Home Security Consumer Reviews

What started as an independent crowdfunding project which exceeded its objective by marketing over $500,000 worth of systems within a month  quickly came to be a challenger in residence safety.

Based in Chicago, Illinois,1 Scout was born out of a desire to create a home protection item that had not been obsoleted or costly, a worthy cause without a doubt. With an expanding list of parts as well as accessories to complement the hub, Scout strengthens its defenses the extra you develop it up.

However does a lot more imply far better? Extra parts certainly improve your home’s security, however they likewise increase expenses. Some good news for your budget, whether you need a sensor on every door as well as window or you just require the basic essentials, Scout’s charm stems from its modification– how much consumers are ready to invest on constructing it to meet their demands.

In our evaluation, we outlined our impacts and also searchings for of the Scout Alarm safety and security system in detail.

Scout House Safety And Security Plans

Scout Home Security has 4 protection plans for consumers to choose from. If the packages don’t have what you need, or if you need additional items, Scout gives a 5th choice to develop your very own package.

“Scout Small Pack” Package: This is the company’s most inexpensive system and consists of 8 things. It contains the things required to start your DIY safety system, including motion and accessibility sensing units. The pack also includes 2 key fobs so you can conveniently equip and disarm the system. This pack is best-suited for those that desire basic protection coverage or stay in a smaller home.

“Scout Huge Pack” Package: If you require to protect a bigger area in your house or your house has several access factors, the Scout Huge Pack offers a protection service that covers all your bases. Geared up with more than two times the access sensors of the Scout Small Pack, this bundle provides you peace of mind that all locations of your residence will certainly continue to be safe.

“Scout Aspects Pack” Plan: This plan couples house protection with disaster avoidance. The bundle features a smoke detector and water sensor to help you catch expensive fires or flood damages prior to it gets out of hand.

“Scout Engineer Pack” Bundle: This is designed to be Scout’s a lot of detailed home protection offering. Combining all the gadgets included in the Scout Small Pack, the Engineer Pack adds additional protection actions like a clever lock and glass break sensor.

“Build Your System” Bundle: For customers who desire a more tailored alarm system for their house, Scout provides the ability to create your own system. Once you pick your Scout Center, you can select as numerous tools as you desire as well as develop a system to fit your home safety requirements. You can pick from the complying with 18 products when you construct your own system: Door panel, Gain access to sensor, Motion sensing unit, Scout interior electronic camera, Scout video clip doorbell, Keypad, Smoke detector, Water sensor, Glass break sensing unit, Door lock, Yard indication, Panic button, Remote, Alarm and also Zigbee repeater, Home window sticker, Secret fob, as well as a RFID sticker label.

Scout pricing

Scout Security - Scout Alarm Cameras

Even if you do not decide in to specialist monitoring, you still have to pay a minimum of $10 each month. Basically, you’re paying to use the app, which we think is rather silly. A lot of applications, protection or otherwise, have some type of open door.


Just like many DIY systems, there’s no agreement with Scout. Fees are month to month.

You can choose to make a 12-month commitment in exchange for a 10% discount rate. Even after that, Scout will provide you a prorated reimbursement if you have to cancel. That’s a rather wonderful deal in a sector known for wringing high termination costs out of consumers.


You set up Scout yourself, so you do not have to pay an installment fee. As well as if you intend to move, you can take every little thing down as well as reinstall it on your own. It’s a discomfort without a doubt, but it’s totally free.

Is Scout right for you?

Scout is great for no-contract self-monitoring and also easy DIY installment. We likewise like that its expert monitoring expenses less than the sector average of $32 a month. Here are some excellent factors to choose Scout over various other security systems:

Cellular back-up: Scout’s mobile back-up is special contrasted to various other safety systems due to the fact that it doesn’t call for a professional tracking strategy. This indicates you have a dependable way to access your system via the Scout application without delegating your security to a monitoring facility. (There’s also a battery backup to maintain your system competing as much as 12 hours.).

Text and also call signals: While Scout sends out press notifications on a smartphone, its text and phone call alerts make it an excellent choice for individuals that do not utilize smartphones. Text and also call notifies also offer you a backup in case you don’t discover a press notice.

Basic arming and deactivating: Scout depends entirely on key fobs, RFID chips, and mobile access for arming as well as disarming, so there are no keypad gain access to codes to keep in mind. (Scout also offers a keypad for people aiming to provide temporary accessibility to visitors.).

Devices: Scout styles attractive tools that covers most safety requirements. The system is compatible with numerous smart home platforms like Amazon Alexa, Google Assistant †, Z-Wave, as well as Zigbee.

Expansion and transportability: This is a terrific system for individuals planning to relocate from a smaller sized house to a bigger one considering that it’s very easy to take with you as well as add additional sensing units as needed.

Scout Security Client Service.

Scout client support is readily available via phone at 844-287-2688 or can be reached at support@scoutalarm.com. Client service is offered from 9:00 AM to 6:00 PM CST, except on major vacations. Scout additionally offers separate 24/7 tracking, which is constantly efficient everyday of the year whatsoever times of the day.

Scout Safety doesn’t yet have a score with the Bbb, as the company is a newer one. Scout client testimonials suggest the company has been responsive and prepared to function with clients experience occasional dependability issues with Scout parts.

We additionally located Scout Safety’s customer service to be helpful when we contacted the firm to examine numerous facets of its service. Our Protection Geek evaluated each of the adhering to processes:.

Sales: We called customer service to inquire about acquiring a safety and security system and discovered support staff to be experienced and also pleasant yet not aggressive.

Design: We utilized the Scout website to develop a personalized safety plan.

Solution: We got in touch with client support to see for how long it required to obtain an agent on the phone as well as were offered with quick answers to questions.

Scout Alarm FAQs.

What does the Google and Nest merger imply for Scout Alarm system?

If you have actually currently combined your Nest as well as Google accounts, customer service claims the Nest assimilations will not work with your Scout system. We’ll maintain you upgraded with activity in this specific space as we see it. Undertaking a renovation to rework their systems to fit the Works with Google Assistant network (that will certainly replace Works with Nest).

Exactly How does Scout Alarm safeguard my information?

Scout states all video clip footage is encrypted when sent to the cloud, and Roberts claims all messaging is sent with AES 128-Bit security. “I would certainly say that clients can rest easy with Scout and also recognize there’s no advertisement platform, there’s nothing else line of product that would certainly gain from the data of what’s going on inside your house, and also we’re extremely sensitive about that,” said Roberts. Yet because Scout is so easily incorporated with various other tools, it’s still beneficial to read the privacy policy and conditions of various other third parties to comprehend better what rights each company needs to your details.

What’s on the horizon for Scout?

Roberts states Scout does not have a team of A.I. specialists to optimize a video clip as Nest does. This is one reason that Scout companions with various other significant players– however, more Scout-specific devices, consisting of video cameras, might get on the means.

Without being awfully specific regarding our roadmap and also what devices are coming out, we intend to broaden the perimeter.

“Obviously, you intend to protect what’s going on within, once a person’s within, they’re currently in the house. I assume that there are some outside camera products that are really fascinating to expand the perimeter and also to operate in tandem with right stuff that’s taking place in your home.”.

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