Home Security Comparison Consumer Reports

What began as an independent crowdfunding campaign which surpassed its objective by selling over $500,000 worth of systems within a month  soon became a challenger in house safety.

Based in Chicago, Illinois,1 Scout was substantiated of a wish to produce a residence safety and security item that had not been outdated or expensive, an honorable cause without a doubt. With a growing listing of components and also accessories to enhance the center, Scout strengthens its defenses the much more you build it up.

However does more mean better? Additional elements certainly improve your home’s protection, however they additionally raise costs. However some excellent information for your wallet, whether you call for a sensing unit on every windows and door or you simply require the fundamental essentials, Scout’s charm originates from its modification how much clients want to spend on constructing it to satisfy their requirements.

In our testimonial, we set out our impressions as well as findings of the Scout Alarm security system in detail.

Scout House Security Bundles

Scout House Safety and security has four safety and security plans for consumers to choose from. If the packages do not have what you need, or if you need additional items, Scout offers a 5th option to construct your very own bundle.

“Scout Small Pack” Bundle: This is the firm’s most economical system and consists of eight products. It contains the products needed to start your DIY safety system, including motion and gain access to sensing units. The pack also comes with two essential fobs so you can easily equip as well as disarm the system. This pack is best-suited for those who want fundamental protection insurance coverage or reside in a smaller sized home.

“Scout Large Pack” Bundle: If you need to safeguard a bigger location in your house or your home has numerous accessibility points, the Scout Huge Pack provides a safety and security solution that covers all your bases. Geared up with more than two times the gain access to sensing units of the Scout Small Pack, this package offers you comfort that all areas of your residence will certainly remain protected.

“Scout Components Pack” Package: This package pairs residence protection with disaster prevention. The package comes with a smoke detector as well as water sensing unit to help you capture expensive fires or flooding damages prior to it leaves hand.

“Scout Designer Pack” Bundle: This is designed to be Scout’s most extensive home safety and security offering. Coupling all the tools included in the Scout Small Pack, the Architect Pack adds on extra safety and security measures like a clever lock as well as glass break sensor.

“Build Your System” Bundle: For clients that want an even more tailored alarm for their house, Scout provides the ability to develop your very own system. Once you select your Scout Hub, you can pick as many gadgets as you desire and also construct a system to fit your house security needs. You can choose from the following 18 items when you develop your own system: Door panel, Access sensing unit, Movement sensing unit, Scout interior camera, Scout video buzzer, Keypad, Smoke alarm, Water sensor, Glass break sensing unit, Door lock, Lawn indication, Panic button, Push-button control, Alarm and also Zigbee repeater, Home window sticker, Secret fob, and a RFID sticker label.

Scout pricing

Scout Security - Scout Alarm Cellular

Even if you don’t choose in to professional tracking, you still need to pay a minimum of $10 every month. Primarily, you’re paying to use the app, which we assume is somewhat foolish. Many apps, safety and security or otherwise, have some type of open door.


Similar to several DIY systems, there’s no agreement with Scout. Charges are month to month.

You can pick to make a 12-month commitment for a 10% price cut. Yet even then, Scout will give you a prorated refund if you have to cancel. That’s a quite pleasant handle a sector recognized for wringing steep cancellation fees out of customers.


You set up Scout on your own, so you do not have to pay a setup charge. And if you want to relocate, you can take whatever down and reinstall it by yourself. It’s a discomfort for sure, however it’s totally free.

Is Scout right for you?

Scout is fantastic for no-contract self-monitoring and very easy do it yourself installation. We likewise such as that its expert monitoring costs less than the industry average of $32 a month. Below are some good factors to choose Scout over other safety and security systems:

Mobile backup: Scout’s cellular backup is special compared to other safety systems since it does not need an expert monitoring plan. This means you have a reliable means to access your system through the Scout app without delegating your security to a tracking facility. (There’s additionally a battery backup to keep your system competing up to 12 hrs.).

Text and also call signals: While Scout sends out push alerts on a smart device, its text message and telephone call alerts make it an excellent choice for people that do not use mobile phones. Text and also call signals also provide you a backup in case you do not notice a push alert.

Basic arming and disarming: Scout counts only on essential fobs, RFID chips, and mobile access for equipping and disarming, so there are no keypad access codes to remember. (Scout also sells a keypad for people looking to provide short-term access to guests.).

Tools: Scout layouts appealing devices that covers most protection demands. The system works with many clever house platforms like Amazon.com Alexa, Google Assistant †, Z-Wave, and also Zigbee.

Development as well as portability: This is an excellent system for individuals intending to move from a smaller house to a bigger one since it’s easy to take with you and also add on additional sensors as required.

Scout Safety Customer Care.

Scout consumer support is readily available using phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Customer service is readily available from 9:00 AM to 6:00 PM CST, except on significant vacations. Scout additionally offers separate 24/7 monitoring, which is always efficient daily of the year whatsoever times of the day.

Scout Safety and security doesn’t yet have a ranking with the Better Business Bureau, as the business is a more recent one. Scout consumer reviews suggest the company has actually been responsive and ready to function with clients experience periodic dependability issues with Scout components.

We likewise found Scout Protection’s customer support to be helpful when we contacted the company to examine various elements of its solution. Our Security Geek evaluated each of the following procedures:.

Sales: We called customer support to inquire about acquiring a safety system as well as found assistance team to be experienced and friendly but not aggressive.

Layout: We used the Scout web site to develop a personalized security bundle.

Solution: We spoke to customer support to see the length of time it took to get a representative on the phone and were offered with quick answers to questions.

Scout Alarm FAQs.

What does the Google and Nest merger mean for Scout Alarm system?

If you’ve currently merged your Nest as well as Google accounts, customer service says the Nest assimilations will certainly not work with your Scout system. We’ll maintain you updated with motion in this specific space as we see it. Undertaking a renovation to revamp their systems to fit the Works with Google Aide network (that will certainly replace Functions with Nest).

Exactly How does Scout Alarm system shield my data?

Scout claims all video footage is encrypted when sent out to the cloud, and also Roberts claims all messaging is sent with AES 128-Bit file encryption. “I would certainly claim that consumers can relax easy with Scout and also understand there’s no ad system, there’s nothing else line of product that would benefit from the information of what’s going on inside your house, as well as we’re extremely sensitive regarding that,” said Roberts. Due to the fact that Scout is so quickly incorporated with other devices, it’s still beneficial to check out the privacy policy and also terms and also problems of various other 3rd celebrations to recognize better what civil liberties each firm has to your details.

What’s on the horizon for Scout?

Roberts claims Scout doesn’t have a group of A.I. professionals to optimize a video clip as Nest does. This is one reason why Scout partners with other significant gamers– however, more Scout-specific tools, consisting of cameras, might get on the method.

Without being awfully specific regarding our roadmap and what gadgets are coming out, we wish to increase the border.

“Certainly, you want to shield what’s going on inside, once someone’s inside, they’re currently in the home. I think that there are some exterior video camera products that are really fascinating to increase the border and to work in tandem with right stuff that’s taking place in your home.”.

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