Home Security and Automation Systems Reviews

What started as an independent crowdfunding project which surpassed its goal by offering over $500,000 worth of systems within a month  quickly ended up being a competitor in residence safety and security.

Based in Chicago, Illinois,1 Scout was born out of a wish to produce a home security product that had not been dated or expensive, an honorable reason for certain. With an expanding list of components and accessories to match the hub, Scout strengthens its defenses the much more you construct it up.

But does a lot more indicate far better? Added parts absolutely improve your home’s safety and security, but they additionally raise expenses. Some great information for your budget, whether you call for a sensor on every door and also home window or you just need the basic basics, Scout’s appeal stems from its personalization– just how much consumers are eager to spend on developing it to satisfy their needs.

In our testimonial, we lay out our perceptions and findings of the Scout Alarm system safety and security system carefully.

Scout Residence Protection Bundles

Scout Residence Safety has 4 protection bundles for customers to pick from. If the bundles do not include what you require, or if you need added items, Scout provides a 5th option to build your own bundle.

“Scout Small Pack” Plan: This is the business’s most budget-friendly system and consists of 8 items. It contains the products required to begin your do it yourself protection system, including movement and accessibility sensing units. The pack likewise comes with two crucial fobs so you can conveniently arm and deactivate the system. This pack is best-suited for those that want fundamental safety and security coverage or stay in a smaller home.

“Scout Huge Pack” Package: If you need to protect a bigger area in your home or your house has numerous gain access to points, the Scout Big Pack provides a protection option that covers all your bases. Furnished with more than twice the access sensors of the Scout Small Pack, this bundle offers you assurance that all areas of your house will certainly stay safe and secure.

“Scout Components Pack” Package: This bundle couples residence safety with catastrophe avoidance. The bundle comes with a smoke alarm as well as water sensor to help you catch pricey fires or flood damage before it gets out of hand.

“Scout Architect Pack” Package: This is created to be Scout’s most comprehensive home safety and security offering. Combining all the devices included in the Scout Small Pack, the Designer Pack adds additional safety and security actions like a smart lock as well as glass break sensing unit.

“Build Your System” Plan: For consumers who want a more customized alarm for their house, Scout uses the capability to develop your very own system. Once you pick your Scout Center, you can pick as lots of gadgets as you desire and also construct a system to fit your residence security requirements. You can choose from the following 18 products when you construct your very own system: Door panel, Access sensor, Activity sensor, Scout indoor camera, Scout video clip doorbell, Keypad, Smoke detector, Water sensing unit, Glass break sensor, Door lock, Lawn indicator, Panic button, Remote, Siren and Zigbee repeater, Window sticker label, Secret fob, and also a RFID sticker label.

Scout prices

Scout Security - Scout Alarm Cellular

Even if you do not opt in to expert surveillance, you still need to pay a minimum of $10 each month. Basically, you’re paying to use the app, which we believe is somewhat ridiculous. Most apps, safety or otherwise, have some sort of open door.


Just like lots of DIY systems, there’s no agreement with Scout. Costs are month to month.

You can pick to make a 12-month commitment for a 10% discount rate. Even after that, Scout will offer you a prorated reimbursement if you have to terminate. That’s a rather wonderful handle a sector recognized for wringing high cancellation costs out of customers.


You set up Scout on your own, so you do not need to pay an installation charge. And if you wish to move, you can take whatever down and also reinstall it by yourself. It’s a discomfort for certain, however it’s cost-free.

Is Scout right for you?

Scout is terrific for no-contract self-monitoring and also simple DIY installment. We likewise such as that its expert surveillance prices less than the industry standard of $32 a month. Right here are some excellent reasons to select Scout over various other protection systems:

Cellular back-up: Scout’s mobile back-up is unique compared to other safety and security systems since it does not call for an expert tracking strategy. This indicates you have a trusted way to access your system with the Scout app without delegating your safety to a tracking. (There’s likewise a battery back-up to maintain your system competing as much as 12 hours.).

Text as well as phone call informs: While Scout sends out press notifications on a smart device, its text and call alerts make it an excellent choice for people that don’t make use of smartphones. Text as well as call alerts also give you a backup in case you don’t observe a press notice.

Basic arming and deactivating: Scout counts only on vital fobs, RFID chips, and mobile accessibility for arming and also deactivating, so there are no keypad accessibility codes to remember. (Scout likewise offers a keypad for individuals seeking to provide momentary accessibility to visitors.).

Tools: Scout layouts attractive tools that covers most security requirements. The system is compatible with lots of wise residence systems like Amazon Alexa, Google Aide †, Z-Wave, as well as Zigbee.

Growth and also portability: This is a great system for individuals planning to move from a smaller residence to a larger one given that it’s very easy to take with you as well as add added sensors as required.

Scout Safety Customer Support.

Scout customer assistance is offered using phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer support is offered from 9:00 AM to 6:00 PM CST, except on major holidays. Scout likewise offers separate 24/7 monitoring, which is always effective each day of the year in any way times of the day.

Scout Safety and security does not yet have a score with the Better Business Bureau, as the company is a more recent one. Nevertheless, Scout customer reviews suggest the firm has been receptive as well as willing to work with customers experience periodic reliability troubles with Scout parts.

We additionally discovered Scout Safety’s customer support to be valuable when we contacted the business to test different facets of its service. Our Security Nerd examined each of the following procedures:.

Sales: We spoke to customer service to ask about purchasing a protection system as well as found assistance staff to be experienced and friendly however not aggressive.

Layout: We utilized the Scout internet site to construct a customized safety bundle.

Service: We got in touch with consumer assistance to see how long it required to get an agent on the phone as well as were supplied with fast answers to questions.

Scout Alarm FAQs.

What does the Google and also Nest merging imply for Scout Alarm?

If you have actually already combined your Nest as well as Google accounts, customer care claims the Nest combinations will certainly not work with your Scout system. We’ll keep you upgraded with activity in this specific room as we see it. Undergoing a facelift to rework their systems to fit the Works with Google Aide network (that will replace Functions with Nest).

Just How does Scout Alarm system safeguard my information?

Scout states all video footage is encrypted when sent out to the cloud, and also Roberts states all messaging is sent with AES 128-Bit security. “I would certainly say that customers can relax easy with Scout as well as recognize there’s no ad platform, there’s no other product line that would gain from the data of what’s taking place inside your home, as well as we’re extremely sensitive concerning that,” said Roberts. But due to the fact that Scout is so easily integrated with other devices, it’s still beneficial to read the privacy policy as well as conditions of various other 3rd parties to understand better what legal rights each business has to your info.

What’s on the horizon for Scout?

Roberts claims Scout doesn’t have a group of A.I. experts to enhance a video as Nest does. This is one reason Scout partners with other major players– nonetheless, more Scout-specific equipment, consisting of cams, may be on the way.

Without being horribly details concerning our roadmap and also what tools are appearing, we want to increase the boundary.

“Obviously, you wish to shield what’s taking place inside, once a person’s within, they’re currently in the house. I believe that there are some outside electronic camera items that are very fascinating to broaden the perimeter and also to operate in tandem with the stuff that’s taking place in your home.”.

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