Home Security Shark Tank

What started as an independent crowdfunding project which surpassed its goal by marketing over $500,000 well worth of systems within a month  quickly became a contender in house protection.

Based in Chicago, Illinois,1 Scout was substantiated of a need to produce a residence security product that wasn’t dated or pricey, an honorable cause for sure. With a growing list of parts as well as accessories to match the hub, Scout strengthens its defenses the much more you build it up.

However does much more imply far better? Additional parts certainly boost your residence’s safety and security, but they additionally increase costs. But some great news for your wallet, whether you need a sensing unit on every door and window or you just need the basic fundamentals, Scout’s appeal stems from its modification how much consumers agree to invest in developing it to satisfy their needs.

In our testimonial, we lay out our perceptions and searchings for of the Scout Alarm system safety system thoroughly.

Scout House Security Bundles

Scout House Safety and security has four safety and security bundles for clients to pick from. If the bundles don’t include what you need, or if you need extra products, Scout offers a fifth option to build your own bundle.

“Scout Small Pack” Plan: This is the business’s most inexpensive system as well as includes 8 products. It contains the things needed to begin your DIY safety system, including activity and also access sensors. The pack also features 2 essential fobs so you can easily arm and deactivate the system. This pack is best-suited for those who desire standard safety and security protection or reside in a smaller home.

“Scout Big Pack” Plan: If you require to safeguard a larger area in your home or your home has multiple access points, the Scout Huge Pack supplies a security remedy that covers all your bases. Furnished with greater than twice the gain access to sensors of the Scout Small Pack, this package gives you comfort that all areas of your residence will certainly stay safe and secure.

“Scout Elements Pack” Package: This package pairs house safety and security with calamity prevention. The bundle comes with a smoke alarm and water sensor to aid you capture expensive fires or flooding damage prior to it leaves hand.

“Scout Designer Pack” Plan: This is created to be Scout’s many comprehensive house protection offering. Coupling all the devices included in the Scout Small Pack, the Architect Pack adds on added protection procedures like a wise lock and glass break sensing unit.

“Build Your System” Bundle: For customers that desire an even more tailored security system for their house, Scout supplies the capacity to create your own system. Once you select your Scout Center, you can select as several gadgets as you want as well as develop a system to fit your house safety and security requirements. You can choose from the complying with 18 things when you construct your own system: Door panel, Accessibility sensing unit, Activity sensor, Scout interior cam, Scout video clip buzzer, Keypad, Smoke detector, Water sensing unit, Glass break sensor, Door lock, Lawn indication, Panic button, Remote control, Siren and also Zigbee repeater, Window sticker label, Trick fob, and a RFID sticker label.

Scout prices

Scout Security - Scout Alarm Cost

Even if you don’t decide in to specialist surveillance, you still have to pay a minimum of $10 each month. Generally, you’re paying to make use of the application, which we believe is rather ridiculous. The majority of applications, safety and security or otherwise, have some type of open door.


As with lots of do it yourself systems, there’s no contract with Scout. Fees are month to month.

You can pick to make a 12-month dedication in exchange for a 10% discount rate. However even after that, Scout will certainly offer you a prorated reimbursement if you have to cancel. That’s a rather wonderful handle an industry recognized for wringing high termination fees out of consumers.


You mount Scout on your own, so you do not have to pay a setup fee. And if you want to relocate, you can take everything down as well as re-install it by yourself. It’s a discomfort without a doubt, however it’s totally free.

Is Scout right for you?

Scout is wonderful for no-contract self-monitoring as well as simple DIY installation. We additionally like that its specialist monitoring expenses less than the market standard of $32 a month. Below are some good factors to select Scout over other protection systems:

Mobile back-up: Scout’s cellular back-up is unique compared to various other safety systems since it does not require a specialist monitoring strategy. This means you have a trustworthy method to access your system via the Scout application without entrusting your safety to a monitoring. (There’s also a battery back-up to keep your system running for approximately 12 hours.).

Text and also call signals: While Scout sends out push notifications on a smartphone, its text message as well as call alerts make it an outstanding option for individuals that don’t utilize smart devices. Text and also call signals likewise give you a backup in case you don’t discover a push notification.

Basic arming and deactivating: Scout relies entirely on vital fobs, RFID chips, as well as mobile access for arming and also disarming, so there are no keypad gain access to codes to keep in mind. (Scout additionally markets a keypad for people looking to provide momentary access to visitors.).

Tools: Scout designs eye-catching devices that covers most security demands. The system works with several clever residence platforms like Amazon Alexa, Google Aide †, Z-Wave, and also Zigbee.

Development and also transportability: This is a great system for individuals planning to move from a smaller sized residence to a larger one since it’s simple to take with you and also add added sensing units as needed.

Scout Security Client Service.

Scout client support is offered by means of phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer support is offered from 9:00 AM to 6:00 PM CST, other than on major holidays. Scout additionally supplies different 24/7 tracking, which is always reliable on a daily basis of the year whatsoever times of the day.

Scout Safety and security does not yet have a ranking with the Bbb, as the business is a newer one. Scout consumer testimonials show the firm has actually been responsive and also prepared to function with clients experience periodic reliability issues with Scout elements.

We also found Scout Security’s customer support to be valuable when we spoke to the company to test numerous aspects of its solution. Our Security Nerd evaluated each of the complying with procedures:.

Sales: We got in touch with customer support to inquire about acquiring a security system and located assistance personnel to be educated and pleasant yet not aggressive.

Design: We made use of the Scout website to build a personalized safety and security bundle.

Service: We contacted consumer support to see for how long it took to obtain an agent on the phone and were supplied with fast response to questions.

Scout Alarm Frequently Asked Questions.

What does the Google and Nest merger imply for Scout Alarm system?

If you have actually already merged your Nest and Google accounts, customer support says the Nest combinations will not collaborate with your Scout system. We’ll keep you upgraded with motion in this certain space as we see it. Undertaking a facelift to rework their systems to fit the Works with Google Aide network (that will certainly change Works with Nest).

Exactly How does Scout Alarm secure my data?

Scout states all video footage is secured when sent out to the cloud, and Roberts states all messaging is sent out with AES 128-Bit file encryption. “I would certainly say that clients can rest easy with Scout as well as know there’s no ad system, there’s no other product that would gain from the information of what’s going on inside the house, as well as we’re really delicate regarding that,” stated Roberts. But due to the fact that Scout is so easily integrated with various other gadgets, it’s still beneficial to review the privacy policy and conditions of other third parties to recognize far better what legal rights each firm needs to your details.

What’s on the horizon for Scout?

Roberts claims Scout doesn’t have a team of A.I. professionals to maximize a video clip as Nest does. This is one reason that Scout partners with other significant gamers– however, even more Scout-specific devices, including video cameras, may get on the way.

Without being awfully specific regarding our roadmap and what gadgets are appearing, we want to expand the perimeter.

“Clearly, you intend to protect what’s going on within, once someone’s within, they’re already in the home. I think that there are some exterior cam products that are extremely intriguing to broaden the perimeter and also to work in tandem with the stuff that’s going on in the house.”.

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