Home Security Armed Response

What started as an independent crowdfunding campaign which surpassed its objective by offering over $500,000 well worth of systems within a month  soon ended up being a challenger in home safety.

Based in Chicago, Illinois,1 Scout was substantiated of a need to generate a residence security item that wasn’t obsoleted or expensive, a worthy reason for sure. With an expanding listing of components and also accessories to match the hub, Scout fortifies its defenses the extra you construct it up.

But does a lot more suggest better? Additional elements absolutely enhance your home’s security, yet they likewise increase prices. Some excellent information for your pocketbook, whether you need a sensing unit on every door and window or you simply require the basic essentials, Scout’s appeal stems from its customization– exactly how much clients are willing to spend on building it to fulfill their requirements.

In our testimonial, we set out our impressions and also searchings for of the Scout Alarm system security system carefully.

Scout Residence Safety And Security Packages

Scout Home Safety has four security plans for customers to pick from. If the plans don’t contain what you require, or if you require extra items, Scout provides a 5th option to build your own bundle.

“Scout Small Pack” Plan: This is the business’s most economical system and also consists of eight things. It has the products required to start your do it yourself security system, consisting of motion and access sensors. The pack additionally includes 2 key fobs so you can conveniently arm and deactivate the system. This pack is best-suited for those that desire standard security coverage or stay in a smaller sized house.

“Scout Large Pack” Plan: If you require to secure a bigger area in your house or your house has several access points, the Scout Large Pack provides a safety and security remedy that covers all your bases. Equipped with more than two times the accessibility sensors of the Scout Small Pack, this package offers you comfort that all areas of your residence will certainly remain safe.

“Scout Elements Pack” Bundle: This package pairs house protection with calamity prevention. The plan features a smoke alarm and water sensing unit to help you capture pricey fires or flood damage before it leaves hand.

“Scout Engineer Pack” Bundle: This is designed to be Scout’s the majority of thorough home protection offering. Coupling all the gadgets consisted of in the Scout Small Pack, the Architect Pack adds on additional safety and security procedures like a smart lock as well as glass break sensing unit.

“Build Your System” Bundle: For customers that desire an even more tailored security system for their home, Scout offers the ability to produce your very own system. When you select your Scout Hub, you can choose as numerous gadgets as you want and develop a system to fit your residence security demands. You can choose from the adhering to 18 items when you develop your very own system: Door panel, Gain access to sensing unit, Activity sensor, Scout indoor camera, Scout video doorbell, Keypad, Smoke alarm, Water sensor, Glass break sensing unit, Door lock, Yard sign, Panic button, Remote control, Siren and Zigbee repeater, Window sticker, Trick fob, and a RFID sticker.

Scout pricing

Scout Security - Scout Alarm Cellular

Even if you do not choose in to specialist monitoring, you still need to pay a minimum of $10 every month. So basically, you’re paying to utilize the application, which we believe is rather silly. Many apps, safety or otherwise, have some kind of free access.


Similar to many DIY systems, there’s no contract with Scout. Charges are month to month.

You can pick to make a 12-month dedication in exchange for a 10% discount. But also after that, Scout will offer you a prorated refund if you have to cancel. That’s a quite wonderful deal in an industry understood for wringing steep termination charges out of customers.


You install Scout on your own, so you don’t have to pay a setup fee. And if you want to move, you can take every little thing down and also re-install it on your own. It’s a pain without a doubt, yet it’s cost-free.

Is Scout right for you?

Scout is wonderful for no-contract self-monitoring as well as very easy do it yourself setup. We additionally like that its expert tracking expenses less than the industry standard of $32 a month. Right here are some good factors to select Scout over various other protection systems:

Mobile backup: Scout’s mobile back-up is special compared to other security systems due to the fact that it does not need a specialist monitoring plan. This suggests you have a dependable method to access your system via the Scout app without delegating your security to a tracking. (There’s also a battery back-up to keep your system competing up to 12 hrs.).

Text as well as phone call notifies: While Scout sends press alerts on a smartphone, its text and also telephone call informs make it an exceptional choice for people that do not make use of mobile phones. Text as well as call notifies also offer you a back-up in case you do not observe a press notice.

Simple arming as well as deactivating: Scout relies entirely on crucial fobs, RFID chips, as well as mobile accessibility for arming as well as deactivating, so there are no keypad access codes to bear in mind. (Scout also offers a keypad for folks aiming to approve short-lived accessibility to visitors.).

Devices: Scout styles appealing equipment that covers most safety needs. The system is compatible with several smart home platforms like Amazon.com Alexa, Google Assistant †, Z-Wave, and Zigbee.

Development and transportability: This is a great system for people intending to relocate from a smaller sized residence to a bigger one since it’s very easy to take with you as well as add added sensors as needed.

Scout Safety Client Service.

Scout customer support is available through phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer care is readily available from 9:00 AM to 6:00 PM CST, other than on significant holidays. Scout additionally supplies separate 24/7 tracking, which is constantly reliable daily of the year whatsoever times of the day.

Scout Security does not yet have a ranking with the Bbb, as the company is a newer one. Scout client testimonials suggest the company has been responsive as well as willing to work with clients experience occasional dependability troubles with Scout parts.

We additionally found Scout Safety and security’s customer support to be practical when we spoke to the company to examine various facets of its service. Our Safety Nerd examined each of the adhering to procedures:.

Sales: We contacted customer care to inquire about acquiring a safety system and located support team to be knowledgeable and also pleasant but not pushy.

Design: We made use of the Scout site to build a personalized safety package.

Service: We contacted customer support to see how long it took to get an agent on the phone and also were supplied with quick answers to questions.

Scout Alarm Frequently Asked Questions.

What does the Google and also Nest merger mean for Scout Alarm system?

If you’ve currently combined your Nest and also Google accounts, customer service claims the Nest integrations will not collaborate with your Scout system. We’ll maintain you updated with movement in this particular room as we see it. Undertaking a renovation to rework their systems to fit the Works with Google Aide network (that will certainly change Works with Nest).

Just How does Scout Alarm system secure my information?

Scout claims all video clip footage is secured when sent to the cloud, and Roberts claims all messaging is sent out with AES 128-Bit file encryption. “I would claim that consumers can relax easy with Scout and also know there’s no ad platform, there’s nothing else line of product that would benefit from the data of what’s going on inside your house, and also we’re very delicate regarding that,” stated Roberts. Due to the fact that Scout is so quickly integrated with various other devices, it’s still helpful to read the privacy policy and terms and problems of other 3rd parties to understand far better what legal rights each firm has to your info.

What’s on the horizon for Scout?

Roberts states Scout doesn’t have a team of A.I. specialists to maximize a video clip as Nest does. This is one reason Scout companions with other major players– however, even more Scout-specific equipment, consisting of electronic cameras, may be on the way.

Without being terribly particular concerning our roadmap and also what gadgets are coming out, we intend to increase the perimeter.

“Undoubtedly, you want to safeguard what’s going on within, but once somebody’s inside, they’re already in the home. I believe that there are some outdoor camera items that are very interesting to broaden the border as well as to operate in tandem with the stuff that’s going on in the house.”.

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