Home Safe Secure Services

What started as an independent crowdfunding campaign which exceeded its objective by marketing over $500,000 well worth of systems within a month  quickly came to be a competitor in residence safety and security.

Based in Chicago, Illinois,1 Scout was born out of a need to produce a home protection product that had not been dated or pricey, a noble cause for certain. With a growing checklist of elements and also accessories to complement the center, Scout strengthens its defenses the much more you develop it up.

Does more mean far better? Additional elements certainly boost your home’s security, however they also increase costs. But some great information for your budget, whether you require a sensor on every door and window or you just need the standard essentials, Scout’s charm originates from its customization just how much customers agree to spend on constructing it to satisfy their demands.

In our review, we lay out our perceptions as well as findings of the Scout Alarm safety and security system thoroughly.

Scout House Safety And Security Bundles

Scout Home Protection has 4 security plans for consumers to pick from. If the packages do not have what you require, or if you need additional items, Scout provides a fifth option to develop your very own plan.

“Scout Small Pack” Bundle: This is the business’s most economical system and also includes eight products. It includes the things required to begin your do it yourself safety system, including motion as well as gain access to sensors. The pack also comes with two vital fobs so you can easily arm and also disarm the system. This pack is best-suited for those who desire basic safety and security protection or reside in a smaller home.

“Scout Big Pack” Bundle: If you require to secure a bigger location in your house or your residence has several access points, the Scout Big Pack uses a safety service that covers all your bases. Geared up with greater than two times the gain access to sensors of the Scout Small Pack, this package offers you comfort that all locations of your residence will certainly continue to be safe.

“Scout Aspects Pack” Package: This bundle pairs residence safety and security with catastrophe avoidance. The package features a smoke alarm and also water sensing unit to assist you capture pricey fires or flood damage before it leaves hand.

“Scout Architect Pack” Bundle: This is developed to be Scout’s the majority of thorough residence security offering. Coupling all the devices included in the Scout Small Pack, the Designer Pack adds on extra safety measures like a wise lock and also glass break sensor.

“Develop Your System” Bundle: For customers who want an even more tailored alarm system for their residence, Scout provides the capacity to create your very own system. As soon as you choose your Scout Center, you can select as many devices as you want as well as build a system to fit your house safety demands. You can choose from the complying with 18 things when you develop your very own system: Door panel, Gain access to sensor, Activity sensor, Scout interior camera, Scout video clip buzzer, Keypad, Smoke alarm, Water sensor, Glass break sensor, Door lock, Yard indication, Panic button, Remote, Alarm and also Zigbee repeater, Window sticker label, Trick fob, and a RFID sticker.

Scout pricing

Scout Security - Scout Alarm Cellular

Even if you do not choose in to specialist monitoring, you still have to pay a minimum of $10 each month. Primarily, you’re paying to make use of the application, which we assume is rather silly. Many apps, security or otherwise, have some type of open door.


Just like many do it yourself systems, there’s no agreement with Scout. Charges are month to month.

You can choose to make a 12-month commitment in exchange for a 10% discount. Yet also after that, Scout will offer you a prorated refund if you have to cancel. That’s a rather wonderful sell a market known for wringing high cancellation fees out of customers.


You mount Scout yourself, so you do not need to pay a setup fee. And if you intend to move, you can take every little thing down and re-install it on your own. It’s a pain without a doubt, however it’s totally free.

Is Scout right for you?

Scout is fantastic for no-contract self-monitoring and very easy do it yourself installment. We likewise such as that its professional surveillance expenses less than the market average of $32 a month. Right here are some excellent factors to choose Scout over other protection systems:

Cellular backup: Scout’s cellular backup is distinct contrasted to various other security systems due to the fact that it does not need an expert tracking plan. This suggests you have a trustworthy means to access your system via the Scout application without delegating your safety and security to a monitoring facility. (There’s likewise a battery backup to keep your system running for approximately 12 hours.).

Text and phone call alerts: While Scout sends out press alerts on a mobile phone, its text and also phone call notifies make it an excellent alternative for individuals that don’t use smartphones. Text as well as call alerts also give you a backup in case you do not see a push notice.

Basic equipping as well as deactivating: Scout depends entirely on vital fobs, RFID chips, and mobile access for arming and disarming, so there are no keypad access codes to keep in mind. (Scout likewise offers a keypad for individuals wanting to give momentary accessibility to visitors.).

Devices: Scout designs appealing tools that covers most security requirements. The system is compatible with many clever home platforms like Amazon Alexa, Google Aide †, Z-Wave, as well as Zigbee.

Expansion and also portability: This is an excellent system for people intending to move from a smaller sized house to a larger one given that it’s easy to take with you and also add additional sensing units as required.

Scout Security Customer Support.

Scout client assistance is offered via phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Customer service is readily available from 9:00 AM to 6:00 PM CST, except on major holidays. Scout additionally gives separate 24/7 surveillance, which is always efficient each day of the year in any way times of the day.

Scout Safety does not yet have a rating with the Bbb, as the business is a more recent one. Scout client evaluations suggest the business has actually been responsive as well as prepared to function with clients experience periodic reliability issues with Scout parts.

We likewise located Scout Safety and security’s client service to be handy when we contacted the business to evaluate numerous elements of its service. Our Security Geek examined each of the following processes:.

Sales: We contacted client service to ask about buying a protection system as well as located assistance team to be knowledgeable and also friendly but not aggressive.

Layout: We made use of the Scout web site to build a tailored security package.

Solution: We contacted customer support to see how much time it required to get an agent on the phone as well as were offered with fast response to inquiries.

Scout Alarm System Frequently Asked Questions.

What does the Google as well as Nest merging mean for Scout Alarm system?

If you have actually currently merged your Nest as well as Google accounts, customer support claims the Nest integrations will certainly not collaborate with your Scout system. We’ll keep you upgraded with motion in this specific area as we see it. Undertaking a renovation to revamp their systems to fit the Works with Google Aide network (that will certainly change Functions with Nest).

Exactly How does Scout Alarm system protect my data?

Scout claims all video clip footage is secured when sent to the cloud, as well as Roberts says all messaging is sent with AES 128-Bit file encryption. “I would claim that clients can relax easy with Scout as well as recognize there’s no advertisement platform, there’s no other product that would benefit from the information of what’s taking place inside the house, as well as we’re extremely delicate about that,” stated Roberts. Because Scout is so conveniently incorporated with various other gadgets, it’s still useful to read the privacy plan and also terms as well as conditions of various other third events to understand far better what civil liberties each firm has to your details.

What’s on the horizon for Scout?

Roberts says Scout does not have a team of A.I. professionals to enhance a video as Nest does. This is one reason why Scout partners with various other significant players– however, even more Scout-specific equipment, consisting of cams, may be on the way.

Without being extremely particular regarding our roadmap and what gadgets are coming out, we wish to broaden the perimeter.

“Obviously, you intend to safeguard what’s taking place within, but once someone’s inside, they’re currently in the residence. I think that there are some outside cam items that are very fascinating to expand the boundary and to work in tandem with the stuff that’s going on in your house.”.

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