Home Security Careers

What began as an independent crowdfunding campaign which surpassed its objective by marketing over $500,000 well worth of systems within a month  quickly came to be a contender in residence protection.

Based in Chicago, Illinois,1 Scout was substantiated of a desire to create a house safety and security product that had not been obsoleted or expensive, a worthy cause for sure. With a growing checklist of elements and also accessories to complement the hub, Scout fortifies its defenses the more you develop it up.

Yet does much more indicate better? Extra elements definitely improve your residence’s security, however they also elevate prices. But some excellent information for your pocketbook, whether you call for a sensor on every windows and door or you just need the fundamental fundamentals, Scout’s appeal stems from its modification just how much clients want to spend on building it to satisfy their demands.

In our evaluation, we outlined our impressions as well as findings of the Scout Alarm system protection system thoroughly.

Scout Home Safety Packages

Scout Residence Security has four protection plans for customers to choose from. If the packages do not contain what you need, or if you need additional products, Scout gives a 5th choice to develop your very own plan.

“Scout Small Pack” Package: This is the company’s most inexpensive system and also includes 8 items. It consists of the items needed to begin your DIY safety and security system, including motion and accessibility sensing units. The pack additionally features 2 key fobs so you can quickly equip and also disarm the system. This pack is best-suited for those that desire basic safety insurance coverage or reside in a smaller house.

“Scout Large Pack” Plan: If you require to safeguard a larger area in your residence or your residence has several accessibility factors, the Scout Huge Pack supplies a safety and security option that covers all your bases. Furnished with greater than twice the gain access to sensing units of the Scout Small Pack, this bundle gives you comfort that all locations of your residence will stay safe and secure.

“Scout Aspects Pack” Bundle: This bundle couples home safety and security with catastrophe prevention. The bundle comes with a smoke detector as well as water sensor to assist you capture costly fires or flood damages prior to it gets out of hand.

“Scout Architect Pack” Plan: This is created to be Scout’s the majority of detailed home security offering. Coupling all the gadgets included in the Scout Small Pack, the Architect Pack adds additional security actions like a smart lock and glass break sensor.

“Construct Your System” Bundle: For consumers that want a more tailored alarm system for their home, Scout provides the ability to produce your very own system. When you select your Scout Hub, you can pick as several devices as you want as well as construct a system to fit your home safety and security demands. You can pick from the following 18 products when you develop your own system: Door panel, Access sensing unit, Activity sensor, Scout interior video camera, Scout video clip buzzer, Keypad, Smoke detector, Water sensor, Glass break sensor, Door lock, Backyard indicator, Panic button, Push-button control, Siren and also Zigbee repeater, Home window sticker label, Secret fob, as well as a RFID sticker label.

Scout pricing

Scout Security - Scout Alarm Cameras

Even if you don’t opt in to professional surveillance, you still need to pay a minimum of $10 monthly. Primarily, you’re paying to use the app, which we believe is somewhat ridiculous. Many apps, safety and security or otherwise, have some sort of free access.


As with lots of DIY systems, there’s no contract with Scout. Charges are month to month.

You can pick to make a 12-month dedication in exchange for a 10% discount rate. But even after that, Scout will certainly give you a prorated reimbursement if you have to cancel. That’s a rather wonderful handle a sector understood for wringing high termination charges out of customers.


You mount Scout yourself, so you don’t have to pay an installment charge. As well as if you wish to relocate, you can take whatever down and also reinstall it by yourself. It’s a discomfort for certain, yet it’s complimentary.

Is Scout right for you?

Scout is excellent for no-contract self-monitoring and also easy DIY installation. We also like that its professional tracking expenses less than the industry standard of $32 a month. Right here are some excellent reasons to choose Scout over other security systems:

Mobile backup: Scout’s cellular backup is one-of-a-kind compared to other protection systems because it does not call for a professional surveillance strategy. This indicates you have a reliable way to access your system via the Scout application without entrusting your safety to a tracking facility. (There’s additionally a battery backup to maintain your system competing as much as 12 hours.).

Text as well as call informs: While Scout sends out press notices on a smart device, its text and phone call signals make it an exceptional choice for people that do not use mobile phones. Text and also call notifies additionally give you a back-up in case you do not see a press notice.

Simple equipping as well as deactivating: Scout relies entirely on crucial fobs, RFID chips, and mobile gain access to for arming as well as deactivating, so there are no keypad gain access to codes to keep in mind. (Scout likewise offers a keypad for people looking to provide short-term access to visitors.).

Tools: Scout layouts attractive equipment that covers most safety and security requirements. The system works with several wise home systems like Amazon Alexa, Google Aide †, Z-Wave, and also Zigbee.

Growth as well as portability: This is a fantastic system for individuals intending to relocate from a smaller sized home to a larger one given that it’s simple to take with you and also add extra sensors as required.

Scout Security Customer Care.

Scout customer assistance is offered using phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Customer care is offered from 9:00 AM to 6:00 PM CST, other than on significant holidays. Scout likewise supplies separate 24/7 tracking, which is constantly effective everyday of the year at all times of the day.

Scout Safety doesn’t yet have a ranking with the Bbb, as the business is a newer one. Scout client evaluations suggest the firm has actually been receptive and also willing to work with consumers experience periodic dependability troubles with Scout parts.

We additionally located Scout Security’s customer support to be handy when we contacted the company to examine numerous aspects of its solution. Our Safety and security Geek evaluated each of the adhering to procedures:.

Sales: We contacted client service to inquire about acquiring a protection system as well as discovered support personnel to be educated as well as friendly yet not pushy.

Layout: We utilized the Scout site to develop a personalized safety and security plan.

Solution: We called customer assistance to see the length of time it required to get an agent on the phone and were provided with fast solution to concerns.

Scout Alarm FAQs.

What does the Google as well as Nest merging mean for Scout Alarm system?

If you’ve currently combined your Nest as well as Google accounts, client service states the Nest integrations will not work with your Scout system. We’ll maintain you upgraded with movement in this particular room as we see it. Going through a renovation to remodel their systems to fit the Works with Google Aide network (that will certainly replace Functions with Nest).

How does Scout Alarm system secure my information?

Scout says all video clip footage is secured when sent out to the cloud, as well as Roberts claims all messaging is sent with AES 128-Bit security. “I would certainly say that clients can rest easy with Scout and also recognize there’s no advertisement system, there’s nothing else line of product that would benefit from the information of what’s taking place inside your home, and we’re very sensitive concerning that,” stated Roberts. However since Scout is so easily incorporated with other gadgets, it’s still beneficial to review the privacy policy and also conditions of other 3rd parties to recognize far better what legal rights each business needs to your details.

What’s on the horizon for Scout?

Roberts says Scout does not have a team of A.I. experts to optimize a video clip as Nest does. This is one reason Scout companions with other significant gamers– however, more Scout-specific devices, consisting of cams, might get on the means.

Without being awfully details about our roadmap and what tools are appearing, we want to broaden the boundary.

“Undoubtedly, you wish to shield what’s going on within, but once a person’s inside, they’re already in the home. I believe that there are some outdoor video camera products that are very intriguing to increase the boundary and also to work in tandem with the stuff that’s going on in your house.”.

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