Home Security City

What started as an independent crowdfunding project which exceeded its objective by selling over $500,000 worth of systems within a month  soon became a competitor in residence safety and security.

Based in Chicago, Illinois,1 Scout was born out of a need to create a house safety and security product that had not been obsoleted or costly, an honorable reason for certain. With an expanding listing of components and accessories to enhance the center, Scout strengthens its defenses the extra you construct it up.

Does much more suggest much better? Extra elements certainly boost your residence’s protection, however they also raise costs. Some excellent information for your budget, whether you need a sensor on every door and also window or you just need the standard fundamentals, Scout’s appeal stems from its customization– just how much customers are ready to spend on constructing it to satisfy their needs.

In our testimonial, we outlined our impressions as well as findings of the Scout Alarm system safety system in detail.

Scout House Safety Packages

Scout House Protection has 4 safety bundles for consumers to choose from. If the plans do not contain what you require, or if you need extra things, Scout offers a 5th option to develop your very own plan.

“Scout Small Pack” Bundle: This is the firm’s most budget friendly system and consists of eight things. It has the products required to begin your do it yourself protection system, consisting of movement and gain access to sensing units. The pack also features 2 key fobs so you can conveniently equip and also deactivate the system. This pack is best-suited for those who want standard protection protection or reside in a smaller residence.

“Scout Large Pack” Plan: If you require to secure a bigger location in your residence or your home has multiple gain access to points, the Scout Huge Pack provides a protection service that covers all your bases. Furnished with more than twice the accessibility sensors of the Scout Small Pack, this package offers you peace of mind that all locations of your home will stay secure.

“Scout Elements Pack” Plan: This plan pairs house safety and security with catastrophe prevention. The plan includes a smoke detector as well as water sensing unit to aid you capture pricey fires or flooding damages prior to it leaves hand.

“Scout Architect Pack” Bundle: This is created to be Scout’s most thorough home safety and security offering. Combining all the gadgets consisted of in the Scout Small Pack, the Engineer Pack adds added safety and security measures like a smart lock and glass break sensor.

“Construct Your System” Package: For clients that want an even more personalized alarm system for their home, Scout uses the capability to create your very own system. Once you pick your Scout Hub, you can pick as several gadgets as you want and build a system to fit your home security demands. You can pick from the following 18 products when you construct your very own system: Door panel, Access sensing unit, Movement sensor, Scout interior electronic camera, Scout video clip buzzer, Keypad, Smoke detector, Water sensing unit, Glass break sensor, Door lock, Backyard indication, Panic button, Remote, Alarm and also Zigbee repeater, Home window sticker, Trick fob, and also a RFID sticker label.

Scout prices

Scout Security - Scout Alarm Cameras

Even if you don’t choose in to specialist tracking, you still need to pay a minimum of $10 every month. So generally, you’re paying to make use of the application, which we believe is somewhat foolish. A lot of applications, safety or otherwise, have some sort of free access.


Similar to many DIY systems, there’s no agreement with Scout. Fees are month to month.

You can choose to make a 12-month dedication in exchange for a 10% discount rate. However even after that, Scout will certainly provide you a prorated reimbursement if you have to cancel. That’s a rather pleasant sell a sector understood for wringing steep cancellation costs out of consumers.


You mount Scout yourself, so you do not need to pay an installation fee. And also if you intend to relocate, you can take everything down and also re-install it on your own. It’s a discomfort for certain, yet it’s cost-free.

Is Scout right for you?

Scout is excellent for no-contract self-monitoring and also easy DIY installment. We additionally like that its expert tracking expenses less than the industry standard of $32 a month. Right here are some excellent factors to select Scout over other safety and security systems:

Cellular backup: Scout’s cellular backup is special compared to other safety and security systems due to the fact that it doesn’t call for a specialist surveillance strategy. This indicates you have a dependable way to access your system via the Scout app without delegating your safety and security to a surveillance. (There’s also a battery back-up to keep your system running for as much as 12 hours.).

Text and also phone call notifies: While Scout sends out press notifications on a smart device, its sms message as well as phone call alerts make it an exceptional option for people that do not utilize smart devices. Text and also call informs also give you a back-up in case you don’t notice a push alert.

Easy equipping and also deactivating: Scout relies only on vital fobs, RFID chips, as well as mobile gain access to for arming and disarming, so there are no keypad accessibility codes to bear in mind. (Scout additionally markets a keypad for people aiming to provide short-lived accessibility to guests.).

Tools: Scout styles attractive equipment that covers most security demands. The system works with lots of smart house systems like Amazon Alexa, Google Aide †, Z-Wave, and Zigbee.

Expansion and portability: This is a great system for people preparing to relocate from a smaller residence to a bigger one because it’s very easy to take with you as well as add on additional sensing units as needed.

Scout Safety And Security Customer Service.

Scout consumer assistance is readily available using phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Customer support is available from 9:00 AM to 6:00 PM CST, other than on major vacations. Scout additionally offers separate 24/7 tracking, which is always efficient every day of the year whatsoever times of the day.

Scout Protection doesn’t yet have a score with the Bbb, as the company is a newer one. Scout customer evaluations suggest the company has been responsive as well as willing to work with customers experience occasional reliability problems with Scout parts.

We likewise found Scout Protection’s customer support to be useful when we contacted the business to examine numerous aspects of its solution. Our Security Nerd examined each of the complying with procedures:.

Sales: We called customer support to inquire about acquiring a safety system as well as found assistance team to be knowledgeable and also friendly yet not aggressive.

Design: We used the Scout website to construct a tailored safety and security plan.

Service: We contacted client support to see for how long it required to obtain a representative on the phone and also were given with fast response to concerns.

Scout Alarm System Frequently Asked Questions.

What does the Google as well as Nest merging mean for Scout Alarm system?

If you have actually already merged your Nest and Google accounts, customer care says the Nest integrations will certainly not collaborate with your Scout system. We’ll keep you updated with movement in this particular room as we see it. Going through a facelift to remodel their systems to fit the Works with Google Assistant network (that will change Functions with Nest).

How does Scout Alarm safeguard my data?

Scout claims all video clip footage is encrypted when sent to the cloud, as well as Roberts claims all messaging is sent with AES 128-Bit encryption. “I would state that clients can relax easy with Scout as well as know there’s no ad system, there’s no other product that would certainly benefit from the data of what’s going on inside your home, and we’re very sensitive concerning that,” said Roberts. But because Scout is so easily integrated with various other gadgets, it’s still beneficial to check out the personal privacy policy as well as terms and conditions of various other third parties to comprehend better what civil liberties each business needs to your info.

What’s on the horizon for Scout?

Roberts states Scout does not have a group of A.I. specialists to optimize a video clip as Nest does. This is one reason that Scout partners with various other significant players– nonetheless, more Scout-specific tools, consisting of electronic cameras, might be on the way.

Without being horribly specific about our roadmap as well as what tools are appearing, we intend to broaden the boundary.

“Clearly, you want to shield what’s taking place within, once a person’s inside, they’re already in the home. I think that there are some exterior electronic camera products that are very intriguing to expand the boundary and to work in tandem with the stuff that’s going on in your home.”.

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