Home Security System Cell Phone Monitoring

What began as an independent crowdfunding campaign which exceeded its goal by offering over $500,000 well worth of systems within a month  soon became a competitor in house security.

Based in Chicago, Illinois,1 Scout was born out of a need to create a residence safety and security item that wasn’t obsoleted or expensive, a noble cause for certain. With a growing checklist of parts and also accessories to enhance the hub, Scout fortifies its defenses the more you build it up.

But does more mean much better? Additional parts definitely boost your home’s safety and security, yet they likewise raise prices. But some great information for your pocketbook, whether you need a sensing unit on every windows and door or you simply need the standard essentials, Scout’s charm stems from its personalization how much clients agree to spend on constructing it to satisfy their requirements.

In our testimonial, we lay out our perceptions and also searchings for of the Scout Alarm system protection system carefully.

Scout Residence Safety Plans

Scout House Safety and security has 4 safety and security packages for customers to select from. If the plans do not include what you need, or if you require added things, Scout provides a 5th choice to develop your very own package.

“Scout Small Pack” Package: This is the firm’s most budget-friendly system as well as includes eight products. It includes the products needed to begin your do it yourself security system, including activity and access sensing units. The pack additionally comes with two key fobs so you can quickly equip and deactivate the system. This pack is best-suited for those who desire basic safety and security protection or stay in a smaller residence.

“Scout Large Pack” Package: If you require to secure a larger location in your residence or your home has multiple gain access to factors, the Scout Big Pack provides a protection remedy that covers all your bases. Equipped with more than twice the gain access to sensing units of the Scout Small Pack, this bundle provides you satisfaction that all locations of your residence will certainly remain safe.

“Scout Elements Pack” Bundle: This plan couples home security with calamity prevention. The plan comes with a smoke detector and also water sensor to aid you capture costly fires or flood damages before it gets out of hand.

“Scout Engineer Pack” Plan: This is developed to be Scout’s most detailed residence protection offering. Combining all the tools included in the Scout Small Pack, the Designer Pack adds on extra safety and security measures like a smart lock and also glass break sensor.

“Develop Your System” Plan: For customers who want an even more personalized security system for their home, Scout supplies the capability to create your very own system. Once you choose your Scout Hub, you can choose as lots of tools as you want as well as develop a system to fit your house safety requirements. You can pick from the adhering to 18 things when you build your very own system: Door panel, Gain access to sensor, Motion sensor, Scout interior electronic camera, Scout video clip doorbell, Keypad, Smoke alarm, Water sensor, Glass break sensor, Door lock, Yard sign, Panic button, Push-button control, Siren as well as Zigbee repeater, Home window sticker, Key fob, as well as a RFID sticker label.

Scout prices

Scout Security - Scout Alarm Cellular

Even if you do not opt in to professional tracking, you still need to pay a minimum of $10 monthly. So basically, you’re paying to utilize the application, which we think is rather silly. The majority of apps, protection or otherwise, have some kind of open door.


Just like many do it yourself systems, there’s no agreement with Scout. Charges are month to month.

You can choose to make a 12-month commitment in exchange for a 10% discount rate. Even then, Scout will certainly offer you a prorated refund if you have to cancel. That’s a rather pleasant sell a sector recognized for wringing high cancellation fees out of customers.


You install Scout yourself, so you don’t have to pay an installation fee. And also if you want to move, you can take whatever down and reinstall it by yourself. It’s a pain without a doubt, yet it’s cost-free.

Is Scout right for you?

Scout is wonderful for no-contract self-monitoring and very easy DIY setup. We additionally like that its professional surveillance expenses less than the industry average of $32 a month. Here are some excellent factors to select Scout over various other security systems:

Cellular backup: Scout’s cellular backup is distinct compared to other safety systems since it doesn’t require an expert tracking strategy. This suggests you have a trustworthy method to access your system via the Scout application without delegating your safety to a tracking facility. (There’s also a battery backup to keep your system competing as much as 12 hrs.).

Text and also telephone call notifies: While Scout sends out press alerts on a mobile phone, its text message as well as phone call alerts make it an exceptional alternative for individuals that don’t use smartphones. Text and call informs additionally give you a back-up in case you do not see a push alert.

Simple equipping and disarming: Scout relies solely on vital fobs, RFID chips, and also mobile access for arming and also disarming, so there are no keypad accessibility codes to bear in mind. (Scout additionally sells a keypad for people looking to grant short-term access to guests.).

Equipment: Scout designs eye-catching equipment that covers most safety and security requirements. The system is compatible with lots of clever house platforms like Amazon.com Alexa, Google Assistant †, Z-Wave, and also Zigbee.

Growth as well as transportability: This is a wonderful system for people preparing to move from a smaller residence to a larger one given that it’s easy to take with you and add additional sensing units as needed.

Scout Security Client Service.

Scout customer support is readily available via phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer support is offered from 9:00 AM to 6:00 PM CST, other than on significant vacations. Scout likewise provides different 24/7 tracking, which is always effective every day of the year in all times of the day.

Scout Protection doesn’t yet have a ranking with the Better Business Bureau, as the business is a more recent one. Nonetheless, Scout client reviews suggest the firm has actually been receptive as well as going to deal with consumers experience occasional dependability issues with Scout parts.

We likewise found Scout Safety and security’s customer support to be valuable when we called the firm to evaluate various aspects of its service. Our Protection Nerd evaluated each of the adhering to procedures:.

Sales: We contacted customer support to inquire about buying a safety system and located support team to be well-informed as well as pleasant yet not aggressive.

Layout: We utilized the Scout site to construct a personalized security bundle.

Service: We spoke to client assistance to see the length of time it took to obtain an agent on the phone as well as were given with quick solution to questions.

Scout Alarm Frequently Asked Questions.

What does the Google and Nest merging imply for Scout Alarm?

If you’ve already merged your Nest and also Google accounts, customer support states the Nest combinations will certainly not collaborate with your Scout system. We’ll keep you updated with activity in this specific space as we see it. Undertaking a renovation to revamp their systems to fit the Works with Google Assistant network (that will change Functions with Nest).

Exactly How does Scout Alarm secure my information?

Scout states all video footage is encrypted when sent to the cloud, and also Roberts states all messaging is sent out with AES 128-Bit encryption. “I would certainly say that customers can rest easy with Scout and also know there’s no advertisement system, there’s nothing else product line that would benefit from the information of what’s taking place inside the house, and also we’re really delicate about that,” said Roberts. Since Scout is so easily incorporated with other gadgets, it’s still advantageous to check out the personal privacy policy as well as terms and conditions of other 3rd events to comprehend better what legal rights each business has to your info.

What’s on the horizon for Scout?

Roberts states Scout doesn’t have a group of A.I. specialists to enhance a video as Nest does. This is one reason why Scout partners with other significant gamers– however, more Scout-specific tools, consisting of electronic cameras, might get on the method.

Without being extremely particular concerning our roadmap as well as what tools are appearing, we intend to broaden the perimeter.

“Clearly, you intend to protect what’s going on inside, once a person’s within, they’re currently in the home. I assume that there are some outdoor electronic camera products that are extremely fascinating to broaden the perimeter as well as to work in tandem with the stuff that’s taking place in your home.”.

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