Home Security Questionnaire

What began as an independent crowdfunding campaign which surpassed its goal by selling over $500,000 well worth of systems within a month  quickly ended up being a contender in home protection.

Based in Chicago, Illinois,1 Scout was substantiated of a wish to produce a house safety product that had not been outdated or costly, a noble cause without a doubt. With a growing checklist of components and accessories to complement the hub, Scout fortifies its defenses the more you construct it up.

Does much more suggest far better? Added components certainly enhance your residence’s safety, yet they also elevate prices. Some great news for your purse, whether you need a sensor on every door and also window or you just require the fundamental fundamentals, Scout’s appeal stems from its customization– how much consumers are ready to invest on building it to satisfy their needs.

In our evaluation, we set out our impressions and also findings of the Scout Alarm system security system in detail.

Scout Residence Protection Packages

Scout Residence Security has four protection bundles for consumers to choose from. If the plans don’t contain what you need, or if you need added products, Scout gives a 5th alternative to construct your own bundle.

“Scout Small Pack” Package: This is the business’s most budget-friendly system as well as consists of eight products. It has the products required to begin your DIY safety and security system, consisting of movement and access sensing units. The pack additionally comes with two key fobs so you can quickly equip and disarm the system. This pack is best-suited for those who want basic security protection or stay in a smaller residence.

“Scout Huge Pack” Package: If you require to secure a bigger area in your house or your house has multiple accessibility points, the Scout Large Pack provides a protection service that covers all your bases. Outfitted with more than two times the gain access to sensors of the Scout Small Pack, this bundle provides you comfort that all areas of your house will remain secure.

“Scout Elements Pack” Package: This package couples home protection with disaster avoidance. The plan includes a smoke detector and also water sensor to aid you capture costly fires or flood damage prior to it leaves hand.

“Scout Designer Pack” Package: This is made to be Scout’s many detailed house safety and security offering. Coupling all the gadgets consisted of in the Scout Small Pack, the Designer Pack adds on extra security steps like a wise lock and glass break sensing unit.

“Build Your System” Plan: For customers that desire an even more personalized security system for their residence, Scout offers the ability to produce your very own system. Once you select your Scout Center, you can pick as many gadgets as you desire and build a system to fit your house security demands. You can select from the following 18 items when you develop your own system: Door panel, Accessibility sensor, Activity sensor, Scout indoor video camera, Scout video clip doorbell, Keypad, Smoke alarm, Water sensor, Glass break sensor, Door lock, Lawn indication, Panic button, Remote, Siren and also Zigbee repeater, Home window sticker, Secret fob, as well as a RFID sticker.

Scout prices

Scout Security - Scout Alarm Cost

Even if you don’t decide in to expert surveillance, you still have to pay a minimum of $10 every month. Generally, you’re paying to utilize the application, which we think is somewhat silly. A lot of apps, safety and security or otherwise, have some sort of open door.


Just like many do it yourself systems, there’s no agreement with Scout. Costs are month to month.

You can choose to make a 12-month dedication for a 10% discount rate. Also then, Scout will give you a prorated refund if you have to terminate. That’s a rather pleasant sell a sector understood for wringing high cancellation costs out of consumers.


You set up Scout on your own, so you don’t need to pay an installation charge. And if you intend to relocate, you can take everything down and also reinstall it on your own. It’s a discomfort for certain, yet it’s totally free.

Is Scout right for you?

Scout is great for no-contract self-monitoring as well as simple do it yourself installment. We additionally like that its specialist surveillance prices less than the market average of $32 a month. Right here are some good reasons to select Scout over other security systems:

Mobile backup: Scout’s mobile backup is distinct compared to various other safety systems because it doesn’t require a specialist tracking plan. This means you have a trustworthy way to access your system through the Scout app without delegating your security to a tracking. (There’s also a battery back-up to keep your system competing approximately 12 hrs.).

Text as well as phone call signals: While Scout sends press alerts on a smart device, its sms message as well as phone call signals make it a superb alternative for individuals that don’t use smart devices. Text and call informs likewise offer you a backup in case you don’t observe a press notification.

Basic equipping and also disarming: Scout depends entirely on crucial fobs, RFID chips, as well as mobile gain access to for arming and disarming, so there are no keypad accessibility codes to remember. (Scout additionally markets a keypad for folks wanting to provide momentary accessibility to visitors.).

Equipment: Scout styles eye-catching devices that covers most protection demands. The system works with lots of wise residence platforms like Amazon.com Alexa, Google Aide †, Z-Wave, and also Zigbee.

Growth as well as mobility: This is a great system for people planning to move from a smaller residence to a larger one given that it’s simple to take with you and add on additional sensors as needed.

Scout Safety Customer Support.

Scout client support is available by means of phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer service is available from 9:00 AM to 6:00 PM CST, other than on major vacations. Scout additionally offers different 24/7 monitoring, which is constantly effective on a daily basis of the year in any way times of the day.

Scout Safety and security doesn’t yet have a ranking with the Bbb, as the company is a more recent one. Scout client testimonials suggest the business has actually been receptive as well as eager to work with customers experience occasional integrity troubles with Scout elements.

We also discovered Scout Safety’s customer support to be valuable when we contacted the firm to test various elements of its service. Our Security Geek examined each of the adhering to procedures:.

Sales: We called customer support to ask about buying a safety and security system and also located support staff to be educated and also friendly however not pushy.

Style: We utilized the Scout website to build a customized security plan.

Service: We got in touch with customer assistance to see the length of time it took to obtain a representative on the phone and were supplied with fast solution to questions.

Scout Alarm Frequently Asked Questions.

What does the Google and Nest merging indicate for Scout Alarm?

If you have actually currently combined your Nest and Google accounts, customer service states the Nest integrations will not work with your Scout system. We’ll maintain you upgraded with motion in this certain area as we see it. Going through a facelift to remodel their systems to fit the Works with Google Aide network (that will change Works with Nest).

How does Scout Alarm system secure my data?

Scout claims all video clip footage is encrypted when sent out to the cloud, and also Roberts says all messaging is sent with AES 128-Bit encryption. “I would certainly say that clients can relax easy with Scout and know there’s no ad platform, there’s no other line of product that would certainly take advantage of the data of what’s going on inside your house, as well as we’re really sensitive about that,” stated Roberts. However since Scout is so easily incorporated with other tools, it’s still beneficial to check out the personal privacy policy and terms of various other third parties to understand better what civil liberties each company has to your info.

What’s on the horizon for Scout?

Roberts states Scout doesn’t have a group of A.I. specialists to enhance a video clip as Nest does. This is one reason that Scout companions with other major gamers– nevertheless, more Scout-specific equipment, including electronic cameras, may get on the means.

Without being horribly specific concerning our roadmap and what tools are appearing, we intend to expand the boundary.

“Certainly, you want to shield what’s taking place inside, once a person’s within, they’re currently in the residence. I assume that there are some outside electronic camera products that are very intriguing to expand the perimeter and also to operate in tandem with right stuff that’s going on in your home.”.

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