Home Security Company Reviews

What started as an independent crowdfunding project which exceeded its objective by offering over $500,000 well worth of systems within a month  quickly ended up being a competitor in home safety.

Based in Chicago, Illinois,1 Scout was born out of a wish to create a home safety and security item that had not been dated or expensive, a worthy cause for certain. With an expanding checklist of elements and accessories to enhance the center, Scout fortifies its defenses the extra you develop it up.

Does extra imply much better? Added parts absolutely boost your house’s safety, but they additionally raise costs. Some good information for your purse, whether you call for a sensor on every door and also window or you simply need the fundamental fundamentals, Scout’s charm stems from its personalization– how much customers are prepared to invest on developing it to satisfy their demands.

In our testimonial, we set out our perceptions and searchings for of the Scout Alarm system protection system thoroughly.

Scout Residence Protection Bundles

Scout Residence Safety and security has four protection plans for customers to choose from. If the plans don’t include what you need, or if you require additional items, Scout gives a fifth alternative to develop your own bundle.

“Scout Small Pack” Package: This is the firm’s most economical system and consists of 8 items. It contains the items needed to begin your DIY security system, including motion and accessibility sensing units. The pack likewise includes two essential fobs so you can quickly arm and deactivate the system. This pack is best-suited for those that want standard protection coverage or stay in a smaller home.

“Scout Big Pack” Bundle: If you require to safeguard a bigger area in your house or your house has multiple gain access to points, the Scout Big Pack supplies a safety and security solution that covers all your bases. Geared up with greater than twice the access sensing units of the Scout Small Pack, this bundle gives you satisfaction that all areas of your house will certainly continue to be safe.

“Scout Aspects Pack” Package: This bundle couples house safety with disaster avoidance. The bundle includes a smoke alarm and water sensor to assist you catch costly fires or flood damages before it gets out of hand.

“Scout Architect Pack” Package: This is developed to be Scout’s a lot of comprehensive residence safety offering. Combining all the tools consisted of in the Scout Small Pack, the Architect Pack adds on extra protection actions like a clever lock and glass break sensor.

“Build Your System” Plan: For clients who want an even more personalized alarm system for their residence, Scout uses the ability to develop your own system. As soon as you pick your Scout Hub, you can pick as many tools as you want and also build a system to fit your house protection demands. You can pick from the complying with 18 products when you build your own system: Door panel, Accessibility sensing unit, Activity sensor, Scout interior video camera, Scout video doorbell, Keypad, Smoke detector, Water sensor, Glass break sensor, Door lock, Backyard sign, Panic button, Remote control, Siren as well as Zigbee repeater, Home window sticker, Trick fob, and also a RFID sticker.

Scout pricing

Scout Security - Ring Alarm Vs Scout

Even if you don’t decide in to specialist monitoring, you still have to pay a minimum of $10 every month. Essentially, you’re paying to make use of the app, which we think is somewhat silly. Most apps, security or otherwise, have some type of free access.


Similar to numerous do it yourself systems, there’s no contract with Scout. Costs are month to month.

You can choose to make a 12-month dedication in exchange for a 10% price cut. But even then, Scout will offer you a prorated refund if you have to cancel. That’s a quite pleasant handle an industry understood for wringing high cancellation fees out of clients.


You install Scout yourself, so you don’t have to pay an installment charge. And also if you wish to move, you can take whatever down as well as reinstall it on your own. It’s a discomfort for sure, but it’s free.

Is Scout right for you?

Scout is fantastic for no-contract self-monitoring and also very easy do it yourself installment. We also such as that its expert monitoring costs less than the sector average of $32 a month. Below are some excellent factors to pick Scout over other protection systems:

Mobile back-up: Scout’s mobile back-up is one-of-a-kind contrasted to other safety and security systems since it doesn’t need an expert monitoring strategy. This implies you have a trusted way to access your system through the Scout app without entrusting your protection to a tracking center. (There’s also a battery back-up to keep your system competing up to 12 hours.).

Text and also phone call alerts: While Scout sends out push alerts on a smartphone, its text message and also telephone call alerts make it an excellent option for people that don’t make use of smart devices. Text as well as call signals also offer you a back-up in case you do not discover a push notice.

Straightforward arming and deactivating: Scout depends entirely on vital fobs, RFID chips, as well as mobile access for arming and deactivating, so there are no keypad access codes to remember. (Scout additionally markets a keypad for individuals looking to grant temporary accessibility to visitors.).

Tools: Scout designs eye-catching equipment that covers most security demands. The system is compatible with numerous smart house systems like Amazon Alexa, Google Assistant †, Z-Wave, and Zigbee.

Development and transportability: This is a wonderful system for people intending to relocate from a smaller house to a bigger one given that it’s very easy to take with you and add on extra sensing units as required.

Scout Safety Customer Service.

Scout customer support is offered using phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer service is available from 9:00 AM to 6:00 PM CST, other than on significant vacations. Scout also gives separate 24/7 surveillance, which is constantly effective every day of the year in any way times of the day.

Scout Security does not yet have a ranking with the Bbb, as the business is a more recent one. Nevertheless, Scout client reviews indicate the business has been responsive and also going to deal with clients experience periodic integrity issues with Scout components.

We additionally discovered Scout Safety and security’s client service to be helpful when we spoke to the company to evaluate various facets of its solution. Our Safety Geek checked each of the complying with processes:.

Sales: We called client service to ask about acquiring a safety system and located support team to be educated and also pleasant however not pushy.

Layout: We utilized the Scout website to build a tailored safety and security plan.

Solution: We spoke to client support to see for how long it required to get a representative on the phone as well as were provided with quick response to concerns.

Scout Alarm Frequently Asked Questions.

What does the Google as well as Nest merging indicate for Scout Alarm system?

If you’ve currently combined your Nest and also Google accounts, customer support says the Nest assimilations will certainly not collaborate with your Scout system. We’ll maintain you updated with movement in this particular area as we see it. Going through a renovation to rework their systems to fit the Works with Google Assistant network (that will certainly change Works with Nest).

Just How does Scout Alarm system secure my information?

Scout claims all video clip footage is secured when sent to the cloud, and also Roberts states all messaging is sent with AES 128-Bit file encryption. “I would say that clients can rest easy with Scout and also understand there’s no ad platform, there’s nothing else product line that would gain from the data of what’s going on inside your home, and we’re very delicate concerning that,” said Roberts. Because Scout is so conveniently integrated with other gadgets, it’s still advantageous to review the privacy plan as well as terms and problems of other 3rd parties to recognize far better what legal rights each business has to your details.

What’s on the horizon for Scout?

Roberts states Scout doesn’t have a group of A.I. specialists to maximize a video as Nest does. This is one reason that Scout partners with other major players– nevertheless, more Scout-specific tools, consisting of cameras, might get on the way.

Without being extremely specific regarding our roadmap and also what tools are coming out, we intend to broaden the boundary.

“Obviously, you want to protect what’s taking place inside, but once a person’s within, they’re currently in the residence. I believe that there are some outside video camera items that are very interesting to broaden the perimeter and also to work in tandem with the stuff that’s taking place in the house.”.

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