Home Security Monitoring Company Reviews

What started as an independent crowdfunding campaign which exceeded its goal by offering over $500,000 worth of systems within a month  soon became a challenger in home safety and security.

Based in Chicago, Illinois,1 Scout was substantiated of a desire to create a home safety and security product that had not been dated or pricey, a noble cause for certain. With a growing list of parts and also accessories to match the hub, Scout strengthens its defenses the more you develop it up.

But does more suggest much better? Additional elements definitely boost your home’s safety and security, but they additionally elevate costs. Some good news for your budget, whether you require a sensor on every door and also window or you simply require the standard essentials, Scout’s charm stems from its customization– how much clients are prepared to invest on building it to fulfill their needs.

In our evaluation, we lay out our impacts and also searchings for of the Scout Alarm system safety system in detail.

Scout Residence Safety And Security Bundles

Scout Residence Safety has 4 security plans for customers to pick from. If the plans do not have what you need, or if you need additional items, Scout gives a fifth choice to build your own plan.

“Scout Small Pack” Bundle: This is the company’s most inexpensive system and includes 8 items. It has the products required to begin your DIY safety system, including activity and also accessibility sensors. The pack likewise features two vital fobs so you can easily equip and disarm the system. This pack is best-suited for those that want basic security protection or stay in a smaller home.

“Scout Huge Pack” Plan: If you need to secure a bigger area in your house or your residence has multiple access points, the Scout Large Pack supplies a protection solution that covers all your bases. Outfitted with more than twice the gain access to sensing units of the Scout Small Pack, this package offers you satisfaction that all locations of your house will certainly stay protected.

“Scout Elements Pack” Bundle: This bundle pairs house safety with catastrophe prevention. The bundle includes a smoke detector and water sensor to assist you capture expensive fires or flooding damages prior to it gets out of hand.

“Scout Architect Pack” Package: This is developed to be Scout’s many extensive home safety and security offering. Combining all the gadgets included in the Scout Small Pack, the Engineer Pack adds on added safety procedures like a smart lock and also glass break sensor.

“Construct Your System” Bundle: For customers that desire a more customized alarm system for their home, Scout provides the ability to create your own system. Once you choose your Scout Hub, you can select as several gadgets as you want and also build a system to fit your home safety and security needs. You can choose from the complying with 18 items when you build your own system: Door panel, Gain access to sensor, Motion sensor, Scout indoor cam, Scout video clip doorbell, Keypad, Smoke alarm, Water sensing unit, Glass break sensor, Door lock, Yard indicator, Panic button, Remote control, Alarm and also Zigbee repeater, Window sticker, Trick fob, and a RFID sticker label.

Scout prices

Scout Security - Ring Alarm Vs Scout

Even if you do not choose in to specialist tracking, you still have to pay a minimum of $10 monthly. Essentially, you’re paying to use the app, which we think is rather foolish. The majority of apps, safety and security or otherwise, have some sort of open door.


As with many do it yourself systems, there’s no agreement with Scout. Costs are month to month.

You can pick to make a 12-month commitment in exchange for a 10% discount. However also after that, Scout will certainly offer you a prorated reimbursement if you need to cancel. That’s a quite sweet deal in a market understood for wringing high cancellation fees out of customers.


You install Scout yourself, so you do not have to pay an installation fee. And also if you wish to move, you can take every little thing down and also re-install it on your own. It’s a discomfort without a doubt, however it’s cost-free.

Is Scout right for you?

Scout is wonderful for no-contract self-monitoring as well as simple do it yourself setup. We also such as that its professional tracking costs less than the sector standard of $32 a month. Below are some excellent factors to select Scout over other safety and security systems:

Cellular backup: Scout’s cellular backup is distinct contrasted to other security systems due to the fact that it does not require a specialist monitoring strategy. This implies you have a trustworthy means to access your system via the Scout application without entrusting your safety and security to a surveillance center. (There’s also a battery back-up to keep your system running for approximately 12 hrs.).

Text as well as telephone call informs: While Scout sends press notifications on a smartphone, its sms message and phone call notifies make it an excellent option for individuals that do not utilize mobile phones. Text as well as call informs likewise offer you a back-up in case you do not observe a push notification.

Easy equipping as well as deactivating: Scout depends entirely on crucial fobs, RFID chips, and also mobile accessibility for equipping as well as deactivating, so there are no keypad accessibility codes to remember. (Scout also offers a keypad for folks wanting to provide momentary access to guests.).

Tools: Scout styles eye-catching devices that covers most safety and security demands. The system is compatible with several smart residence platforms like Amazon Alexa, Google Assistant †, Z-Wave, and also Zigbee.

Expansion and also portability: This is a fantastic system for individuals planning to relocate from a smaller sized residence to a larger one because it’s very easy to take with you and add extra sensing units as required.

Scout Protection Customer Service.

Scout customer assistance is offered by means of phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer care is readily available from 9:00 AM to 6:00 PM CST, other than on significant holidays. Scout also gives separate 24/7 tracking, which is constantly reliable on a daily basis of the year in any way times of the day.

Scout Security doesn’t yet have a rating with the Bbb, as the company is a more recent one. Scout client testimonials indicate the business has actually been receptive and prepared to work with customers experience occasional dependability problems with Scout components.

We additionally located Scout Safety’s customer support to be handy when we spoke to the firm to evaluate different facets of its solution. Our Protection Geek evaluated each of the following procedures:.

Sales: We contacted customer service to inquire about buying a safety and security system as well as located support personnel to be knowledgeable and also pleasant yet not pushy.

Layout: We utilized the Scout web site to build a personalized safety package.

Service: We called client support to see for how long it required to get an agent on the phone and also were provided with quick response to questions.

Scout Alarm FAQs.

What does the Google and Nest merger suggest for Scout Alarm system?

If you’ve already combined your Nest and Google accounts, customer support states the Nest combinations will certainly not work with your Scout system. We’ll keep you updated with activity in this specific area as we see it. Going through a renovation to revamp their systems to fit the Works with Google Assistant network (that will change Works with Nest).

How does Scout Alarm secure my data?

Scout claims all video footage is encrypted when sent out to the cloud, and also Roberts claims all messaging is sent out with AES 128-Bit file encryption. “I would say that customers can relax easy with Scout and recognize there’s no ad system, there’s nothing else product line that would take advantage of the information of what’s going on inside your house, and also we’re very sensitive concerning that,” said Roberts. Since Scout is so conveniently incorporated with other tools, it’s still useful to read the personal privacy policy as well as terms and problems of other third events to comprehend far better what civil liberties each firm has to your info.

What’s on the horizon for Scout?

Roberts states Scout does not have a group of A.I. experts to maximize a video clip as Nest does. This is one reason why Scout companions with other significant players– however, even more Scout-specific equipment, consisting of cameras, might get on the means.

Without being awfully certain concerning our roadmap and also what tools are coming out, we wish to broaden the boundary.

“Obviously, you wish to safeguard what’s taking place inside, but once somebody’s inside, they’re currently in the home. I assume that there are some outdoor electronic camera products that are very interesting to expand the border as well as to work in tandem with right stuff that’s going on in your house.”.

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