Home Security Store Inc

What began as an independent crowdfunding campaign which exceeded its objective by offering over $500,000 worth of systems within a month  soon became a competitor in residence safety and security.

Based in Chicago, Illinois,1 Scout was born out of a wish to create a residence protection product that wasn’t obsoleted or costly, an honorable reason for sure. With a growing list of elements and accessories to complement the center, Scout fortifies its defenses the much more you develop it up.

Does a lot more suggest far better? Added elements certainly improve your home’s safety and security, yet they likewise elevate expenses. Some great news for your purse, whether you need a sensing unit on every door as well as window or you simply require the basic fundamentals, Scout’s appeal stems from its customization– how much customers are prepared to spend on developing it to satisfy their demands.

In our testimonial, we lay out our perceptions and also searchings for of the Scout Alarm safety and security system carefully.

Scout Home Safety And Security Plans

Scout Residence Safety and security has four security packages for clients to choose from. If the packages do not contain what you need, or if you need additional items, Scout offers a fifth option to build your own bundle.

“Scout Small Pack” Package: This is the firm’s most economical system as well as consists of eight items. It consists of the products needed to start your DIY protection system, including motion and gain access to sensors. The pack also comes with two key fobs so you can quickly arm and disarm the system. This pack is best-suited for those that desire standard safety coverage or reside in a smaller sized home.

“Scout Large Pack” Plan: If you require to secure a larger location in your residence or your home has several gain access to factors, the Scout Big Pack uses a protection remedy that covers all your bases. Furnished with more than twice the gain access to sensors of the Scout Small Pack, this bundle offers you comfort that all areas of your residence will certainly continue to be safe.

“Scout Aspects Pack” Package: This bundle couples residence protection with calamity prevention. The bundle features a smoke alarm and water sensor to assist you capture costly fires or flooding damage prior to it gets out of hand.

“Scout Architect Pack” Plan: This is developed to be Scout’s a lot of detailed home security offering. Combining all the devices included in the Scout Small Pack, the Architect Pack adds on additional security steps like a clever lock as well as glass break sensing unit.

“Construct Your System” Package: For clients who desire an even more customized alarm for their house, Scout supplies the capability to develop your very own system. Once you choose your Scout Center, you can choose as several devices as you desire and also develop a system to fit your residence safety and security needs. You can pick from the adhering to 18 items when you develop your very own system: Door panel, Accessibility sensor, Motion sensing unit, Scout interior camera, Scout video clip doorbell, Keypad, Smoke alarm, Water sensor, Glass break sensing unit, Door lock, Lawn indicator, Panic button, Remote control, Alarm as well as Zigbee repeater, Home window sticker, Key fob, and a RFID sticker label.

Scout prices

Scout Security - Scout Alarm Cellular

Even if you don’t choose in to professional surveillance, you still need to pay a minimum of $10 monthly. Generally, you’re paying to utilize the application, which we think is somewhat silly. Many apps, protection or otherwise, have some kind of open door.


Just like numerous do it yourself systems, there’s no agreement with Scout. Costs are month to month.

You can select to make a 12-month commitment for a 10% price cut. Even after that, Scout will certainly offer you a prorated reimbursement if you have to cancel. That’s a rather pleasant sell a sector known for wringing steep cancellation charges out of customers.


You set up Scout yourself, so you do not have to pay a setup fee. And also if you intend to relocate, you can take everything down as well as re-install it by yourself. It’s a pain for certain, however it’s complimentary.

Is Scout right for you?

Scout is fantastic for no-contract self-monitoring and also very easy do it yourself setup. We likewise like that its expert monitoring expenses less than the industry average of $32 a month. Below are some great reasons to pick Scout over other safety and security systems:

Cellular backup: Scout’s mobile back-up is special contrasted to other safety and security systems due to the fact that it does not call for an expert monitoring plan. This indicates you have a trusted way to access your system via the Scout app without entrusting your safety to a surveillance. (There’s likewise a battery backup to maintain your system competing up to 12 hours.).

Text and also phone call informs: While Scout sends press notifications on a smartphone, its sms message and also phone call informs make it an exceptional option for individuals that don’t make use of smart devices. Text and also call signals additionally provide you a back-up in case you don’t see a press notice.

Simple arming and disarming: Scout counts exclusively on crucial fobs, RFID chips, as well as mobile gain access to for arming and also deactivating, so there are no keypad accessibility codes to remember. (Scout also offers a keypad for individuals seeking to approve short-lived access to visitors.).

Devices: Scout layouts appealing tools that covers most safety and security needs. The system works with lots of clever house platforms like Amazon Alexa, Google Aide †, Z-Wave, and also Zigbee.

Development and portability: This is a fantastic system for people preparing to relocate from a smaller house to a larger one because it’s very easy to take with you as well as add added sensors as required.

Scout Safety Customer Service.

Scout consumer assistance is readily available through phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Client service is available from 9:00 AM to 6:00 PM CST, except on major holidays. Scout additionally offers different 24/7 surveillance, which is constantly effective on a daily basis of the year in all times of the day.

Scout Safety does not yet have a rating with the Better Business Bureau, as the company is a newer one. Nevertheless, Scout consumer testimonials suggest the business has actually been responsive and happy to work with customers experience occasional reliability issues with Scout components.

We additionally found Scout Security’s customer support to be valuable when we called the company to check different elements of its service. Our Safety Geek tested each of the complying with procedures:.

Sales: We got in touch with customer service to inquire about purchasing a security system as well as located assistance staff to be well-informed and also friendly but not pushy.

Layout: We utilized the Scout site to develop a personalized protection plan.

Solution: We called client support to see how long it required to obtain an agent on the phone and were provided with quick answers to inquiries.

Scout Alarm FAQs.

What does the Google and Nest merging indicate for Scout Alarm system?

If you’ve already merged your Nest and Google accounts, customer care states the Nest integrations will certainly not deal with your Scout system. We’ll keep you upgraded with motion in this particular area as we see it. Going through a facelift to revamp their systems to fit the Works with Google Aide network (that will certainly replace Functions with Nest).

How does Scout Alarm system protect my information?

Scout states all video footage is secured when sent to the cloud, and Roberts claims all messaging is sent with AES 128-Bit encryption. “I would certainly state that clients can rest easy with Scout as well as know there’s no advertisement platform, there’s no other product line that would gain from the information of what’s taking place inside your home, and also we’re really delicate about that,” said Roberts. However since Scout is so easily incorporated with various other gadgets, it’s still beneficial to review the privacy plan and also conditions of various other 3rd parties to recognize better what legal rights each firm needs to your details.

What’s on the horizon for Scout?

Roberts states Scout does not have a group of A.I. specialists to optimize a video as Nest does. This is one reason why Scout partners with various other major players– however, even more Scout-specific equipment, including video cameras, might get on the method.

Without being horribly specific regarding our roadmap as well as what devices are appearing, we intend to expand the boundary.

“Clearly, you intend to secure what’s taking place within, but once a person’s within, they’re already in the home. I think that there are some outside electronic camera products that are really interesting to increase the boundary as well as to work in tandem with the stuff that’s taking place in your house.”.

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