Home Security Questions and Answers

What began as an independent crowdfunding campaign which exceeded its objective by selling over $500,000 worth of systems within a month  soon ended up being a challenger in home safety.

Based in Chicago, Illinois,1 Scout was substantiated of a wish to produce a house safety product that wasn’t outdated or expensive, a worthy cause for sure. With a growing checklist of components and also accessories to complement the center, Scout fortifies its defenses the much more you build it up.

Does a lot more mean better? Extra parts definitely boost your house’s security, yet they additionally elevate costs. Some excellent news for your budget, whether you need a sensing unit on every door as well as home window or you just require the standard essentials, Scout’s charm stems from its customization– exactly how much clients are ready to spend on developing it to fulfill their requirements.

In our testimonial, we outlined our impressions as well as searchings for of the Scout Alarm system safety and security system thoroughly.

Scout Home Safety And Security Packages

Scout Residence Safety and security has four safety and security bundles for clients to choose from. If the plans do not contain what you need, or if you require additional items, Scout gives a fifth option to construct your own package.

“Scout Small Pack” Bundle: This is the firm’s most budget-friendly system and includes eight items. It contains the items needed to start your DIY safety system, consisting of activity as well as accessibility sensing units. The pack additionally includes two vital fobs so you can conveniently equip and also disarm the system. This pack is best-suited for those who desire basic safety and security coverage or reside in a smaller sized residence.

“Scout Big Pack” Plan: If you need to protect a larger location in your house or your home has several accessibility points, the Scout Large Pack uses a safety and security solution that covers all your bases. Equipped with more than two times the accessibility sensing units of the Scout Small Pack, this package offers you comfort that all locations of your residence will continue to be secure.

“Scout Components Pack” Plan: This plan pairs home safety with calamity avoidance. The package comes with a smoke alarm and water sensor to help you catch costly fires or flood damage prior to it gets out of hand.

“Scout Architect Pack” Plan: This is designed to be Scout’s the majority of comprehensive house protection offering. Combining all the tools included in the Scout Small Pack, the Architect Pack adds on extra security steps like a clever lock and glass break sensor.

“Construct Your System” Bundle: For clients that desire an even more tailored alarm system for their residence, Scout supplies the capacity to produce your very own system. Once you choose your Scout Hub, you can select as lots of tools as you want as well as construct a system to fit your home safety and security requirements. You can choose from the complying with 18 products when you develop your very own system: Door panel, Gain access to sensor, Motion sensor, Scout indoor camera, Scout video buzzer, Keypad, Smoke alarm, Water sensor, Glass break sensor, Door lock, Lawn indication, Panic button, Push-button control, Alarm and Zigbee repeater, Home window sticker label, Key fob, and a RFID sticker.

Scout pricing

Scout Security - Ring Alarm Vs Scout

Even if you do not decide in to specialist surveillance, you still have to pay a minimum of $10 every month. Generally, you’re paying to use the application, which we think is rather silly. Most applications, safety and security or otherwise, have some type of open door.


As with lots of DIY systems, there’s no contract with Scout. Costs are month to month.

You can select to make a 12-month commitment for a 10% price cut. Even then, Scout will certainly provide you a prorated refund if you have to terminate. That’s a pretty sweet sell an industry recognized for wringing steep cancellation fees out of consumers.


You set up Scout yourself, so you don’t need to pay an installation fee. As well as if you want to move, you can take everything down and re-install it by yourself. It’s a discomfort without a doubt, but it’s free.

Is Scout right for you?

Scout is terrific for no-contract self-monitoring and also simple DIY setup. We also like that its professional monitoring costs less than the industry average of $32 a month. Here are some great reasons to pick Scout over other safety and security systems:

Mobile back-up: Scout’s cellular back-up is special compared to various other security systems because it doesn’t require a professional surveillance strategy. This suggests you have a reputable means to access your system via the Scout app without delegating your safety and security to a surveillance center. (There’s likewise a battery backup to maintain your system running for as much as 12 hours.).

Text and call signals: While Scout sends out push notices on a smartphone, its text and telephone call signals make it an excellent choice for people that do not make use of mobile phones. Text and also call informs additionally give you a backup in case you do not discover a press notification.

Basic equipping and deactivating: Scout relies only on essential fobs, RFID chips, as well as mobile accessibility for equipping as well as disarming, so there are no keypad gain access to codes to keep in mind. (Scout also sells a keypad for people wanting to give momentary accessibility to visitors.).

Devices: Scout designs attractive equipment that covers most security requirements. The system is compatible with lots of clever home systems like Amazon Alexa, Google Assistant †, Z-Wave, and also Zigbee.

Growth and also portability: This is a great system for individuals intending to relocate from a smaller home to a larger one since it’s easy to take with you as well as add additional sensing units as needed.

Scout Security Customer Support.

Scout customer assistance is available by means of phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Customer service is readily available from 9:00 AM to 6:00 PM CST, except on significant holidays. Scout additionally gives different 24/7 tracking, which is always reliable everyday of the year at all times of the day.

Scout Security does not yet have a score with the Bbb, as the business is a more recent one. Scout customer testimonials suggest the company has actually been responsive as well as willing to function with clients experience periodic reliability troubles with Scout elements.

We additionally found Scout Safety and security’s customer support to be practical when we contacted the firm to examine various elements of its solution. Our Security Nerd evaluated each of the adhering to processes:.

Sales: We called client service to ask about purchasing a security system as well as discovered assistance staff to be educated as well as friendly however not aggressive.

Design: We made use of the Scout web site to construct a customized security plan.

Solution: We contacted consumer support to see how much time it took to get an agent on the phone and were supplied with fast answers to inquiries.

Scout Alarm System FAQs.

What does the Google and also Nest merger indicate for Scout Alarm?

If you’ve already combined your Nest as well as Google accounts, customer service states the Nest assimilations will not work with your Scout system. We’ll keep you updated with activity in this particular space as we see it. Undertaking a renovation to revamp their systems to fit the Works with Google Assistant network (that will certainly replace Functions with Nest).

Just How does Scout Alarm system shield my data?

Scout says all video footage is encrypted when sent out to the cloud, and Roberts says all messaging is sent out with AES 128-Bit file encryption. “I would certainly claim that clients can relax easy with Scout as well as understand there’s no advertisement system, there’s nothing else product line that would gain from the data of what’s going on inside your house, as well as we’re really sensitive about that,” stated Roberts. But since Scout is so easily incorporated with various other tools, it’s still beneficial to check out the personal privacy policy and also terms of various other 3rd parties to understand better what civil liberties each company has to your info.

What’s on the horizon for Scout?

Roberts says Scout does not have a team of A.I. specialists to maximize a video as Nest does. This is one reason Scout partners with various other significant gamers– however, more Scout-specific tools, including cams, might be on the method.

Without being terribly certain concerning our roadmap and what devices are appearing, we want to increase the border.

“Obviously, you wish to secure what’s taking place inside, but once a person’s within, they’re already in the home. I assume that there are some outside video camera products that are very intriguing to broaden the border and to work in tandem with right stuff that’s going on in your home.”.

error: Content is protected !!