Home Security Market Segmentation

What started as an independent crowdfunding campaign which surpassed its objective by offering over $500,000 well worth of systems within a month  soon came to be a contender in residence safety and security.

Based in Chicago, Illinois,1 Scout was substantiated of a desire to create a home protection product that had not been outdated or pricey, an honorable reason for certain. With an expanding checklist of components and also accessories to enhance the hub, Scout strengthens its defenses the more you build it up.

Does extra suggest much better? Added elements certainly improve your residence’s safety, yet they likewise elevate prices. Yet some excellent information for your wallet, whether you need a sensing unit on every door and window or you just require the fundamental fundamentals, Scout’s allure comes from its customization how much clients want to spend on constructing it to fulfill their demands.

In our testimonial, we outlined our impressions and also findings of the Scout Alarm safety system carefully.

Scout House Safety Bundles

Scout Residence Protection has four protection bundles for consumers to choose from. If the packages don’t contain what you require, or if you require added things, Scout gives a fifth alternative to build your own package.

“Scout Small Pack” Package: This is the firm’s most budget friendly system and also includes eight products. It has the items needed to start your do it yourself security system, including activity as well as gain access to sensors. The pack likewise comes with two vital fobs so you can conveniently equip and disarm the system. This pack is best-suited for those who want fundamental safety and security insurance coverage or live in a smaller sized home.

“Scout Huge Pack” Package: If you require to protect a larger area in your home or your residence has several access factors, the Scout Big Pack supplies a protection option that covers all your bases. Outfitted with more than twice the gain access to sensing units of the Scout Small Pack, this package gives you assurance that all locations of your house will remain protected.

“Scout Aspects Pack” Plan: This plan couples residence security with catastrophe prevention. The plan comes with a smoke alarm and water sensing unit to help you capture pricey fires or flood damage prior to it leaves hand.

“Scout Designer Pack” Package: This is made to be Scout’s many thorough house safety offering. Combining all the tools included in the Scout Small Pack, the Engineer Pack adds extra safety and security measures like a clever lock and also glass break sensing unit.

“Build Your System” Package: For consumers who want an even more customized alarm system for their house, Scout offers the capacity to develop your very own system. Once you pick your Scout Center, you can pick as many devices as you desire as well as develop a system to fit your residence safety and security needs. You can pick from the complying with 18 items when you construct your very own system: Door panel, Gain access to sensing unit, Movement sensor, Scout indoor video camera, Scout video doorbell, Keypad, Smoke alarm, Water sensor, Glass break sensor, Door lock, Yard indication, Panic button, Remote, Siren as well as Zigbee repeater, Window sticker, Secret fob, as well as a RFID sticker label.

Scout prices

Scout Security - Scout Alarm Cameras

Even if you do not choose in to specialist monitoring, you still have to pay a minimum of $10 monthly. So primarily, you’re paying to make use of the app, which we think is rather foolish. The majority of applications, protection or otherwise, have some sort of free access.


Just like several DIY systems, there’s no contract with Scout. Fees are month to month.

You can pick to make a 12-month commitment for a 10% price cut. Yet even after that, Scout will certainly provide you a prorated reimbursement if you have to terminate. That’s a pretty sweet deal in an industry known for wringing high termination fees out of consumers.


You install Scout on your own, so you don’t have to pay a setup fee. And if you intend to relocate, you can take whatever down and also reinstall it by yourself. It’s a pain without a doubt, yet it’s free.

Is Scout right for you?

Scout is excellent for no-contract self-monitoring and simple do it yourself installment. We likewise such as that its expert monitoring costs less than the market average of $32 a month. Here are some great reasons to choose Scout over other protection systems:

Mobile back-up: Scout’s mobile backup is one-of-a-kind compared to other safety and security systems since it doesn’t need an expert tracking plan. This suggests you have a reputable means to access your system via the Scout app without delegating your protection to a tracking. (There’s likewise a battery backup to maintain your system running for approximately 12 hrs.).

Text as well as call notifies: While Scout sends press alerts on a smart device, its sms message as well as phone call signals make it a superb option for people that don’t utilize smart devices. Text as well as call alerts likewise give you a back-up in case you don’t notice a push notice.

Simple equipping and disarming: Scout relies entirely on key fobs, RFID chips, as well as mobile gain access to for arming and disarming, so there are no keypad accessibility codes to remember. (Scout also sells a keypad for individuals wanting to give short-lived accessibility to visitors.).

Devices: Scout layouts appealing devices that covers most safety and security needs. The system works with many smart home platforms like Amazon Alexa, Google Aide †, Z-Wave, and Zigbee.

Expansion as well as mobility: This is a fantastic system for individuals preparing to relocate from a smaller sized house to a larger one since it’s very easy to take with you as well as add on extra sensors as required.

Scout Security Customer Service.

Scout customer assistance is readily available by means of phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer support is offered from 9:00 AM to 6:00 PM CST, other than on major holidays. Scout additionally provides separate 24/7 monitoring, which is constantly efficient every day of the year in any way times of the day.

Scout Security doesn’t yet have a score with the Bbb, as the company is a newer one. Nevertheless, Scout consumer evaluations suggest the firm has been receptive as well as going to work with clients experience occasional dependability troubles with Scout parts.

We additionally located Scout Security’s customer service to be handy when we spoke to the business to evaluate numerous elements of its solution. Our Safety and security Geek tested each of the adhering to procedures:.

Sales: We contacted customer support to inquire about acquiring a protection system and also discovered assistance staff to be experienced and friendly however not aggressive.

Layout: We made use of the Scout site to build a customized security package.

Service: We called client assistance to see the length of time it required to obtain an agent on the phone and also were provided with fast answers to concerns.

Scout Alarm System Frequently Asked Questions.

What does the Google and also Nest merging imply for Scout Alarm?

If you’ve already merged your Nest and also Google accounts, customer service says the Nest combinations will not collaborate with your Scout system. We’ll keep you updated with motion in this certain space as we see it. Undertaking a facelift to revamp their systems to fit the Works with Google Assistant network (that will certainly change Functions with Nest).

Just How does Scout Alarm system safeguard my data?

Scout claims all video clip footage is secured when sent to the cloud, and also Roberts states all messaging is sent out with AES 128-Bit encryption. “I would certainly say that customers can relax easy with Scout as well as recognize there’s no ad platform, there’s no other product that would certainly gain from the data of what’s going on inside your house, and also we’re extremely delicate regarding that,” claimed Roberts. Yet since Scout is so quickly integrated with other tools, it’s still beneficial to read the privacy policy as well as conditions of other 3rd parties to comprehend better what legal rights each business needs to your information.

What’s on the horizon for Scout?

Roberts claims Scout doesn’t have a group of A.I. specialists to enhance a video as Nest does. This is one reason why Scout partners with various other significant players– nonetheless, even more Scout-specific tools, consisting of electronic cameras, may be on the method.

Without being terribly certain about our roadmap as well as what gadgets are appearing, we intend to broaden the boundary.

“Undoubtedly, you intend to secure what’s going on inside, but once somebody’s inside, they’re already in the house. I think that there are some outside camera items that are extremely intriguing to increase the border and also to work in tandem with right stuff that’s taking place in your home.”.

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