Home Security Gateway

What began as an independent crowdfunding project which surpassed its goal by selling over $500,000 worth of systems within a month  quickly came to be a challenger in residence safety.

Based in Chicago, Illinois,1 Scout was substantiated of a desire to create a house security product that wasn’t obsoleted or pricey, a noble reason for certain. With an expanding listing of parts and also accessories to enhance the hub, Scout strengthens its defenses the more you develop it up.

Does extra mean better? Extra components absolutely boost your home’s security, however they likewise elevate expenses. But some great information for your pocketbook, whether you need a sensor on every windows and door or you simply need the basic fundamentals, Scout’s allure comes from its personalization how much customers are willing to spend on developing it to satisfy their demands.

In our testimonial, we lay out our impacts as well as findings of the Scout Alarm safety system in detail.

Scout House Security Packages

Scout House Security has 4 protection plans for consumers to choose from. If the packages don’t include what you require, or if you need extra things, Scout gives a 5th choice to construct your own bundle.

“Scout Small Pack” Bundle: This is the company’s most cost effective system and includes eight items. It consists of the products required to begin your do it yourself safety and security system, including activity and also access sensors. The pack also comes with 2 essential fobs so you can conveniently arm and also disarm the system. This pack is best-suited for those who desire basic safety and security protection or reside in a smaller home.

“Scout Huge Pack” Plan: If you need to secure a bigger area in your residence or your home has numerous access factors, the Scout Huge Pack supplies a security solution that covers all your bases. Geared up with greater than two times the gain access to sensors of the Scout Small Pack, this package gives you peace of mind that all areas of your residence will certainly remain safe.

“Scout Elements Pack” Plan: This package couples home safety with disaster prevention. The bundle includes a smoke detector as well as water sensing unit to help you capture costly fires or flooding damages before it gets out of hand.

“Scout Architect Pack” Package: This is created to be Scout’s a lot of extensive house safety offering. Coupling all the devices included in the Scout Small Pack, the Engineer Pack adds extra security measures like a smart lock as well as glass break sensing unit.

“Build Your System” Package: For customers who want an even more tailored alarm system for their home, Scout supplies the capacity to develop your very own system. Once you choose your Scout Center, you can choose as numerous tools as you desire as well as construct a system to fit your residence safety and security needs. You can select from the following 18 items when you build your own system: Door panel, Accessibility sensing unit, Movement sensing unit, Scout indoor cam, Scout video buzzer, Keypad, Smoke detector, Water sensing unit, Glass break sensing unit, Door lock, Lawn indication, Panic button, Remote control, Alarm and Zigbee repeater, Home window sticker, Key fob, as well as a RFID sticker label.

Scout pricing

Scout Security - Scout Alarm Cellular

Even if you don’t opt in to expert tracking, you still need to pay a minimum of $10 each month. So primarily, you’re paying to utilize the application, which we believe is somewhat foolish. A lot of apps, safety or otherwise, have some kind of open door.


Just like several do it yourself systems, there’s no agreement with Scout. Costs are month to month.

You can pick to make a 12-month dedication in exchange for a 10% discount rate. However also after that, Scout will certainly provide you a prorated refund if you have to terminate. That’s a rather sweet handle an industry recognized for wringing steep termination fees out of clients.


You install Scout yourself, so you do not have to pay a setup cost. As well as if you wish to move, you can take everything down and re-install it by yourself. It’s a pain for certain, yet it’s complimentary.

Is Scout right for you?

Scout is wonderful for no-contract self-monitoring and also very easy do it yourself installment. We also like that its specialist tracking costs less than the industry average of $32 a month. Here are some excellent reasons to select Scout over other safety and security systems:

Mobile back-up: Scout’s mobile back-up is one-of-a-kind compared to other security systems since it doesn’t need a specialist tracking strategy. This suggests you have a reputable means to access your system with the Scout application without delegating your security to a monitoring. (There’s likewise a battery back-up to maintain your system running for approximately 12 hours.).

Text and telephone call signals: While Scout sends press notices on a smartphone, its text message as well as telephone call notifies make it an excellent option for individuals that don’t utilize mobile phones. Text as well as call alerts likewise provide you a backup in case you don’t discover a press notice.

Basic arming and disarming: Scout counts entirely on vital fobs, RFID chips, and mobile gain access to for equipping and also disarming, so there are no keypad accessibility codes to bear in mind. (Scout also markets a keypad for individuals aiming to grant temporary access to visitors.).

Equipment: Scout layouts eye-catching equipment that covers most safety demands. The system is compatible with lots of smart residence systems like Amazon.com Alexa, Google Aide †, Z-Wave, as well as Zigbee.

Development and also mobility: This is an excellent system for people preparing to move from a smaller home to a larger one since it’s very easy to take with you and add on additional sensors as required.

Scout Safety Customer Service.

Scout customer support is readily available via phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer care is offered from 9:00 AM to 6:00 PM CST, other than on major holidays. Scout additionally supplies separate 24/7 monitoring, which is always effective each day of the year at all times of the day.

Scout Security does not yet have a rating with the Better Business Bureau, as the company is a newer one. Scout client testimonials indicate the business has actually been responsive as well as willing to function with clients experience periodic integrity issues with Scout parts.

We also discovered Scout Safety’s customer support to be practical when we contacted the company to check different facets of its service. Our Security Geek examined each of the complying with procedures:.

Sales: We called customer care to inquire about acquiring a security system as well as found assistance team to be educated and also friendly however not aggressive.

Style: We made use of the Scout site to build a personalized safety and security package.

Solution: We spoke to client support to see how long it required to get an agent on the phone and also were supplied with fast answers to inquiries.

Scout Alarm System FAQs.

What does the Google as well as Nest merger mean for Scout Alarm system?

If you’ve already combined your Nest as well as Google accounts, customer service says the Nest combinations will certainly not deal with your Scout system. We’ll keep you upgraded with activity in this particular room as we see it. Going through a facelift to rework their systems to fit the Works with Google Assistant network (that will replace Works with Nest).

Just How does Scout Alarm protect my information?

Scout claims all video footage is secured when sent to the cloud, and Roberts says all messaging is sent with AES 128-Bit encryption. “I would claim that consumers can rest easy with Scout as well as know there’s no advertisement platform, there’s no other product that would certainly gain from the information of what’s going on inside your house, and also we’re very delicate concerning that,” stated Roberts. Due to the fact that Scout is so easily incorporated with various other tools, it’s still helpful to read the privacy policy as well as terms and also conditions of various other third celebrations to recognize far better what rights each firm has to your details.

What’s on the horizon for Scout?

Roberts claims Scout doesn’t have a group of A.I. professionals to optimize a video clip as Nest does. This is one reason that Scout partners with other significant gamers– nonetheless, even more Scout-specific tools, consisting of cameras, might get on the method.

Without being terribly details concerning our roadmap and what tools are coming out, we want to increase the boundary.

“Certainly, you want to protect what’s taking place inside, once somebody’s inside, they’re currently in the residence. I assume that there are some outdoor cam items that are really interesting to increase the border and to operate in tandem with the stuff that’s going on in your house.”.

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