Home Security Camera Systems Reviews Consumer Reports

What began as an independent crowdfunding campaign which exceeded its goal by selling over $500,000 worth of systems within a month  soon came to be a challenger in home safety and security.

Based in Chicago, Illinois,1 Scout was substantiated of a wish to create a home security product that wasn’t obsoleted or expensive, a worthy cause without a doubt. With a growing listing of elements and also accessories to match the hub, Scout fortifies its defenses the much more you develop it up.

Yet does more imply better? Added elements definitely enhance your residence’s safety and security, however they likewise increase prices. Yet some great information for your pocketbook, whether you require a sensing unit on every windows and door or you just need the fundamental fundamentals, Scout’s appeal comes from its modification how much consumers are willing to spend on building it to satisfy their requirements.

In our evaluation, we outlined our perceptions and also searchings for of the Scout Alarm protection system in detail.

Scout Home Security Bundles

Scout Residence Security has four safety and security bundles for clients to select from. If the bundles do not have what you need, or if you need added items, Scout gives a fifth alternative to develop your own plan.

“Scout Small Pack” Bundle: This is the company’s most economical system and also consists of 8 products. It has the items required to start your DIY safety and security system, consisting of motion and access sensing units. The pack likewise includes 2 key fobs so you can easily equip and disarm the system. This pack is best-suited for those that want fundamental protection insurance coverage or reside in a smaller home.

“Scout Large Pack” Bundle: If you need to safeguard a bigger location in your house or your house has several gain access to factors, the Scout Big Pack offers a safety option that covers all your bases. Geared up with greater than two times the access sensors of the Scout Small Pack, this bundle provides you assurance that all areas of your home will continue to be protected.

“Scout Elements Pack” Plan: This bundle couples house protection with catastrophe prevention. The plan comes with a smoke alarm and also water sensing unit to help you capture pricey fires or flooding damages before it gets out of hand.

“Scout Engineer Pack” Plan: This is created to be Scout’s the majority of detailed house security offering. Coupling all the gadgets consisted of in the Scout Small Pack, the Engineer Pack adds on extra safety procedures like a wise lock as well as glass break sensor.

“Build Your System” Package: For customers that desire a more tailored alarm for their house, Scout supplies the capability to develop your own system. When you choose your Scout Center, you can choose as numerous tools as you desire and also build a system to fit your residence security requirements. You can choose from the complying with 18 items when you construct your very own system: Door panel, Accessibility sensing unit, Motion sensing unit, Scout indoor cam, Scout video buzzer, Keypad, Smoke detector, Water sensor, Glass break sensor, Door lock, Backyard indicator, Panic button, Push-button control, Siren as well as Zigbee repeater, Window sticker label, Key fob, and also a RFID sticker label.

Scout rates

Scout Security - Scout Alarm Cellular

Even if you don’t choose in to professional monitoring, you still need to pay a minimum of $10 each month. So basically, you’re paying to make use of the app, which we think is rather ridiculous. Most applications, protection or otherwise, have some type of open door.


Just like many DIY systems, there’s no agreement with Scout. Costs are month to month.

You can pick to make a 12-month dedication for a 10% discount. Also then, Scout will offer you a prorated reimbursement if you have to terminate. That’s a quite sweet handle a market recognized for wringing high cancellation charges out of consumers.


You install Scout yourself, so you do not need to pay an installation charge. And also if you want to move, you can take everything down and also re-install it on your own. It’s a pain for sure, yet it’s cost-free.

Is Scout right for you?

Scout is great for no-contract self-monitoring and very easy DIY installment. We additionally like that its professional tracking costs less than the sector standard of $32 a month. Right here are some good reasons to select Scout over other security systems:

Cellular backup: Scout’s cellular back-up is unique compared to various other protection systems because it does not call for a professional tracking strategy. This implies you have a trusted means to access your system through the Scout application without delegating your protection to a surveillance. (There’s likewise a battery back-up to maintain your system competing up to 12 hours.).

Text as well as phone call alerts: While Scout sends out push notifications on a mobile phone, its sms message and also call signals make it an outstanding choice for individuals that don’t use smart devices. Text as well as call notifies likewise offer you a back-up in case you do not see a press notification.

Easy equipping and also disarming: Scout counts only on crucial fobs, RFID chips, as well as mobile gain access to for equipping as well as disarming, so there are no keypad gain access to codes to keep in mind. (Scout also sells a keypad for people wanting to approve short-term accessibility to guests.).

Tools: Scout designs appealing tools that covers most protection needs. The system is compatible with several clever residence platforms like Amazon Alexa, Google Assistant †, Z-Wave, and Zigbee.

Growth and transportability: This is an excellent system for people intending to relocate from a smaller sized home to a bigger one since it’s easy to take with you and add on additional sensing units as needed.

Scout Security Customer Support.

Scout client assistance is readily available by means of phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Customer care is offered from 9:00 AM to 6:00 PM CST, except on major holidays. Scout likewise gives separate 24/7 tracking, which is constantly effective daily of the year at all times of the day.

Scout Security does not yet have a score with the Bbb, as the business is a newer one. Scout customer reviews show the business has actually been receptive and also ready to function with consumers experience periodic dependability issues with Scout components.

We also located Scout Safety’s customer support to be helpful when we called the firm to check numerous elements of its solution. Our Protection Nerd checked each of the complying with processes:.

Sales: We spoke to customer service to ask about buying a safety system and located support team to be knowledgeable and also pleasant but not aggressive.

Style: We utilized the Scout web site to construct a personalized safety package.

Service: We spoke to consumer support to see the length of time it required to obtain a representative on the phone and were provided with fast response to questions.

Scout Alarm FAQs.

What does the Google and also Nest merger indicate for Scout Alarm system?

If you’ve currently merged your Nest and also Google accounts, customer service claims the Nest assimilations will certainly not collaborate with your Scout system. We’ll maintain you updated with activity in this particular space as we see it. Going through a facelift to rework their systems to fit the Works with Google Aide network (that will certainly replace Works with Nest).

Just How does Scout Alarm system secure my data?

Scout states all video clip footage is encrypted when sent out to the cloud, as well as Roberts states all messaging is sent out with AES 128-Bit file encryption. “I would certainly claim that clients can rest easy with Scout and also know there’s no advertisement system, there’s no other product line that would take advantage of the information of what’s going on inside the house, and also we’re very sensitive about that,” stated Roberts. Due to the fact that Scout is so conveniently incorporated with various other gadgets, it’s still beneficial to check out the personal privacy plan and also terms as well as problems of other third parties to understand better what civil liberties each business has to your details.

What’s on the horizon for Scout?

Roberts says Scout does not have a team of A.I. experts to maximize a video clip as Nest does. This is one reason that Scout companions with other significant gamers– nevertheless, more Scout-specific tools, consisting of cams, might be on the way.

Without being horribly certain regarding our roadmap and what gadgets are coming out, we intend to expand the border.

“Undoubtedly, you intend to safeguard what’s taking place inside, once a person’s inside, they’re currently in the residence. I assume that there are some outside video camera items that are really intriguing to increase the boundary and also to work in tandem with right stuff that’s taking place in your home.”.

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