Home Security Agency

What began as an independent crowdfunding project which surpassed its objective by selling over $500,000 worth of systems within a month  quickly came to be a challenger in house safety.

Based in Chicago, Illinois,1 Scout was substantiated of a need to produce a home safety and security product that wasn’t dated or costly, a worthy reason for sure. With an expanding checklist of elements and also accessories to match the center, Scout strengthens its defenses the extra you construct it up.

Yet does extra mean much better? Extra parts certainly boost your residence’s protection, yet they also raise expenses. Some good news for your purse, whether you require a sensing unit on every door and also home window or you simply require the basic fundamentals, Scout’s appeal stems from its customization– how much customers are ready to invest on developing it to satisfy their needs.

In our evaluation, we outlined our impressions and also searchings for of the Scout Alarm protection system in detail.

Scout Residence Protection Packages

Scout Home Protection has 4 protection bundles for consumers to select from. If the bundles do not include what you need, or if you need additional items, Scout provides a 5th alternative to build your own plan.

“Scout Small Pack” Package: This is the firm’s most budget-friendly system and also consists of 8 things. It consists of the items needed to start your do it yourself security system, consisting of motion and also gain access to sensing units. The pack additionally features two crucial fobs so you can conveniently equip and also disarm the system. This pack is best-suited for those who desire fundamental protection insurance coverage or stay in a smaller sized home.

“Scout Big Pack” Package: If you need to protect a larger area in your home or your house has numerous accessibility factors, the Scout Big Pack provides a safety and security solution that covers all your bases. Equipped with greater than two times the access sensors of the Scout Small Pack, this package gives you satisfaction that all locations of your residence will certainly stay protected.

“Scout Components Pack” Package: This package pairs house security with catastrophe prevention. The plan comes with a smoke detector and water sensing unit to assist you capture pricey fires or flood damages before it gets out of hand.

“Scout Designer Pack” Package: This is designed to be Scout’s a lot of detailed home security offering. Coupling all the tools consisted of in the Scout Small Pack, the Architect Pack adds added protection measures like a wise lock and glass break sensing unit.

“Develop Your System” Plan: For customers that desire a more tailored alarm system for their house, Scout offers the capability to develop your own system. As soon as you choose your Scout Hub, you can pick as many tools as you desire as well as construct a system to fit your house safety and security needs. You can select from the adhering to 18 things when you construct your very own system: Door panel, Access sensing unit, Activity sensor, Scout indoor cam, Scout video clip doorbell, Keypad, Smoke alarm, Water sensor, Glass break sensing unit, Door lock, Yard indication, Panic button, Remote control, Siren and also Zigbee repeater, Home window sticker label, Trick fob, as well as a RFID sticker label.

Scout rates

Scout Security - Scout Alarm Cellular

Even if you do not choose in to professional tracking, you still need to pay a minimum of $10 every month. Basically, you’re paying to make use of the application, which we assume is somewhat ridiculous. A lot of applications, safety and security or otherwise, have some kind of free access.


Similar to numerous DIY systems, there’s no agreement with Scout. Fees are month to month.

You can select to make a 12-month dedication for a 10% discount. Also after that, Scout will certainly provide you a prorated reimbursement if you have to terminate. That’s a pretty pleasant sell a sector recognized for wringing high cancellation fees out of clients.


You mount Scout on your own, so you don’t need to pay a setup charge. And also if you intend to relocate, you can take every little thing down as well as reinstall it by yourself. It’s a pain for sure, but it’s cost-free.

Is Scout right for you?

Scout is excellent for no-contract self-monitoring as well as simple do it yourself setup. We additionally like that its expert tracking prices less than the market average of $32 a month. Here are some great factors to choose Scout over other security systems:

Cellular back-up: Scout’s cellular backup is distinct compared to other safety systems due to the fact that it does not require a specialist tracking plan. This suggests you have a reliable method to access your system via the Scout app without delegating your safety to a surveillance. (There’s additionally a battery back-up to keep your system running for approximately 12 hours.).

Text and phone call notifies: While Scout sends out press notifications on a mobile phone, its sms message as well as call signals make it an outstanding alternative for people that don’t use smartphones. Text and call informs likewise provide you a back-up in case you do not observe a push notification.

Straightforward equipping and disarming: Scout depends entirely on essential fobs, RFID chips, as well as mobile access for arming as well as disarming, so there are no keypad access codes to remember. (Scout likewise offers a keypad for people looking to grant short-lived accessibility to guests.).

Tools: Scout designs eye-catching devices that covers most security needs. The system is compatible with numerous smart home systems like Amazon Alexa, Google Aide †, Z-Wave, and also Zigbee.

Expansion and transportability: This is a terrific system for people preparing to relocate from a smaller house to a bigger one since it’s easy to take with you as well as add on added sensors as required.

Scout Safety And Security Customer Support.

Scout consumer assistance is available through phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Client service is readily available from 9:00 AM to 6:00 PM CST, other than on major holidays. Scout additionally offers separate 24/7 surveillance, which is constantly effective every day of the year whatsoever times of the day.

Scout Security doesn’t yet have a score with the Better Business Bureau, as the firm is a more recent one. Scout client reviews indicate the company has actually been receptive as well as ready to work with customers experience periodic dependability troubles with Scout elements.

We also located Scout Safety’s customer service to be practical when we spoke to the firm to examine numerous elements of its solution. Our Security Nerd examined each of the adhering to procedures:.

Sales: We got in touch with customer support to inquire about buying a safety and security system and found assistance team to be educated as well as friendly however not aggressive.

Design: We utilized the Scout web site to develop a tailored safety and security plan.

Solution: We spoke to consumer assistance to see for how long it took to get an agent on the phone and also were given with quick response to inquiries.

Scout Alarm FAQs.

What does the Google and Nest merging mean for Scout Alarm?

If you have actually currently merged your Nest and also Google accounts, client service says the Nest combinations will not deal with your Scout system. We’ll keep you updated with activity in this certain area as we see it. Undergoing a facelift to revamp their systems to fit the Works with Google Assistant network (that will change Works with Nest).

Just How does Scout Alarm system safeguard my information?

Scout says all video footage is encrypted when sent out to the cloud, as well as Roberts says all messaging is sent out with AES 128-Bit file encryption. “I would certainly state that consumers can rest easy with Scout and recognize there’s no ad system, there’s no other line of product that would certainly benefit from the information of what’s going on inside your home, and also we’re really sensitive concerning that,” claimed Roberts. However because Scout is so easily incorporated with various other tools, it’s still beneficial to read the privacy plan and terms of other 3rd parties to recognize much better what legal rights each company has to your details.

What’s on the horizon for Scout?

Roberts claims Scout does not have a group of A.I. specialists to enhance a video as Nest does. This is one reason why Scout companions with other major gamers– however, more Scout-specific devices, consisting of cameras, might get on the method.

Without being extremely details about our roadmap and also what tools are coming out, we want to broaden the boundary.

“Undoubtedly, you intend to secure what’s taking place within, once somebody’s within, they’re currently in the residence. I believe that there are some outdoor video camera items that are really fascinating to broaden the boundary and also to work in tandem with right stuff that’s going on in your home.”.

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