Home Security Reviews Consumer Reports

What started as an independent crowdfunding campaign which surpassed its objective by marketing over $500,000 well worth of systems within a month  quickly came to be a contender in house safety and security.

Based in Chicago, Illinois,1 Scout was substantiated of a need to create a residence protection product that had not been obsoleted or costly, an honorable cause for sure. With an expanding listing of parts and accessories to enhance the center, Scout fortifies its defenses the extra you construct it up.

However does more suggest far better? Added elements absolutely enhance your residence’s protection, but they also elevate expenses. Yet some good news for your pocketbook, whether you require a sensing unit on every windows and door or you just need the standard basics, Scout’s appeal originates from its customization how much clients want to invest in building it to fulfill their demands.

In our testimonial, we set out our perceptions as well as searchings for of the Scout Alarm system safety and security system carefully.

Scout Residence Safety And Security Bundles

Scout House Protection has 4 safety plans for customers to pick from. If the plans do not have what you need, or if you require added products, Scout provides a fifth option to build your very own package.

“Scout Small Pack” Bundle: This is the firm’s most economical system and consists of eight things. It consists of the things needed to begin your DIY security system, consisting of motion and also gain access to sensors. The pack likewise comes with 2 crucial fobs so you can quickly arm as well as deactivate the system. This pack is best-suited for those that desire standard protection coverage or live in a smaller home.

“Scout Huge Pack” Plan: If you require to safeguard a bigger location in your home or your residence has multiple accessibility points, the Scout Big Pack supplies a safety solution that covers all your bases. Geared up with greater than twice the access sensing units of the Scout Small Pack, this bundle provides you comfort that all locations of your house will certainly remain protected.

“Scout Aspects Pack” Bundle: This package pairs house safety with catastrophe prevention. The plan includes a smoke alarm as well as water sensor to assist you capture pricey fires or flooding damage prior to it leaves hand.

“Scout Engineer Pack” Package: This is developed to be Scout’s most extensive home safety offering. Combining all the tools included in the Scout Small Pack, the Designer Pack adds extra protection steps like a clever lock as well as glass break sensor.

“Build Your System” Bundle: For customers that want a more customized security system for their house, Scout uses the capability to create your very own system. When you choose your Scout Hub, you can choose as many devices as you want as well as build a system to fit your house protection needs. You can select from the complying with 18 products when you build your very own system: Door panel, Gain access to sensor, Motion sensing unit, Scout indoor camera, Scout video doorbell, Keypad, Smoke detector, Water sensing unit, Glass break sensor, Door lock, Backyard indicator, Panic button, Push-button control, Alarm as well as Zigbee repeater, Window sticker, Key fob, and a RFID sticker label.

Scout rates

Scout Security - Scout Alarm Coupons

Even if you do not decide in to professional surveillance, you still have to pay a minimum of $10 every month. So basically, you’re paying to use the application, which we believe is rather silly. Most apps, protection or otherwise, have some type of open door.


Just like several do it yourself systems, there’s no contract with Scout. Charges are month to month.

You can pick to make a 12-month commitment in exchange for a 10% price cut. Yet also then, Scout will give you a prorated refund if you need to terminate. That’s a rather sweet handle a market understood for wringing high cancellation fees out of consumers.


You set up Scout on your own, so you do not have to pay an installment fee. As well as if you wish to move, you can take whatever down and re-install it by yourself. It’s a pain without a doubt, but it’s complimentary.

Is Scout right for you?

Scout is terrific for no-contract self-monitoring as well as very easy do it yourself installment. We likewise such as that its expert monitoring expenses less than the market average of $32 a month. Below are some good reasons to select Scout over other safety and security systems:

Mobile backup: Scout’s cellular backup is one-of-a-kind contrasted to other protection systems since it doesn’t require a professional monitoring plan. This means you have a trusted method to access your system through the Scout app without delegating your safety and security to a monitoring. (There’s likewise a battery back-up to keep your system competing approximately 12 hrs.).

Text and call signals: While Scout sends press notices on a mobile phone, its text and call alerts make it an exceptional alternative for individuals that do not utilize smartphones. Text as well as call signals additionally give you a backup in case you don’t observe a press alert.

Easy equipping and also disarming: Scout counts entirely on essential fobs, RFID chips, and mobile accessibility for arming as well as deactivating, so there are no keypad gain access to codes to remember. (Scout also markets a keypad for folks seeking to give temporary accessibility to guests.).

Tools: Scout layouts appealing devices that covers most safety and security needs. The system works with many smart house platforms like Amazon Alexa, Google Aide †, Z-Wave, and also Zigbee.

Development as well as portability: This is an excellent system for people planning to relocate from a smaller sized house to a larger one since it’s easy to take with you and add added sensors as needed.

Scout Safety Customer Service.

Scout client assistance is readily available using phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Customer support is available from 9:00 AM to 6:00 PM CST, except on significant vacations. Scout likewise provides different 24/7 surveillance, which is always efficient each day of the year in all times of the day.

Scout Security doesn’t yet have a ranking with the Better Business Bureau, as the business is a more recent one. Nevertheless, Scout consumer evaluations indicate the business has actually been responsive and willing to collaborate with customers experience occasional dependability issues with Scout parts.

We additionally discovered Scout Protection’s customer care to be practical when we spoke to the business to check numerous facets of its service. Our Security Geek examined each of the following procedures:.

Sales: We spoke to customer service to ask about purchasing a safety system as well as discovered support staff to be knowledgeable and also pleasant yet not pushy.

Style: We utilized the Scout internet site to develop a customized security plan.

Service: We called client assistance to see how long it required to obtain an agent on the phone and were provided with fast response to concerns.

Scout Alarm Frequently Asked Questions.

What does the Google and also Nest merger mean for Scout Alarm?

If you’ve currently combined your Nest and also Google accounts, customer care claims the Nest combinations will certainly not collaborate with your Scout system. We’ll keep you updated with motion in this certain room as we see it. Undertaking a renovation to revamp their systems to fit the Works with Google Aide network (that will certainly change Functions with Nest).

Exactly How does Scout Alarm system shield my data?

Scout claims all video footage is encrypted when sent to the cloud, as well as Roberts says all messaging is sent out with AES 128-Bit encryption. “I would certainly state that consumers can relax easy with Scout and know there’s no ad system, there’s no other line of product that would benefit from the data of what’s taking place inside your house, as well as we’re extremely delicate concerning that,” stated Roberts. Since Scout is so quickly incorporated with other gadgets, it’s still advantageous to read the privacy policy and also terms and problems of various other 3rd celebrations to comprehend better what rights each firm has to your information.

What’s on the horizon for Scout?

Roberts states Scout doesn’t have a group of A.I. professionals to optimize a video clip as Nest does. This is one reason why Scout companions with various other significant players– nevertheless, even more Scout-specific tools, including cameras, might get on the method.

Without being horribly certain concerning our roadmap and also what gadgets are coming out, we want to expand the perimeter.

“Certainly, you wish to secure what’s going on inside, once a person’s inside, they’re currently in the home. I think that there are some exterior electronic camera products that are extremely intriguing to increase the boundary and to operate in tandem with the stuff that’s taking place in the house.”.

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