Home Security Camera View on Phone

What started as an independent crowdfunding project which exceeded its objective by offering over $500,000 well worth of systems within a month  soon became a competitor in home safety.

Based in Chicago, Illinois,1 Scout was substantiated of a desire to create a home protection product that had not been dated or expensive, an honorable cause for sure. With an expanding list of parts and accessories to enhance the center, Scout strengthens its defenses the much more you construct it up.

Does a lot more imply far better? Added components absolutely improve your house’s security, but they additionally elevate expenses. Yet some great information for your budget, whether you require a sensor on every windows and door or you simply require the standard basics, Scout’s charm originates from its modification just how much consumers are willing to invest in building it to fulfill their requirements.

In our review, we set out our perceptions and findings of the Scout Alarm protection system thoroughly.

Scout House Security Plans

Scout House Safety has 4 protection bundles for clients to pick from. If the packages don’t have what you require, or if you require additional products, Scout gives a fifth option to develop your very own plan.

“Scout Small Pack” Bundle: This is the business’s most economical system as well as consists of eight products. It contains the things needed to begin your DIY safety and security system, consisting of motion and also gain access to sensors. The pack likewise includes two crucial fobs so you can easily equip and deactivate the system. This pack is best-suited for those who want basic protection protection or live in a smaller house.

“Scout Large Pack” Package: If you require to protect a larger area in your residence or your residence has multiple gain access to factors, the Scout Big Pack provides a safety service that covers all your bases. Equipped with greater than two times the accessibility sensing units of the Scout Small Pack, this package gives you satisfaction that all locations of your home will certainly stay secure.

“Scout Elements Pack” Bundle: This plan pairs house safety with calamity avoidance. The plan comes with a smoke detector and water sensing unit to aid you catch expensive fires or flooding damage prior to it gets out of hand.

“Scout Engineer Pack” Package: This is developed to be Scout’s a lot of thorough residence safety and security offering. Combining all the devices included in the Scout Small Pack, the Designer Pack adds added safety actions like a wise lock and glass break sensing unit.

“Develop Your System” Bundle: For consumers that want an even more tailored security system for their house, Scout uses the capability to create your own system. As soon as you select your Scout Hub, you can choose as numerous gadgets as you desire as well as construct a system to fit your house security needs. You can pick from the following 18 items when you construct your own system: Door panel, Accessibility sensor, Movement sensing unit, Scout interior video camera, Scout video clip buzzer, Keypad, Smoke alarm, Water sensor, Glass break sensor, Door lock, Yard indication, Panic button, Remote control, Siren and Zigbee repeater, Home window sticker, Key fob, as well as a RFID sticker.

Scout prices

Scout Security - Scout Alarm Cellular

Even if you do not opt in to expert surveillance, you still have to pay a minimum of $10 monthly. So primarily, you’re paying to use the app, which we think is rather silly. Most apps, security or otherwise, have some type of open door.


Similar to numerous DIY systems, there’s no agreement with Scout. Charges are month to month.

You can pick to make a 12-month dedication for a 10% discount. Also after that, Scout will offer you a prorated reimbursement if you have to cancel. That’s a quite wonderful handle an industry known for wringing steep termination costs out of customers.


You install Scout yourself, so you do not have to pay an installation cost. And also if you intend to move, you can take everything down and reinstall it by yourself. It’s a discomfort without a doubt, yet it’s free.

Is Scout right for you?

Scout is wonderful for no-contract self-monitoring and also very easy DIY installation. We additionally like that its specialist surveillance prices less than the market standard of $32 a month. Below are some excellent factors to select Scout over other safety and security systems:

Mobile backup: Scout’s cellular backup is special contrasted to other security systems because it does not call for a professional surveillance plan. This indicates you have a reputable method to access your system through the Scout application without delegating your protection to a tracking. (There’s also a battery back-up to maintain your system running for approximately 12 hrs.).

Text as well as call informs: While Scout sends press alerts on a smartphone, its sms message as well as telephone call signals make it an outstanding alternative for people that don’t make use of smart devices. Text as well as call signals also give you a back-up in case you don’t see a press notice.

Straightforward equipping as well as deactivating: Scout relies entirely on crucial fobs, RFID chips, as well as mobile access for equipping as well as disarming, so there are no keypad gain access to codes to keep in mind. (Scout likewise markets a keypad for individuals aiming to provide short-term accessibility to visitors.).

Devices: Scout layouts appealing tools that covers most safety requirements. The system is compatible with several smart house platforms like Amazon.com Alexa, Google Aide †, Z-Wave, as well as Zigbee.

Development as well as mobility: This is a terrific system for individuals intending to move from a smaller sized house to a larger one because it’s simple to take with you as well as add extra sensors as required.

Scout Protection Customer Support.

Scout customer assistance is available via phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer support is available from 9:00 AM to 6:00 PM CST, except on major holidays. Scout additionally gives different 24/7 surveillance, which is constantly efficient each day of the year in any way times of the day.

Scout Safety doesn’t yet have a rating with the Bbb, as the company is a newer one. Scout customer reviews show the business has actually been responsive and eager to work with customers experience occasional dependability issues with Scout elements.

We additionally discovered Scout Protection’s customer support to be useful when we called the company to test different elements of its service. Our Safety and security Nerd checked each of the adhering to processes:.

Sales: We contacted client service to inquire about acquiring a safety and security system as well as discovered assistance personnel to be well-informed and pleasant but not aggressive.

Layout: We utilized the Scout website to construct a personalized protection package.

Service: We got in touch with client support to see for how long it required to obtain a rep on the phone as well as were supplied with fast response to concerns.

Scout Alarm FAQs.

What does the Google and Nest merger mean for Scout Alarm system?

If you’ve already merged your Nest and also Google accounts, customer care says the Nest integrations will certainly not collaborate with your Scout system. We’ll maintain you upgraded with motion in this specific space as we see it. Going through a facelift to rework their systems to fit the Works with Google Aide network (that will certainly replace Functions with Nest).

Just How does Scout Alarm protect my information?

Scout states all video footage is encrypted when sent to the cloud, as well as Roberts claims all messaging is sent out with AES 128-Bit file encryption. “I would say that consumers can rest easy with Scout as well as understand there’s no ad platform, there’s no other line of product that would certainly take advantage of the data of what’s going on inside your house, and also we’re extremely delicate regarding that,” said Roberts. Since Scout is so quickly incorporated with various other tools, it’s still advantageous to check out the personal privacy policy and also terms and also conditions of other third parties to understand much better what civil liberties each business has to your details.

What’s on the horizon for Scout?

Roberts says Scout doesn’t have a team of A.I. experts to maximize a video clip as Nest does. This is one reason that Scout companions with various other major players– nonetheless, more Scout-specific equipment, including electronic cameras, may be on the method.

Without being awfully details regarding our roadmap as well as what devices are coming out, we intend to broaden the boundary.

“Certainly, you wish to protect what’s going on inside, once a person’s within, they’re already in the house. I think that there are some outdoor electronic camera products that are really interesting to broaden the boundary and also to work in tandem with right stuff that’s going on in the house.”.

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