Home Security Cameras Reviews Consumer Reports

What began as an independent crowdfunding project which exceeded its goal by selling over $500,000 well worth of systems within a month  quickly ended up being a challenger in home protection.

Based in Chicago, Illinois,1 Scout was substantiated of a need to create a residence safety product that wasn’t dated or expensive, an honorable reason for certain. With an expanding listing of parts as well as accessories to complement the hub, Scout strengthens its defenses the much more you develop it up.

Does extra suggest far better? Extra elements certainly improve your residence’s protection, however they also elevate costs. But some excellent information for your budget, whether you require a sensor on every windows and door or you just need the fundamental essentials, Scout’s appeal originates from its customization how much consumers are willing to invest in building it to meet their needs.

In our testimonial, we lay out our perceptions and also findings of the Scout Alarm safety and security system in detail.

Scout House Security Packages

Scout Residence Security has four protection plans for clients to choose from. If the packages don’t contain what you need, or if you need additional items, Scout provides a fifth choice to develop your very own package.

“Scout Small Pack” Package: This is the firm’s most cost effective system and also includes eight things. It contains the items required to start your do it yourself security system, consisting of motion and accessibility sensors. The pack likewise includes 2 vital fobs so you can easily arm and also disarm the system. This pack is best-suited for those that desire basic security protection or stay in a smaller residence.

“Scout Huge Pack” Bundle: If you need to secure a bigger area in your residence or your residence has numerous accessibility factors, the Scout Large Pack supplies a safety option that covers all your bases. Geared up with more than two times the gain access to sensors of the Scout Small Pack, this package gives you assurance that all locations of your house will remain safe and secure.

“Scout Elements Pack” Package: This package pairs residence safety with catastrophe avoidance. The package features a smoke alarm as well as water sensor to aid you catch expensive fires or flood damages before it gets out of hand.

“Scout Architect Pack” Plan: This is created to be Scout’s the majority of detailed residence safety and security offering. Combining all the gadgets included in the Scout Small Pack, the Designer Pack adds additional security measures like a wise lock and also glass break sensing unit.

“Build Your System” Package: For consumers who want an even more personalized alarm for their house, Scout provides the ability to produce your very own system. When you pick your Scout Center, you can select as several gadgets as you desire and construct a system to fit your home protection needs. You can choose from the following 18 products when you build your very own system: Door panel, Gain access to sensing unit, Activity sensor, Scout interior video camera, Scout video clip buzzer, Keypad, Smoke alarm, Water sensor, Glass break sensor, Door lock, Yard indication, Panic button, Remote control, Alarm and also Zigbee repeater, Home window sticker, Trick fob, and also a RFID sticker label.

Scout rates

Scout Security - Scout Alarm Cost

Even if you don’t decide in to expert tracking, you still need to pay a minimum of $10 each month. So generally, you’re paying to use the application, which we assume is rather silly. The majority of applications, safety or otherwise, have some kind of open door.


Just like numerous DIY systems, there’s no contract with Scout. Charges are month to month.

You can choose to make a 12-month dedication for a 10% discount rate. Yet also after that, Scout will provide you a prorated refund if you have to terminate. That’s a rather wonderful sell an industry recognized for wringing high termination charges out of consumers.


You set up Scout yourself, so you don’t have to pay a setup charge. And also if you wish to move, you can take everything down and also re-install it on your own. It’s a discomfort for certain, but it’s cost-free.

Is Scout right for you?

Scout is excellent for no-contract self-monitoring and also simple DIY installment. We likewise such as that its professional tracking costs less than the sector standard of $32 a month. Below are some great reasons to select Scout over other protection systems:

Cellular back-up: Scout’s mobile backup is one-of-a-kind contrasted to various other safety and security systems because it does not call for an expert surveillance strategy. This indicates you have a trusted method to access your system through the Scout application without delegating your security to a surveillance. (There’s also a battery backup to keep your system running for as much as 12 hrs.).

Text as well as call notifies: While Scout sends out press alerts on a smartphone, its text as well as phone call alerts make it an outstanding choice for people that don’t utilize smart devices. Text and also call notifies also provide you a backup in case you do not discover a press notice.

Easy equipping and deactivating: Scout counts exclusively on key fobs, RFID chips, and also mobile access for arming as well as deactivating, so there are no keypad access codes to remember. (Scout additionally markets a keypad for people aiming to provide temporary accessibility to visitors.).

Devices: Scout styles attractive devices that covers most safety and security demands. The system works with many wise home platforms like Amazon.com Alexa, Google Assistant †, Z-Wave, as well as Zigbee.

Development and mobility: This is a fantastic system for individuals intending to relocate from a smaller sized residence to a bigger one because it’s simple to take with you and also add extra sensors as needed.

Scout Security Client Service.

Scout customer assistance is available by means of phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Customer support is available from 9:00 AM to 6:00 PM CST, other than on significant holidays. Scout likewise provides separate 24/7 surveillance, which is constantly effective each day of the year in all times of the day.

Scout Security doesn’t yet have a rating with the Bbb, as the company is a more recent one. Nonetheless, Scout customer testimonials show the business has actually been responsive and going to deal with consumers experience occasional integrity issues with Scout components.

We likewise located Scout Safety and security’s customer care to be valuable when we got in touch with the company to check various facets of its service. Our Safety Nerd checked each of the complying with procedures:.

Sales: We spoke to client service to ask about buying a protection system and located assistance staff to be experienced and also friendly yet not pushy.

Design: We utilized the Scout web site to develop a personalized safety bundle.

Service: We got in touch with customer support to see how long it required to obtain a representative on the phone as well as were provided with quick solution to concerns.

Scout Alarm System Frequently Asked Questions.

What does the Google as well as Nest merger indicate for Scout Alarm?

If you’ve currently merged your Nest and Google accounts, customer service says the Nest assimilations will not work with your Scout system. We’ll maintain you updated with motion in this certain area as we see it. Undertaking a facelift to rework their systems to fit the Works with Google Aide network (that will certainly change Works with Nest).

Just How does Scout Alarm system shield my data?

Scout claims all video footage is secured when sent out to the cloud, and also Roberts claims all messaging is sent out with AES 128-Bit encryption. “I would certainly claim that consumers can rest easy with Scout and recognize there’s no ad system, there’s no other line of product that would certainly take advantage of the information of what’s going on inside your house, as well as we’re extremely sensitive concerning that,” said Roberts. Because Scout is so conveniently incorporated with various other tools, it’s still beneficial to check out the privacy plan and terms as well as conditions of other 3rd celebrations to recognize better what legal rights each firm has to your details.

What’s on the horizon for Scout?

Roberts states Scout doesn’t have a group of A.I. professionals to maximize a video clip as Nest does. This is one reason Scout companions with other major players– nonetheless, even more Scout-specific devices, including electronic cameras, may get on the method.

Without being extremely specific regarding our roadmap and what devices are appearing, we wish to broaden the perimeter.

“Certainly, you intend to protect what’s going on within, but once a person’s within, they’re currently in the residence. I think that there are some outdoor camera products that are extremely intriguing to expand the boundary and to work in tandem with the stuff that’s going on in the house.”.

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