Home Security Scam

What began as an independent crowdfunding campaign which exceeded its goal by offering over $500,000 well worth of systems within a month  quickly came to be a challenger in residence security.

Based in Chicago, Illinois,1 Scout was substantiated of a desire to produce a residence protection product that wasn’t obsoleted or pricey, a worthy reason for sure. With an expanding checklist of elements as well as accessories to match the hub, Scout fortifies its defenses the more you build it up.

Does more suggest much better? Extra components absolutely boost your home’s security, however they also increase costs. However some excellent information for your purse, whether you need a sensing unit on every door and window or you simply need the fundamental fundamentals, Scout’s appeal comes from its personalization just how much clients are willing to spend on building it to fulfill their needs.

In our testimonial, we lay out our impressions and searchings for of the Scout Alarm system safety system carefully.

Scout House Safety And Security Bundles

Scout Residence Safety has 4 safety and security packages for consumers to choose from. If the plans don’t include what you need, or if you require extra items, Scout offers a 5th option to develop your own bundle.

“Scout Small Pack” Plan: This is the company’s most affordable system and also includes eight products. It has the things required to start your do it yourself safety system, including movement and also accessibility sensing units. The pack likewise comes with 2 essential fobs so you can easily equip as well as deactivate the system. This pack is best-suited for those that want fundamental security insurance coverage or live in a smaller sized house.

“Scout Huge Pack” Plan: If you need to protect a bigger area in your residence or your house has multiple accessibility factors, the Scout Large Pack provides a safety and security option that covers all your bases. Geared up with more than twice the accessibility sensing units of the Scout Small Pack, this bundle provides you peace of mind that all locations of your residence will certainly stay safe and secure.

“Scout Components Pack” Bundle: This package couples house security with catastrophe prevention. The plan comes with a smoke alarm as well as water sensor to aid you catch expensive fires or flood damage prior to it leaves hand.

“Scout Engineer Pack” Plan: This is made to be Scout’s many extensive home safety and security offering. Combining all the gadgets included in the Scout Small Pack, the Designer Pack adds on extra safety procedures like a smart lock as well as glass break sensor.

“Build Your System” Bundle: For consumers who desire a more tailored alarm for their residence, Scout offers the capability to produce your own system. As soon as you choose your Scout Hub, you can pick as several devices as you desire and develop a system to fit your home safety needs. You can pick from the following 18 products when you build your own system: Door panel, Access sensing unit, Motion sensor, Scout interior video camera, Scout video clip doorbell, Keypad, Smoke alarm, Water sensor, Glass break sensing unit, Door lock, Yard sign, Panic button, Remote, Siren and also Zigbee repeater, Window sticker, Key fob, and also a RFID sticker label.

Scout pricing

Scout Security - Scout Alarm Cost

Even if you do not choose in to specialist monitoring, you still have to pay a minimum of $10 each month. Essentially, you’re paying to make use of the app, which we believe is rather ridiculous. A lot of applications, safety and security or otherwise, have some kind of free access.


Just like many do it yourself systems, there’s no agreement with Scout. Costs are month to month.

You can choose to make a 12-month dedication for a 10% discount. Yet also then, Scout will certainly provide you a prorated reimbursement if you have to terminate. That’s a pretty wonderful handle a sector recognized for wringing steep cancellation costs out of clients.


You set up Scout yourself, so you do not have to pay an installation charge. And if you want to move, you can take whatever down and also reinstall it on your own. It’s a discomfort for sure, yet it’s totally free.

Is Scout right for you?

Scout is fantastic for no-contract self-monitoring as well as very easy do it yourself setup. We also such as that its specialist monitoring prices less than the sector standard of $32 a month. Below are some good reasons to select Scout over various other protection systems:

Mobile back-up: Scout’s mobile backup is unique compared to other security systems since it does not require a professional tracking plan. This implies you have a trustworthy way to access your system with the Scout app without entrusting your security to a tracking facility. (There’s additionally a battery back-up to keep your system running for up to 12 hours.).

Text as well as telephone call notifies: While Scout sends out push notices on a mobile phone, its text message as well as call informs make it an excellent option for individuals that don’t make use of mobile phones. Text and also call informs also give you a backup in case you do not discover a press alert.

Simple equipping and also deactivating: Scout depends solely on key fobs, RFID chips, and also mobile accessibility for arming as well as disarming, so there are no keypad gain access to codes to keep in mind. (Scout additionally markets a keypad for folks wanting to give momentary access to visitors.).

Tools: Scout styles eye-catching equipment that covers most safety needs. The system is compatible with many clever residence platforms like Amazon.com Alexa, Google Assistant †, Z-Wave, as well as Zigbee.

Growth and also portability: This is an excellent system for individuals preparing to move from a smaller sized home to a larger one since it’s easy to take with you and add on extra sensors as needed.

Scout Safety Customer Service.

Scout client support is available via phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer care is readily available from 9:00 AM to 6:00 PM CST, except on major holidays. Scout likewise offers different 24/7 tracking, which is always efficient daily of the year in any way times of the day.

Scout Security does not yet have a rating with the Better Business Bureau, as the business is a newer one. Scout consumer evaluations suggest the company has actually been responsive and eager to work with customers experience periodic integrity troubles with Scout components.

We likewise located Scout Security’s customer support to be helpful when we spoke to the business to test numerous elements of its solution. Our Safety and security Geek evaluated each of the following processes:.

Sales: We got in touch with customer support to inquire about buying a protection system as well as found assistance team to be experienced and pleasant yet not pushy.

Layout: We used the Scout site to construct a tailored safety package.

Solution: We called consumer assistance to see how long it took to get a representative on the phone as well as were provided with quick solution to questions.

Scout Alarm System FAQs.

What does the Google and also Nest merging indicate for Scout Alarm?

If you have actually currently merged your Nest as well as Google accounts, client service claims the Nest integrations will certainly not collaborate with your Scout system. We’ll keep you upgraded with motion in this certain space as we see it. Undergoing a facelift to remodel their systems to fit the Works with Google Assistant network (that will certainly change Functions with Nest).

How does Scout Alarm system safeguard my information?

Scout claims all video footage is encrypted when sent out to the cloud, and Roberts states all messaging is sent with AES 128-Bit encryption. “I would certainly claim that customers can relax easy with Scout and understand there’s no advertisement platform, there’s no other product that would certainly take advantage of the information of what’s going on inside your home, as well as we’re extremely sensitive concerning that,” claimed Roberts. Due to the fact that Scout is so quickly integrated with other devices, it’s still advantageous to check out the privacy policy and also terms and conditions of various other 3rd celebrations to recognize much better what rights each business has to your information.

What’s on the horizon for Scout?

Roberts states Scout does not have a team of A.I. professionals to optimize a video clip as Nest does. This is one reason why Scout partners with various other major gamers– however, even more Scout-specific devices, consisting of video cameras, might be on the means.

Without being extremely details concerning our roadmap and what tools are coming out, we intend to expand the perimeter.

“Undoubtedly, you wish to protect what’s taking place within, but once someone’s inside, they’re already in the residence. I believe that there are some exterior cam items that are extremely interesting to broaden the perimeter as well as to operate in tandem with right stuff that’s taking place in your home.”.

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