Home Security Sales Training

What started as an independent crowdfunding project which surpassed its objective by marketing over $500,000 worth of systems within a month  soon came to be a challenger in residence safety and security.

Based in Chicago, Illinois,1 Scout was substantiated of a desire to create a residence safety item that wasn’t dated or costly, a noble reason for certain. With a growing listing of components and accessories to complement the hub, Scout fortifies its defenses the much more you construct it up.

Yet does much more suggest much better? Extra parts absolutely improve your home’s safety, but they also raise costs. Some great news for your wallet, whether you need a sensor on every door and also home window or you just require the fundamental fundamentals, Scout’s appeal stems from its modification– just how much consumers are prepared to spend on developing it to meet their demands.

In our evaluation, we lay out our impacts as well as findings of the Scout Alarm safety and security system carefully.

Scout Residence Protection Bundles

Scout Residence Protection has four safety packages for customers to choose from. If the packages do not contain what you require, or if you require added things, Scout gives a 5th choice to build your own plan.

“Scout Small Pack” Bundle: This is the business’s most economical system and includes 8 products. It consists of the things needed to start your DIY safety and security system, including movement and also accessibility sensors. The pack also includes 2 key fobs so you can conveniently arm as well as disarm the system. This pack is best-suited for those that want standard safety coverage or live in a smaller sized house.

“Scout Large Pack” Package: If you require to protect a bigger area in your house or your residence has numerous gain access to factors, the Scout Big Pack supplies a safety and security remedy that covers all your bases. Equipped with greater than twice the gain access to sensing units of the Scout Small Pack, this package gives you satisfaction that all areas of your residence will stay secure.

“Scout Aspects Pack” Plan: This bundle couples residence security with calamity avoidance. The plan comes with a smoke detector and also water sensor to help you catch costly fires or flood damages before it leaves hand.

“Scout Designer Pack” Bundle: This is developed to be Scout’s a lot of detailed residence safety offering. Combining all the tools consisted of in the Scout Small Pack, the Engineer Pack adds additional safety and security steps like a clever lock as well as glass break sensor.

“Construct Your System” Bundle: For customers that desire an even more customized security system for their house, Scout uses the capability to produce your own system. When you select your Scout Center, you can pick as numerous devices as you want and build a system to fit your home security requirements. You can pick from the following 18 items when you build your own system: Door panel, Gain access to sensing unit, Activity sensor, Scout indoor video camera, Scout video clip doorbell, Keypad, Smoke alarm, Water sensing unit, Glass break sensing unit, Door lock, Backyard indication, Panic button, Remote, Siren and also Zigbee repeater, Window sticker, Key fob, and a RFID sticker label.

Scout pricing

Scout Security - Scout Alarm Cost

Even if you don’t choose in to specialist monitoring, you still have to pay a minimum of $10 monthly. So essentially, you’re paying to utilize the app, which we assume is rather silly. Many applications, safety or otherwise, have some kind of open door.


Similar to numerous DIY systems, there’s no agreement with Scout. Fees are month to month.

You can pick to make a 12-month dedication in exchange for a 10% discount rate. Even then, Scout will certainly give you a prorated refund if you have to cancel. That’s a pretty pleasant sell a sector understood for wringing high cancellation charges out of consumers.


You mount Scout on your own, so you don’t have to pay a setup cost. And also if you intend to move, you can take everything down and re-install it on your own. It’s a discomfort without a doubt, but it’s complimentary.

Is Scout right for you?

Scout is wonderful for no-contract self-monitoring and very easy do it yourself setup. We additionally like that its expert surveillance prices less than the industry standard of $32 a month. Here are some excellent factors to choose Scout over other safety systems:

Cellular back-up: Scout’s cellular backup is special contrasted to other security systems because it doesn’t require a specialist monitoring strategy. This means you have a reputable means to access your system via the Scout application without entrusting your safety and security to a surveillance center. (There’s also a battery backup to keep your system competing approximately 12 hours.).

Text as well as phone call alerts: While Scout sends press alerts on a smartphone, its text message and also phone call alerts make it an outstanding option for people that don’t make use of mobile phones. Text as well as call notifies additionally give you a backup in case you don’t see a push alert.

Easy equipping and also deactivating: Scout counts solely on vital fobs, RFID chips, and mobile accessibility for equipping and also deactivating, so there are no keypad gain access to codes to keep in mind. (Scout also markets a keypad for folks seeking to give temporary accessibility to guests.).

Devices: Scout styles appealing tools that covers most safety needs. The system works with many wise residence platforms like Amazon Alexa, Google Aide †, Z-Wave, and also Zigbee.

Growth as well as transportability: This is a wonderful system for individuals intending to move from a smaller sized house to a larger one considering that it’s very easy to take with you as well as add on added sensors as required.

Scout Safety Customer Service.

Scout consumer assistance is offered via phone at 844-287-2688 or can be reached at support@scoutalarm.com. Client service is readily available from 9:00 AM to 6:00 PM CST, other than on major holidays. Scout additionally offers different 24/7 tracking, which is always effective everyday of the year at all times of the day.

Scout Safety and security does not yet have a score with the Bbb, as the company is a more recent one. Scout consumer evaluations suggest the business has actually been responsive and eager to work with consumers experience occasional integrity troubles with Scout parts.

We additionally found Scout Protection’s customer service to be useful when we spoke to the company to evaluate different aspects of its solution. Our Security Geek examined each of the complying with processes:.

Sales: We contacted customer care to inquire about purchasing a protection system and discovered support personnel to be knowledgeable and also friendly yet not aggressive.

Style: We utilized the Scout site to construct a personalized security plan.

Solution: We contacted consumer support to see how much time it took to get a rep on the phone as well as were provided with quick response to questions.

Scout Alarm System FAQs.

What does the Google and Nest merger suggest for Scout Alarm system?

If you’ve already merged your Nest and Google accounts, customer care claims the Nest combinations will certainly not collaborate with your Scout system. We’ll maintain you updated with motion in this specific area as we see it. Undertaking a facelift to rework their systems to fit the Works with Google Aide network (that will certainly change Functions with Nest).

How does Scout Alarm safeguard my information?

Scout says all video footage is encrypted when sent to the cloud, as well as Roberts claims all messaging is sent with AES 128-Bit security. “I would certainly state that clients can rest easy with Scout and know there’s no ad platform, there’s nothing else product line that would benefit from the information of what’s going on inside the house, and we’re extremely sensitive regarding that,” stated Roberts. Due to the fact that Scout is so easily integrated with other gadgets, it’s still valuable to check out the privacy plan as well as terms and also conditions of other third celebrations to recognize much better what legal rights each firm has to your information.

What’s on the horizon for Scout?

Roberts says Scout does not have a team of A.I. experts to enhance a video as Nest does. This is one reason that Scout companions with other significant players– nevertheless, even more Scout-specific devices, consisting of cams, might get on the method.

Without being extremely certain concerning our roadmap as well as what gadgets are coming out, we wish to broaden the boundary.

“Undoubtedly, you wish to shield what’s taking place within, but once a person’s inside, they’re already in the residence. I think that there are some outdoor camera items that are really interesting to broaden the boundary and also to operate in tandem with the stuff that’s going on in the house.”.

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