor, Glass break sensor, Door lock, Backyard sign, Panic button, Remote control, Alarm and Zigbee repeater, Home window sticker label, Key fob, and also a RFID sticker label.

Scout prices

Scout Security - Ring Alarm Vs Scout

Even if you do not choose in to specialist surveillance, you still need to pay a minimum of $10 monthly. Generally, you’re paying to use the app, which we think is somewhat silly. Most applications, safety or otherwise, have some sort of open door.


Just like lots of do it yourself systems, there’s no contract with Scout. Costs are month to month.

You can pick to make a 12-month commitment in exchange for a 10% discount. However even then, Scout will certainly provide you a prorated refund if you need to cancel. That’s a pretty sweet sell a market known for wringing steep cancellation charges out of customers.


You install Scout yourself, so you don’t need to pay an installation fee. As well as if you intend to move, you can take every little thing down and also re-install it on your own. It’s a pain for sure, however it’s complimentary.

Is Scout right for you?

Scout is great for no-contract self-monitoring and very easy do it yourself installation. We also such as that its specialist surveillance costs less than the industry standard of $32 a month. Below are some excellent reasons to pick Scout over various other safety and security systems:

Cellular back-up: Scout’s cellular back-up is special contrasted to various other security systems due to the fact that it doesn’t need an expert monitoring strategy. This suggests you have a dependable way to access your system with the Scout application without entrusting your safety and security to a monitoring facility. (There’s additionally a battery back-up to maintain your system competing as much as 12 hrs.).

Text and telephone call signals: While Scout sends press alerts on a smartphone, its text and telephone call notifies make it an outstanding alternative for individuals that do not utilize smart devices. Text as well as call informs likewise offer you a backup in case you do not notice a push notification.

Simple arming as well as deactivating: Scout relies only on crucial fobs, RFID chips, and mobile accessibility for equipping as well as deactivating, so there are no keypad accessibility codes to remember. (Scout additionally sells a keypad for folks looking to grant short-term accessibility to visitors.).

Devices: Scout layouts eye-catching equipment that covers most security needs. The system works with many clever home platforms like Amazon.com Alexa, Google Aide †, Z-Wave, and also Zigbee.

Growth and also mobility: This is a wonderful system for people intending to move from a smaller sized house to a bigger one since it’s very easy to take with you and also add on extra sensors as required.

Scout Protection Customer Care.

Scout consumer assistance is available through phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Customer care is offered from 9:00 AM to 6:00 PM CST, except on major holidays. Scout also gives different 24/7 surveillance, which is constantly reliable on a daily basis of the year whatsoever times of the day.

Scout Safety and security does not yet have a score with the Better Business Bureau, as the company is a newer one. Nevertheless, Scout consumer evaluations show the firm has been responsive and also going to deal with customers experience periodic reliability troubles with Scout components.

We also located Scout Safety’s customer support to be helpful when we called the business to examine different facets of its solution. Our Safety and security Nerd examined each of the following procedures:.

Sales: We spoke to customer service to ask about acquiring a protection system and discovered assistance personnel to be well-informed and friendly but not pushy.

Style: We used the Scout internet site to build a tailored safety bundle.

Service: We spoke to client assistance to see for how long it took to get an agent on the phone and also were given with quick response to concerns.

Scout Alarm System Frequently Asked Questions.

What does the Google as well as Nest merging suggest for Scout Alarm?

If you have actually currently merged your Nest and Google accounts, client service says the Nest assimilations will not deal with your Scout system. We’ll keep you upgraded with motion in this certain room as we see it. Undergoing a facelift to remodel their systems to fit the Works with Google Assistant network (that will replace Works with Nest).

Just How does Scout Alarm system protect my data?

Scout states all video clip footage is encrypted when sent to the cloud, and also Roberts says all messaging is sent out with AES 128-Bit security. “I would claim that clients can relax easy with Scout and understand there’s no ad platform, there’s no other line of product that would benefit from the data of what’s going on inside the house, as well as we’re very delicate about that,” said Roberts. Due to the fact that Scout is so conveniently incorporated with various other tools, it’s still beneficial to review the privacy plan as well as terms and also problems of various other third parties to understand much better what legal rights each firm has to your information.

What’s on the horizon for Scout?

Roberts states Scout does not have a group of A.I. experts to optimize a video clip as Nest does. This is one reason that Scout companions with other major players– nevertheless, even more Scout-specific tools, including electronic cameras, might get on the way.

Without being terribly particular regarding our roadmap and also what tools are appearing, we intend to broaden the boundary.

“Clearly, you want to secure what’s taking place inside, once somebody’s inside, they’re currently in the home. I assume that there are some outside camera products that are extremely interesting to increase the boundary and to work in tandem with the stuff that’s taking place in the house.”.

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