Home Security Service Reviews

What started as an independent crowdfunding project which exceeded its goal by offering over $500,000 worth of systems within a month  soon became a contender in home protection.

Based in Chicago, Illinois,1 Scout was substantiated of a wish to generate a house safety item that wasn’t dated or costly, a worthy cause for sure. With an expanding list of elements as well as accessories to match the hub, Scout strengthens its defenses the extra you construct it up.

Does much more suggest much better? Additional parts certainly boost your home’s protection, but they also increase prices. Some excellent news for your pocketbook, whether you call for a sensor on every door as well as home window or you just need the fundamental basics, Scout’s appeal stems from its personalization– exactly how much clients are prepared to spend on developing it to satisfy their requirements.

In our evaluation, we outlined our impacts and findings of the Scout Alarm system safety system carefully.

Scout Residence Protection Bundles

Scout House Protection has 4 safety plans for consumers to choose from. If the plans do not include what you require, or if you require additional items, Scout provides a fifth option to build your very own package.

“Scout Small Pack” Package: This is the company’s most cost effective system and includes eight items. It consists of the items required to begin your DIY security system, including motion as well as access sensing units. The pack also includes 2 key fobs so you can quickly equip and also deactivate the system. This pack is best-suited for those who want standard safety and security protection or live in a smaller sized home.

“Scout Large Pack” Plan: If you require to protect a bigger location in your house or your house has multiple accessibility points, the Scout Huge Pack uses a safety and security option that covers all your bases. Equipped with greater than two times the accessibility sensors of the Scout Small Pack, this bundle offers you comfort that all locations of your house will stay safe.

“Scout Elements Pack” Plan: This bundle couples home protection with calamity prevention. The bundle comes with a smoke alarm and water sensing unit to assist you capture expensive fires or flood damage prior to it gets out of hand.

“Scout Designer Pack” Bundle: This is designed to be Scout’s the majority of extensive home protection offering. Coupling all the tools consisted of in the Scout Small Pack, the Designer Pack adds extra security measures like a clever lock as well as glass break sensor.

“Construct Your System” Plan: For consumers that want a more personalized alarm for their residence, Scout offers the ability to create your own system. When you pick your Scout Center, you can choose as many gadgets as you desire as well as build a system to fit your house protection requirements. You can select from the complying with 18 things when you construct your very own system: Door panel, Accessibility sensing unit, Movement sensing unit, Scout interior video camera, Scout video doorbell, Keypad, Smoke detector, Water sensing unit, Glass break sensing unit, Door lock, Backyard indication, Panic button, Remote control, Siren as well as Zigbee repeater, Window sticker label, Secret fob, as well as a RFID sticker.

Scout pricing

Scout Security - Scout Alarm Cellular

Even if you don’t opt in to expert tracking, you still have to pay a minimum of $10 monthly. So primarily, you’re paying to utilize the app, which we assume is rather silly. A lot of applications, safety and security or otherwise, have some type of open door.


As with lots of do it yourself systems, there’s no agreement with Scout. Fees are month to month.

You can select to make a 12-month dedication in exchange for a 10% discount rate. Also then, Scout will provide you a prorated refund if you have to cancel. That’s a pretty pleasant deal in an industry known for wringing steep termination costs out of consumers.


You set up Scout on your own, so you do not need to pay a setup cost. As well as if you intend to move, you can take everything down as well as re-install it by yourself. It’s a discomfort without a doubt, yet it’s free.

Is Scout right for you?

Scout is great for no-contract self-monitoring as well as very easy DIY installation. We additionally like that its professional tracking costs less than the market average of $32 a month. Right here are some good factors to select Scout over various other security systems:

Cellular back-up: Scout’s mobile back-up is one-of-a-kind contrasted to other safety systems due to the fact that it does not need a specialist tracking strategy. This means you have a trusted means to access your system through the Scout app without delegating your safety to a surveillance center. (There’s likewise a battery backup to maintain your system competing up to 12 hrs.).

Text and also call alerts: While Scout sends press notifications on a smartphone, its sms message as well as telephone call signals make it an outstanding alternative for individuals that don’t use smart devices. Text as well as call informs also give you a backup in case you do not discover a push alert.

Basic equipping and disarming: Scout depends exclusively on essential fobs, RFID chips, and mobile access for equipping and also deactivating, so there are no keypad accessibility codes to remember. (Scout also markets a keypad for folks aiming to approve temporary accessibility to visitors.).

Devices: Scout styles eye-catching equipment that covers most safety needs. The system is compatible with numerous wise residence systems like Amazon.com Alexa, Google Aide †, Z-Wave, as well as Zigbee.

Development and also transportability: This is a great system for people intending to move from a smaller sized home to a larger one given that it’s easy to take with you as well as add additional sensors as needed.

Scout Safety Customer Support.

Scout customer support is available using phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer care is offered from 9:00 AM to 6:00 PM CST, other than on significant holidays. Scout likewise supplies different 24/7 tracking, which is always reliable each day of the year whatsoever times of the day.

Scout Security does not yet have a rating with the Better Business Bureau, as the firm is a newer one. Scout customer testimonials suggest the company has actually been responsive and ready to work with consumers experience periodic integrity issues with Scout components.

We additionally discovered Scout Security’s customer care to be useful when we got in touch with the business to test numerous elements of its solution. Our Safety Nerd examined each of the complying with procedures:.

Sales: We called customer service to ask about acquiring a safety and security system and discovered assistance personnel to be educated and also pleasant however not pushy.

Style: We used the Scout web site to build a customized safety and security plan.

Service: We contacted client assistance to see for how long it required to obtain a rep on the phone as well as were supplied with quick answers to questions.

Scout Alarm FAQs.

What does the Google as well as Nest merger indicate for Scout Alarm?

If you have actually already merged your Nest as well as Google accounts, customer service states the Nest assimilations will certainly not collaborate with your Scout system. We’ll maintain you updated with activity in this certain area as we see it. Going through a renovation to revamp their systems to fit the Works with Google Aide network (that will change Works with Nest).

How does Scout Alarm system protect my data?

Scout states all video footage is secured when sent to the cloud, and also Roberts says all messaging is sent out with AES 128-Bit encryption. “I would say that consumers can rest easy with Scout and recognize there’s no ad platform, there’s no other product that would benefit from the information of what’s going on inside your home, and we’re really sensitive regarding that,” stated Roberts. Yet since Scout is so easily integrated with various other tools, it’s still beneficial to review the personal privacy plan as well as conditions of various other third parties to understand better what civil liberties each firm needs to your details.

What’s on the horizon for Scout?

Roberts says Scout doesn’t have a group of A.I. experts to maximize a video as Nest does. This is one reason that Scout partners with various other significant players– however, more Scout-specific tools, including cams, may be on the method.

Without being terribly certain about our roadmap and also what gadgets are appearing, we intend to increase the perimeter.

“Certainly, you want to secure what’s going on inside, but once someone’s within, they’re already in the home. I assume that there are some exterior video camera products that are really interesting to increase the border as well as to work in tandem with the stuff that’s taking place in the house.”.

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