Home Security Company Comparison

What began as an independent crowdfunding campaign which surpassed its objective by offering over $500,000 worth of systems within a month  quickly became a challenger in residence protection.

Based in Chicago, Illinois,1 Scout was born out of a need to produce a residence security item that wasn’t dated or costly, an honorable cause for certain. With a growing list of parts as well as accessories to enhance the center, Scout strengthens its defenses the much more you build it up.

But does a lot more indicate better? Extra components absolutely enhance your home’s security, however they additionally raise prices. Some good news for your pocketbook, whether you call for a sensing unit on every door as well as home window or you simply need the basic fundamentals, Scout’s charm stems from its customization– how much customers are prepared to invest on developing it to meet their demands.

In our review, we outlined our impressions and searchings for of the Scout Alarm system safety and security system carefully.

Scout Residence Protection Packages

Scout Residence Safety and security has four security plans for clients to select from. If the bundles do not contain what you need, or if you need added items, Scout provides a 5th option to build your own package.

“Scout Small Pack” Package: This is the company’s most budget-friendly system and also consists of eight items. It consists of the items needed to begin your DIY security system, consisting of activity and access sensing units. The pack additionally features two key fobs so you can quickly equip as well as disarm the system. This pack is best-suited for those that desire fundamental safety insurance coverage or stay in a smaller home.

“Scout Large Pack” Plan: If you require to protect a bigger location in your home or your house has multiple accessibility points, the Scout Big Pack provides a protection remedy that covers all your bases. Outfitted with more than twice the access sensing units of the Scout Small Pack, this bundle offers you peace of mind that all areas of your residence will continue to be safe.

“Scout Elements Pack” Package: This bundle pairs home protection with catastrophe prevention. The package comes with a smoke alarm and also water sensor to assist you capture expensive fires or flood damages prior to it leaves hand.

“Scout Designer Pack” Package: This is designed to be Scout’s the majority of thorough house security offering. Coupling all the devices consisted of in the Scout Small Pack, the Architect Pack adds on extra protection measures like a clever lock as well as glass break sensor.

“Build Your System” Bundle: For clients that desire an even more personalized security system for their home, Scout uses the ability to produce your very own system. Once you choose your Scout Hub, you can pick as many gadgets as you want and build a system to fit your home safety and security demands. You can choose from the following 18 things when you develop your own system: Door panel, Gain access to sensor, Motion sensor, Scout interior electronic camera, Scout video clip buzzer, Keypad, Smoke detector, Water sensor, Glass break sensor, Door lock, Lawn indication, Panic button, Remote control, Siren and also Zigbee repeater, Window sticker, Secret fob, and also a RFID sticker label.

Scout pricing

Scout Security - Scout Alarm Cameras

Even if you do not choose in to professional monitoring, you still have to pay a minimum of $10 every month. So basically, you’re paying to utilize the application, which we assume is rather silly. The majority of applications, protection or otherwise, have some type of free access.


Similar to lots of DIY systems, there’s no agreement with Scout. Costs are month to month.

You can select to make a 12-month dedication in exchange for a 10% discount rate. But even then, Scout will offer you a prorated reimbursement if you need to cancel. That’s a rather sweet deal in an industry recognized for wringing steep termination costs out of customers.


You install Scout yourself, so you don’t have to pay an installation cost. As well as if you intend to move, you can take everything down and re-install it on your own. It’s a discomfort for certain, yet it’s complimentary.

Is Scout right for you?

Scout is excellent for no-contract self-monitoring and also simple do it yourself setup. We likewise like that its expert surveillance expenses less than the industry standard of $32 a month. Below are some great reasons to choose Scout over various other security systems:

Mobile back-up: Scout’s mobile back-up is special contrasted to various other protection systems since it doesn’t require an expert monitoring plan. This implies you have a trusted method to access your system with the Scout app without entrusting your protection to a tracking. (There’s likewise a battery back-up to keep your system running for up to 12 hours.).

Text and also telephone call informs: While Scout sends press alerts on a smart device, its sms message as well as telephone call notifies make it an exceptional option for people that don’t make use of mobile phones. Text and also call signals additionally offer you a backup in case you don’t see a push alert.

Basic arming and also disarming: Scout depends entirely on essential fobs, RFID chips, and also mobile access for equipping and disarming, so there are no keypad access codes to keep in mind. (Scout additionally offers a keypad for individuals looking to provide momentary accessibility to visitors.).

Equipment: Scout designs eye-catching equipment that covers most safety demands. The system works with numerous wise house platforms like Amazon.com Alexa, Google Aide †, Z-Wave, and also Zigbee.

Development as well as portability: This is a great system for people intending to move from a smaller sized home to a bigger one given that it’s simple to take with you and add on additional sensing units as needed.

Scout Safety Customer Support.

Scout customer assistance is offered through phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Customer care is available from 9:00 AM to 6:00 PM CST, other than on major vacations. Scout additionally supplies different 24/7 surveillance, which is constantly effective every day of the year whatsoever times of the day.

Scout Protection does not yet have a ranking with the Bbb, as the business is a newer one. However, Scout consumer reviews suggest the company has been receptive and also ready to deal with clients experience periodic dependability issues with Scout parts.

We likewise discovered Scout Protection’s client service to be handy when we called the business to examine different facets of its service. Our Protection Geek examined each of the following procedures:.

Sales: We contacted customer service to inquire about buying a safety and security system and located assistance staff to be educated as well as friendly however not pushy.

Layout: We made use of the Scout web site to develop a personalized security bundle.

Service: We got in touch with client support to see how long it required to obtain a rep on the phone and also were provided with quick answers to questions.

Scout Alarm System FAQs.

What does the Google as well as Nest merger imply for Scout Alarm system?

If you’ve currently merged your Nest and Google accounts, customer support claims the Nest assimilations will not work with your Scout system. We’ll maintain you updated with movement in this certain room as we see it. Undertaking a facelift to revamp their systems to fit the Works with Google Aide network (that will change Functions with Nest).

How does Scout Alarm protect my data?

Scout states all video footage is encrypted when sent to the cloud, as well as Roberts says all messaging is sent with AES 128-Bit encryption. “I would certainly say that clients can rest easy with Scout and understand there’s no advertisement platform, there’s nothing else product line that would benefit from the data of what’s going on inside your home, as well as we’re very delicate concerning that,” stated Roberts. Because Scout is so quickly integrated with other gadgets, it’s still beneficial to read the privacy policy and terms and also problems of various other third celebrations to comprehend much better what legal rights each business has to your details.

What’s on the horizon for Scout?

Roberts states Scout doesn’t have a team of A.I. specialists to maximize a video clip as Nest does. This is one reason that Scout partners with various other major gamers– nevertheless, even more Scout-specific devices, including cams, may get on the method.

Without being extremely certain about our roadmap and also what devices are appearing, we want to broaden the boundary.

“Certainly, you want to secure what’s taking place within, but once a person’s inside, they’re already in the residence. I believe that there are some exterior camera products that are very interesting to expand the perimeter and also to operate in tandem with right stuff that’s going on in the house.”.

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