Home Security Questions

What started as an independent crowdfunding campaign which exceeded its goal by marketing over $500,000 well worth of systems within a month  soon became a challenger in home protection.

Based in Chicago, Illinois,1 Scout was born out of a need to create a home protection product that wasn’t outdated or expensive, a worthy cause without a doubt. With a growing list of elements and accessories to complement the hub, Scout strengthens its defenses the much more you construct it up.

Does a lot more suggest far better? Added elements absolutely boost your residence’s protection, however they additionally elevate expenses. Some excellent news for your budget, whether you need a sensing unit on every door and window or you simply need the basic basics, Scout’s appeal stems from its modification– how much clients are ready to spend on constructing it to meet their demands.

In our review, we lay out our perceptions and also searchings for of the Scout Alarm safety system thoroughly.

Scout Home Safety And Security Plans

Scout House Security has 4 safety packages for clients to select from. If the packages don’t include what you need, or if you require extra things, Scout gives a fifth alternative to build your own bundle.

“Scout Small Pack” Package: This is the business’s most cost effective system as well as consists of 8 products. It includes the things needed to start your do it yourself safety system, consisting of activity as well as access sensing units. The pack likewise includes 2 crucial fobs so you can quickly arm and also deactivate the system. This pack is best-suited for those that want basic safety protection or reside in a smaller house.

“Scout Large Pack” Package: If you require to protect a bigger location in your home or your house has multiple gain access to points, the Scout Big Pack offers a safety option that covers all your bases. Outfitted with more than twice the gain access to sensors of the Scout Small Pack, this bundle gives you satisfaction that all locations of your residence will certainly remain protected.

“Scout Elements Pack” Bundle: This package couples house safety with disaster prevention. The plan comes with a smoke alarm and also water sensing unit to help you capture expensive fires or flooding damage prior to it leaves hand.

“Scout Engineer Pack” Package: This is designed to be Scout’s most detailed residence safety and security offering. Coupling all the gadgets consisted of in the Scout Small Pack, the Designer Pack adds on added safety steps like a wise lock and also glass break sensor.

“Build Your System” Bundle: For clients that desire a more tailored security system for their residence, Scout provides the capability to develop your very own system. As soon as you select your Scout Center, you can pick as numerous devices as you desire and build a system to fit your house safety demands. You can pick from the complying with 18 items when you build your very own system: Door panel, Accessibility sensor, Motion sensing unit, Scout indoor camera, Scout video clip doorbell, Keypad, Smoke detector, Water sensing unit, Glass break sensing unit, Door lock, Backyard indication, Panic button, Remote control, Siren as well as Zigbee repeater, Window sticker label, Secret fob, and a RFID sticker label.

Scout pricing

Scout Security - Scout Alarm Coupons

Even if you do not opt in to expert surveillance, you still have to pay a minimum of $10 every month. Essentially, you’re paying to utilize the app, which we believe is rather ridiculous. A lot of apps, security or otherwise, have some type of free access.


As with several DIY systems, there’s no contract with Scout. Costs are month to month.

You can pick to make a 12-month dedication in exchange for a 10% price cut. Also after that, Scout will certainly provide you a prorated refund if you have to cancel. That’s a pretty sweet deal in a market known for wringing steep cancellation fees out of clients.


You install Scout yourself, so you don’t need to pay a setup fee. And also if you wish to relocate, you can take every little thing down and re-install it on your own. It’s a pain for sure, but it’s cost-free.

Is Scout right for you?

Scout is fantastic for no-contract self-monitoring and also simple do it yourself setup. We also such as that its professional tracking expenses less than the industry average of $32 a month. Here are some good reasons to pick Scout over various other security systems:

Cellular backup: Scout’s mobile back-up is one-of-a-kind compared to various other security systems due to the fact that it doesn’t need an expert surveillance plan. This indicates you have a trustworthy means to access your system through the Scout application without entrusting your protection to a surveillance. (There’s additionally a battery backup to keep your system competing approximately 12 hours.).

Text as well as telephone call alerts: While Scout sends out press notices on a smart device, its sms message and telephone call signals make it an exceptional alternative for people that do not utilize smart devices. Text as well as call signals likewise offer you a back-up in case you do not observe a push notification.

Simple arming as well as deactivating: Scout depends solely on crucial fobs, RFID chips, and also mobile gain access to for equipping as well as deactivating, so there are no keypad gain access to codes to bear in mind. (Scout also markets a keypad for individuals seeking to give momentary access to guests.).

Tools: Scout designs appealing tools that covers most protection demands. The system works with several wise house platforms like Amazon Alexa, Google Assistant †, Z-Wave, and also Zigbee.

Development and transportability: This is a great system for individuals preparing to move from a smaller sized residence to a bigger one considering that it’s very easy to take with you as well as add on added sensing units as needed.

Scout Protection Customer Care.

Scout client assistance is offered through phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer care is readily available from 9:00 AM to 6:00 PM CST, other than on significant vacations. Scout also provides separate 24/7 tracking, which is constantly reliable each day of the year whatsoever times of the day.

Scout Security doesn’t yet have a ranking with the Better Business Bureau, as the firm is a more recent one. Scout consumer reviews show the business has been responsive and willing to function with customers experience occasional integrity issues with Scout elements.

We additionally found Scout Security’s customer support to be helpful when we called the business to check numerous aspects of its solution. Our Safety and security Nerd examined each of the adhering to procedures:.

Sales: We contacted customer service to inquire about buying a security system and also located assistance team to be experienced as well as friendly however not aggressive.

Style: We used the Scout internet site to build a tailored safety plan.

Service: We called customer support to see the length of time it required to get a rep on the phone as well as were supplied with quick answers to inquiries.

Scout Alarm FAQs.

What does the Google and also Nest merger mean for Scout Alarm?

If you have actually already combined your Nest and also Google accounts, customer service claims the Nest combinations will certainly not work with your Scout system. We’ll keep you updated with activity in this specific space as we see it. Going through a renovation to revamp their systems to fit the Works with Google Assistant network (that will replace Works with Nest).

How does Scout Alarm system shield my data?

Scout claims all video clip footage is secured when sent out to the cloud, and Roberts says all messaging is sent out with AES 128-Bit encryption. “I would say that customers can rest easy with Scout as well as recognize there’s no advertisement system, there’s no other line of product that would gain from the information of what’s taking place inside your house, and also we’re extremely delicate about that,” stated Roberts. Yet because Scout is so conveniently incorporated with other gadgets, it’s still beneficial to review the privacy plan and conditions of other 3rd parties to comprehend much better what civil liberties each company has to your details.

What’s on the horizon for Scout?

Roberts claims Scout does not have a group of A.I. experts to enhance a video clip as Nest does. This is one reason that Scout partners with other significant players– nonetheless, more Scout-specific equipment, including video cameras, might be on the method.

Without being extremely particular regarding our roadmap and what devices are coming out, we want to increase the perimeter.

“Obviously, you want to safeguard what’s taking place inside, but once someone’s inside, they’re already in the residence. I believe that there are some outdoor camera products that are very interesting to expand the border as well as to operate in tandem with right stuff that’s taking place in the house.”.

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