Home Security Superstore Reviews

What began as an independent crowdfunding project which surpassed its objective by marketing over $500,000 worth of systems within a month  quickly came to be a competitor in house safety.

Based in Chicago, Illinois,1 Scout was substantiated of a wish to create a home protection item that wasn’t obsoleted or costly, a worthy cause for sure. With an expanding listing of elements as well as accessories to match the center, Scout fortifies its defenses the much more you construct it up.

However does a lot more suggest much better? Extra elements definitely boost your home’s security, yet they also elevate costs. However some good information for your budget, whether you need a sensing unit on every windows and door or you just require the standard fundamentals, Scout’s charm comes from its personalization just how much clients agree to invest in developing it to fulfill their requirements.

In our testimonial, we lay out our impressions and findings of the Scout Alarm security system thoroughly.

Scout House Safety And Security Plans

Scout House Security has 4 protection plans for customers to choose from. If the plans don’t contain what you require, or if you require additional items, Scout gives a fifth alternative to develop your own plan.

“Scout Small Pack” Plan: This is the business’s most cost effective system and also consists of eight products. It has the products needed to start your do it yourself safety system, including movement and gain access to sensing units. The pack additionally features two key fobs so you can quickly arm as well as deactivate the system. This pack is best-suited for those who desire basic safety insurance coverage or reside in a smaller sized residence.

“Scout Big Pack” Package: If you need to secure a larger area in your house or your residence has multiple accessibility factors, the Scout Large Pack provides a safety and security solution that covers all your bases. Equipped with more than twice the gain access to sensing units of the Scout Small Pack, this bundle offers you satisfaction that all locations of your home will certainly remain protected.

“Scout Components Pack” Bundle: This bundle pairs home safety with catastrophe prevention. The package includes a smoke alarm and water sensing unit to aid you capture expensive fires or flooding damages prior to it leaves hand.

“Scout Engineer Pack” Plan: This is made to be Scout’s the majority of extensive residence safety and security offering. Combining all the gadgets consisted of in the Scout Small Pack, the Architect Pack adds extra safety actions like a wise lock and also glass break sensing unit.

“Build Your System” Plan: For clients who want a more tailored alarm system for their house, Scout offers the capability to produce your own system. As soon as you choose your Scout Hub, you can choose as many tools as you want as well as construct a system to fit your residence safety requirements. You can select from the adhering to 18 things when you build your very own system: Door panel, Gain access to sensing unit, Movement sensor, Scout indoor cam, Scout video clip buzzer, Keypad, Smoke alarm, Water sensor, Glass break sensing unit, Door lock, Lawn indicator, Panic button, Remote control, Alarm and Zigbee repeater, Window sticker label, Secret fob, as well as a RFID sticker.

Scout prices

Scout Security - Scout Alarm Cellular

Even if you don’t opt in to professional monitoring, you still need to pay a minimum of $10 monthly. So essentially, you’re paying to utilize the app, which we think is rather foolish. The majority of applications, safety or otherwise, have some sort of open door.


Similar to lots of do it yourself systems, there’s no contract with Scout. Charges are month to month.

You can select to make a 12-month dedication in exchange for a 10% discount rate. Also after that, Scout will offer you a prorated refund if you have to terminate. That’s a rather wonderful deal in a sector recognized for wringing high termination fees out of clients.


You set up Scout yourself, so you do not need to pay a setup charge. And also if you wish to relocate, you can take everything down as well as re-install it by yourself. It’s a pain for sure, however it’s free.

Is Scout right for you?

Scout is excellent for no-contract self-monitoring and also simple do it yourself installment. We additionally such as that its professional monitoring expenses less than the industry average of $32 a month. Below are some great factors to pick Scout over various other safety systems:

Mobile back-up: Scout’s mobile back-up is one-of-a-kind compared to various other protection systems due to the fact that it doesn’t call for a professional monitoring plan. This indicates you have a reputable method to access your system through the Scout application without delegating your safety to a surveillance facility. (There’s additionally a battery back-up to maintain your system competing approximately 12 hrs.).

Text and phone call informs: While Scout sends out press alerts on a smartphone, its sms message and also telephone call alerts make it a superb choice for people that don’t use mobile phones. Text as well as call alerts likewise give you a backup in case you do not notice a push alert.

Straightforward equipping and also deactivating: Scout counts only on key fobs, RFID chips, as well as mobile access for equipping and also disarming, so there are no keypad accessibility codes to bear in mind. (Scout also sells a keypad for people looking to provide momentary accessibility to guests.).

Tools: Scout styles attractive devices that covers most protection demands. The system works with several smart house platforms like Amazon.com Alexa, Google Aide †, Z-Wave, as well as Zigbee.

Growth as well as portability: This is an excellent system for individuals planning to move from a smaller home to a bigger one since it’s very easy to take with you and add extra sensors as required.

Scout Protection Customer Care.

Scout consumer assistance is readily available by means of phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Customer support is available from 9:00 AM to 6:00 PM CST, except on major vacations. Scout also supplies different 24/7 monitoring, which is constantly efficient everyday of the year in all times of the day.

Scout Safety does not yet have a score with the Better Business Bureau, as the business is a more recent one. Nonetheless, Scout customer reviews suggest the business has been responsive and happy to deal with consumers experience periodic reliability issues with Scout elements.

We additionally found Scout Security’s customer support to be handy when we contacted the company to examine different aspects of its solution. Our Safety and security Nerd evaluated each of the complying with processes:.

Sales: We got in touch with customer care to inquire about purchasing a security system and found support team to be educated and also pleasant however not aggressive.

Layout: We used the Scout website to develop a tailored safety and security plan.

Solution: We contacted consumer assistance to see how long it required to obtain a rep on the phone and were offered with fast solution to inquiries.

Scout Alarm System Frequently Asked Questions.

What does the Google and also Nest merger suggest for Scout Alarm?

If you’ve currently merged your Nest as well as Google accounts, customer care says the Nest integrations will certainly not work with your Scout system. We’ll keep you upgraded with movement in this certain space as we see it. Undertaking a renovation to rework their systems to fit the Works with Google Assistant network (that will change Works with Nest).

Just How does Scout Alarm secure my information?

Scout states all video clip footage is encrypted when sent to the cloud, as well as Roberts says all messaging is sent with AES 128-Bit encryption. “I would claim that customers can rest easy with Scout and know there’s no advertisement platform, there’s no other product line that would certainly gain from the data of what’s taking place inside your house, and we’re very sensitive concerning that,” stated Roberts. Because Scout is so quickly integrated with various other tools, it’s still valuable to check out the personal privacy plan and terms and conditions of other third events to understand better what rights each company has to your info.

What’s on the horizon for Scout?

Roberts claims Scout doesn’t have a group of A.I. professionals to optimize a video as Nest does. This is one reason Scout partners with various other significant players– nonetheless, even more Scout-specific devices, consisting of electronic cameras, might be on the way.

Without being awfully details concerning our roadmap and also what tools are coming out, we wish to expand the border.

“Clearly, you wish to secure what’s going on within, but once someone’s inside, they’re currently in the house. I assume that there are some outside electronic camera items that are really intriguing to increase the border and also to work in tandem with the stuff that’s taking place in your home.”.

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