Home Security Greenwich

What began as an independent crowdfunding project which exceeded its goal by selling over $500,000 well worth of systems within a month  quickly came to be a challenger in home security.

Based in Chicago, Illinois,1 Scout was born out of a desire to produce a residence protection item that wasn’t outdated or expensive, a worthy cause without a doubt. With an expanding list of parts and accessories to match the center, Scout strengthens its defenses the extra you build it up.

Does more indicate far better? Extra elements definitely improve your residence’s safety, however they additionally raise prices. Some great information for your pocketbook, whether you need a sensing unit on every door and also window or you simply require the basic basics, Scout’s allure stems from its customization– just how much consumers are willing to invest on constructing it to fulfill their demands.

In our evaluation, we outlined our impressions and also searchings for of the Scout Alarm safety and security system carefully.

Scout Home Security Packages

Scout Residence Safety and security has 4 protection bundles for consumers to choose from. If the packages do not include what you require, or if you require additional things, Scout provides a fifth alternative to construct your own bundle.

“Scout Small Pack” Plan: This is the firm’s most budget-friendly system as well as consists of 8 items. It has the products required to begin your do it yourself safety system, consisting of movement and also gain access to sensors. The pack also includes two essential fobs so you can easily equip as well as deactivate the system. This pack is best-suited for those who desire fundamental safety and security protection or stay in a smaller sized residence.

“Scout Huge Pack” Bundle: If you require to protect a larger area in your house or your residence has numerous gain access to factors, the Scout Huge Pack provides a protection service that covers all your bases. Geared up with greater than two times the accessibility sensors of the Scout Small Pack, this bundle gives you comfort that all locations of your house will certainly stay secure.

“Scout Elements Pack” Plan: This package couples residence security with disaster prevention. The package features a smoke detector as well as water sensor to assist you catch expensive fires or flooding damages before it gets out of hand.

“Scout Architect Pack” Package: This is made to be Scout’s most thorough house safety offering. Combining all the tools included in the Scout Small Pack, the Architect Pack adds on additional protection actions like a clever lock as well as glass break sensing unit.

“Build Your System” Package: For customers that want a more customized alarm for their house, Scout supplies the capability to produce your very own system. Once you choose your Scout Hub, you can select as lots of tools as you want as well as build a system to fit your house safety needs. You can choose from the following 18 products when you build your very own system: Door panel, Access sensor, Activity sensing unit, Scout indoor camera, Scout video clip buzzer, Keypad, Smoke alarm, Water sensor, Glass break sensing unit, Door lock, Backyard indicator, Panic button, Push-button control, Alarm and Zigbee repeater, Home window sticker, Key fob, as well as a RFID sticker label.

Scout pricing

Scout Security - Scout Alarm Cellular

Even if you don’t opt in to specialist surveillance, you still have to pay a minimum of $10 monthly. So generally, you’re paying to use the app, which we assume is somewhat ridiculous. Many apps, safety or otherwise, have some kind of open door.


As with several DIY systems, there’s no contract with Scout. Fees are month to month.

You can choose to make a 12-month dedication in exchange for a 10% discount rate. Even after that, Scout will certainly offer you a prorated refund if you have to cancel. That’s a rather pleasant handle an industry understood for wringing high termination costs out of customers.


You install Scout yourself, so you do not have to pay a setup fee. And also if you intend to relocate, you can take every little thing down and re-install it on your own. It’s a pain for certain, but it’s totally free.

Is Scout right for you?

Scout is terrific for no-contract self-monitoring and easy DIY installation. We also such as that its specialist tracking prices less than the market average of $32 a month. Here are some great reasons to choose Scout over other security systems:

Cellular back-up: Scout’s mobile back-up is unique compared to other protection systems since it doesn’t call for a specialist surveillance strategy. This indicates you have a reliable method to access your system via the Scout application without delegating your safety and security to a monitoring. (There’s additionally a battery backup to keep your system competing up to 12 hours.).

Text as well as phone call alerts: While Scout sends out push notifications on a mobile phone, its text message and also telephone call notifies make it an exceptional option for individuals that don’t make use of smart devices. Text and also call signals likewise offer you a back-up in case you do not observe a push alert.

Basic arming as well as disarming: Scout counts exclusively on vital fobs, RFID chips, and also mobile access for equipping and also disarming, so there are no keypad gain access to codes to remember. (Scout also sells a keypad for individuals looking to give short-term access to visitors.).

Equipment: Scout styles attractive equipment that covers most security demands. The system works with numerous smart home platforms like Amazon Alexa, Google Aide †, Z-Wave, and Zigbee.

Expansion as well as transportability: This is a great system for individuals planning to move from a smaller home to a bigger one given that it’s simple to take with you and add on added sensors as required.

Scout Protection Customer Service.

Scout customer assistance is available through phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer support is offered from 9:00 AM to 6:00 PM CST, other than on significant holidays. Scout additionally offers separate 24/7 surveillance, which is always reliable each day of the year in any way times of the day.

Scout Safety doesn’t yet have a score with the Better Business Bureau, as the business is a more recent one. Scout consumer testimonials suggest the firm has been responsive and eager to work with customers experience periodic integrity problems with Scout parts.

We additionally discovered Scout Safety and security’s customer care to be valuable when we called the business to check various elements of its service. Our Safety and security Nerd tested each of the following procedures:.

Sales: We contacted customer care to inquire about purchasing a security system and located support team to be educated and also friendly but not aggressive.

Style: We used the Scout site to construct a customized protection plan.

Solution: We spoke to client support to see the length of time it took to obtain a representative on the phone and were supplied with fast solution to inquiries.

Scout Alarm System Frequently Asked Questions.

What does the Google and also Nest merging mean for Scout Alarm system?

If you have actually already combined your Nest as well as Google accounts, customer care says the Nest combinations will certainly not deal with your Scout system. We’ll keep you upgraded with activity in this specific space as we see it. Going through a facelift to rework their systems to fit the Works with Google Aide network (that will certainly replace Works with Nest).

Just How does Scout Alarm system secure my information?

Scout states all video clip footage is secured when sent to the cloud, and Roberts says all messaging is sent out with AES 128-Bit file encryption. “I would say that consumers can rest easy with Scout and also know there’s no ad platform, there’s no other product line that would certainly gain from the information of what’s taking place inside your house, as well as we’re really sensitive about that,” said Roberts. Yet because Scout is so quickly integrated with other gadgets, it’s still beneficial to read the personal privacy policy and conditions of various other third parties to recognize much better what rights each company needs to your details.

What’s on the horizon for Scout?

Roberts states Scout does not have a team of A.I. professionals to maximize a video as Nest does. This is one reason Scout partners with various other major players– nonetheless, more Scout-specific equipment, including video cameras, might be on the method.

Without being awfully particular regarding our roadmap and also what gadgets are appearing, we wish to expand the border.

“Clearly, you intend to shield what’s taking place within, but once someone’s inside, they’re currently in the residence. I assume that there are some outside cam items that are extremely intriguing to broaden the perimeter and also to operate in tandem with right stuff that’s taking place in your house.”.

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