Home Security Companies Austin

What started as an independent crowdfunding project which exceeded its objective by offering over $500,000 well worth of systems within a month  quickly became a competitor in home protection.

Based in Chicago, Illinois,1 Scout was born out of a wish to produce a home safety and security product that had not been obsoleted or expensive, a worthy cause for sure. With a growing list of components and accessories to match the hub, Scout strengthens its defenses the much more you construct it up.

Yet does a lot more suggest far better? Extra parts definitely boost your home’s protection, however they additionally elevate expenses. But some excellent news for your pocketbook, whether you need a sensing unit on every door and window or you simply require the fundamental essentials, Scout’s allure comes from its customization just how much clients agree to spend on constructing it to meet their requirements.

In our evaluation, we outlined our perceptions as well as searchings for of the Scout Alarm system safety and security system in detail.

Scout Residence Safety Packages

Scout House Safety has four safety and security packages for clients to choose from. If the packages don’t contain what you require, or if you require additional products, Scout offers a 5th alternative to build your own bundle.

“Scout Small Pack” Bundle: This is the company’s most affordable system as well as includes 8 products. It consists of the things needed to begin your do it yourself security system, consisting of motion and also access sensors. The pack additionally comes with 2 essential fobs so you can easily equip and also deactivate the system. This pack is best-suited for those that want basic security protection or live in a smaller house.

“Scout Large Pack” Bundle: If you require to secure a larger location in your home or your residence has numerous access factors, the Scout Large Pack uses a security service that covers all your bases. Geared up with greater than twice the accessibility sensing units of the Scout Small Pack, this package gives you comfort that all areas of your home will certainly stay protected.

“Scout Elements Pack” Package: This plan couples residence protection with catastrophe avoidance. The plan includes a smoke alarm and also water sensor to aid you capture costly fires or flooding damage before it leaves hand.

“Scout Architect Pack” Package: This is designed to be Scout’s a lot of comprehensive home safety offering. Coupling all the gadgets consisted of in the Scout Small Pack, the Designer Pack adds on additional safety and security measures like a wise lock and glass break sensor.

“Build Your System” Package: For clients who desire a more tailored security system for their house, Scout uses the capacity to produce your very own system. As soon as you choose your Scout Center, you can choose as several devices as you want and also develop a system to fit your residence protection demands. You can pick from the following 18 things when you build your own system: Door panel, Accessibility sensor, Movement sensing unit, Scout indoor cam, Scout video doorbell, Keypad, Smoke detector, Water sensing unit, Glass break sensor, Door lock, Backyard sign, Panic button, Push-button control, Siren and also Zigbee repeater, Home window sticker, Trick fob, as well as a RFID sticker label.

Scout pricing

Scout Security - Scout Alarm Cellular

Even if you do not choose in to expert surveillance, you still need to pay a minimum of $10 each month. So generally, you’re paying to make use of the application, which we think is rather foolish. Many apps, protection or otherwise, have some kind of free access.


Just like numerous DIY systems, there’s no agreement with Scout. Costs are month to month.

You can select to make a 12-month commitment for a 10% discount rate. Also then, Scout will certainly provide you a prorated refund if you have to cancel. That’s a quite wonderful sell a sector known for wringing steep cancellation charges out of customers.


You set up Scout on your own, so you do not need to pay a setup cost. As well as if you intend to move, you can take everything down as well as re-install it by yourself. It’s a pain for sure, yet it’s free.

Is Scout right for you?

Scout is wonderful for no-contract self-monitoring and easy do it yourself setup. We also such as that its professional tracking costs less than the industry standard of $32 a month. Right here are some great reasons to select Scout over various other safety and security systems:

Mobile backup: Scout’s cellular back-up is distinct contrasted to various other security systems due to the fact that it does not call for an expert surveillance strategy. This implies you have a trusted means to access your system via the Scout application without entrusting your security to a tracking facility. (There’s also a battery back-up to keep your system running for up to 12 hrs.).

Text as well as call notifies: While Scout sends push alerts on a smartphone, its sms message as well as call alerts make it an excellent option for people that don’t utilize mobile phones. Text and also call signals also provide you a back-up in case you do not observe a push notice.

Easy equipping and also disarming: Scout counts entirely on essential fobs, RFID chips, and mobile gain access to for arming as well as disarming, so there are no keypad access codes to keep in mind. (Scout additionally offers a keypad for folks aiming to approve short-lived accessibility to guests.).

Devices: Scout designs eye-catching devices that covers most security demands. The system is compatible with numerous clever home platforms like Amazon Alexa, Google Aide †, Z-Wave, and also Zigbee.

Growth and also portability: This is a fantastic system for people intending to relocate from a smaller home to a bigger one since it’s simple to take with you and also add on added sensing units as required.

Scout Safety Customer Care.

Scout client assistance is readily available through phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer care is offered from 9:00 AM to 6:00 PM CST, except on significant vacations. Scout likewise gives different 24/7 tracking, which is constantly effective everyday of the year at all times of the day.

Scout Protection doesn’t yet have a rating with the Better Business Bureau, as the business is a more recent one. Scout customer testimonials indicate the business has been receptive and also willing to work with clients experience occasional reliability problems with Scout components.

We also discovered Scout Protection’s customer support to be helpful when we spoke to the firm to check various facets of its solution. Our Safety Nerd tested each of the adhering to procedures:.

Sales: We contacted customer care to inquire about acquiring a safety and security system and also located assistance personnel to be knowledgeable and also pleasant however not aggressive.

Design: We utilized the Scout website to develop a personalized security bundle.

Service: We called consumer assistance to see for how long it required to get an agent on the phone and also were supplied with quick response to inquiries.

Scout Alarm Frequently Asked Questions.

What does the Google as well as Nest merger indicate for Scout Alarm?

If you have actually currently combined your Nest and also Google accounts, customer service states the Nest combinations will not collaborate with your Scout system. We’ll maintain you upgraded with movement in this particular space as we see it. Going through a facelift to rework their systems to fit the Works with Google Aide network (that will certainly change Functions with Nest).

Exactly How does Scout Alarm safeguard my data?

Scout states all video footage is secured when sent to the cloud, and also Roberts says all messaging is sent with AES 128-Bit security. “I would claim that clients can rest easy with Scout and also understand there’s no ad platform, there’s nothing else line of product that would take advantage of the data of what’s taking place inside your home, and we’re extremely sensitive regarding that,” claimed Roberts. However since Scout is so quickly integrated with other gadgets, it’s still beneficial to read the privacy policy and conditions of various other 3rd parties to comprehend far better what legal rights each company needs to your details.

What’s on the horizon for Scout?

Roberts states Scout does not have a group of A.I. professionals to optimize a video clip as Nest does. This is one reason that Scout partners with various other major gamers– nonetheless, more Scout-specific tools, consisting of cams, may get on the way.

Without being horribly certain regarding our roadmap and also what devices are coming out, we want to expand the border.

“Undoubtedly, you intend to secure what’s going on inside, once someone’s within, they’re already in the residence. I believe that there are some exterior video camera items that are very interesting to expand the border as well as to operate in tandem with right stuff that’s going on in the house.”.

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