Home Monitoring Service

What started as an independent crowdfunding project which surpassed its goal by marketing over $500,000 well worth of systems within a month  soon ended up being a contender in home security.

Based in Chicago, Illinois,1 Scout was substantiated of a wish to generate a house security product that wasn’t obsoleted or costly, an honorable cause for certain. With an expanding listing of parts and also accessories to match the center, Scout strengthens its defenses the extra you construct it up.

Does a lot more suggest far better? Extra elements absolutely improve your home’s protection, but they also elevate costs. However some good news for your purse, whether you call for a sensing unit on every windows and door or you simply require the fundamental fundamentals, Scout’s appeal comes from its modification how much customers want to spend on building it to meet their needs.

In our testimonial, we lay out our impressions and also findings of the Scout Alarm system protection system in detail.

Scout House Safety Packages

Scout Home Protection has 4 safety and security packages for customers to choose from. If the bundles don’t have what you need, or if you need added items, Scout provides a fifth option to build your own plan.

“Scout Small Pack” Package: This is the business’s most affordable system as well as includes eight things. It includes the items needed to begin your do it yourself security system, including movement as well as gain access to sensors. The pack additionally comes with two vital fobs so you can quickly equip and also deactivate the system. This pack is best-suited for those who want basic safety and security protection or stay in a smaller sized home.

“Scout Large Pack” Package: If you require to protect a larger area in your residence or your home has numerous access points, the Scout Big Pack uses a protection solution that covers all your bases. Geared up with more than twice the access sensors of the Scout Small Pack, this bundle provides you assurance that all locations of your house will certainly continue to be secure.

“Scout Components Pack” Bundle: This package couples home safety with calamity prevention. The bundle includes a smoke detector and also water sensor to help you catch expensive fires or flooding damage before it leaves hand.

“Scout Designer Pack” Package: This is developed to be Scout’s many detailed home safety offering. Combining all the devices consisted of in the Scout Small Pack, the Engineer Pack adds added protection actions like a clever lock and glass break sensing unit.

“Build Your System” Plan: For consumers who want an even more customized security system for their home, Scout uses the capability to develop your very own system. As soon as you select your Scout Hub, you can pick as many gadgets as you want and construct a system to fit your home protection demands. You can select from the following 18 things when you build your own system: Door panel, Gain access to sensing unit, Activity sensor, Scout indoor video camera, Scout video buzzer, Keypad, Smoke alarm, Water sensing unit, Glass break sensing unit, Door lock, Lawn indicator, Panic button, Remote, Alarm and Zigbee repeater, Window sticker label, Key fob, and also a RFID sticker label.

Scout prices

Scout Security - Scout Alarm Cameras

Even if you don’t decide in to professional surveillance, you still need to pay a minimum of $10 each month. So generally, you’re paying to make use of the app, which we assume is rather silly. Most apps, security or otherwise, have some sort of free access.


Just like lots of do it yourself systems, there’s no contract with Scout. Charges are month to month.

You can pick to make a 12-month commitment in exchange for a 10% discount. However even then, Scout will certainly offer you a prorated refund if you need to cancel. That’s a quite sweet deal in an industry understood for wringing steep termination fees out of clients.


You set up Scout yourself, so you don’t need to pay an installation charge. And if you want to move, you can take every little thing down and re-install it by yourself. It’s a discomfort for sure, however it’s totally free.

Is Scout right for you?

Scout is wonderful for no-contract self-monitoring and also very easy do it yourself installation. We additionally such as that its specialist monitoring prices less than the industry standard of $32 a month. Below are some great factors to pick Scout over other safety and security systems:

Cellular backup: Scout’s cellular back-up is unique compared to other security systems because it doesn’t need a specialist monitoring plan. This implies you have a trustworthy means to access your system through the Scout app without delegating your safety and security to a tracking center. (There’s also a battery back-up to maintain your system running for as much as 12 hrs.).

Text and call alerts: While Scout sends push notifications on a smartphone, its text message as well as telephone call signals make it an outstanding alternative for individuals that don’t make use of smartphones. Text and call informs likewise give you a backup in case you don’t see a push notification.

Easy arming as well as disarming: Scout counts solely on key fobs, RFID chips, as well as mobile gain access to for arming and also disarming, so there are no keypad accessibility codes to bear in mind. (Scout additionally markets a keypad for people seeking to give momentary access to guests.).

Devices: Scout designs attractive devices that covers most safety and security demands. The system works with lots of smart residence platforms like Amazon Alexa, Google Aide †, Z-Wave, as well as Zigbee.

Development as well as mobility: This is a terrific system for people intending to relocate from a smaller sized home to a larger one given that it’s very easy to take with you and add on added sensors as needed.

Scout Safety And Security Customer Service.

Scout customer assistance is readily available using phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer support is available from 9:00 AM to 6:00 PM CST, except on major vacations. Scout likewise supplies different 24/7 tracking, which is constantly reliable everyday of the year whatsoever times of the day.

Scout Protection doesn’t yet have a score with the Better Business Bureau, as the company is a newer one. However, Scout customer evaluations show the business has been receptive and also ready to work with clients experience periodic integrity issues with Scout components.

We likewise located Scout Protection’s customer care to be practical when we got in touch with the business to evaluate different aspects of its service. Our Protection Geek evaluated each of the complying with processes:.

Sales: We contacted customer care to inquire about acquiring a security system and found support staff to be knowledgeable as well as friendly however not pushy.

Style: We used the Scout internet site to build a personalized security plan.

Solution: We called consumer assistance to see how much time it required to obtain an agent on the phone and also were given with fast response to questions.

Scout Alarm System Frequently Asked Questions.

What does the Google as well as Nest merger suggest for Scout Alarm?

If you have actually already merged your Nest and also Google accounts, client service states the Nest combinations will not collaborate with your Scout system. We’ll maintain you updated with motion in this certain area as we see it. Undergoing a facelift to revamp their systems to fit the Works with Google Assistant network (that will certainly change Works with Nest).

Just How does Scout Alarm system protect my information?

Scout states all video clip footage is encrypted when sent to the cloud, as well as Roberts states all messaging is sent with AES 128-Bit encryption. “I would certainly state that clients can rest easy with Scout and also know there’s no advertisement system, there’s nothing else product line that would gain from the data of what’s taking place inside your home, and we’re very sensitive concerning that,” said Roberts. Yet because Scout is so conveniently incorporated with other devices, it’s still beneficial to read the personal privacy policy and terms and conditions of various other 3rd parties to understand better what civil liberties each firm needs to your details.

What’s on the horizon for Scout?

Roberts states Scout does not have a group of A.I. specialists to optimize a video as Nest does. This is one reason that Scout companions with various other major players– nevertheless, even more Scout-specific tools, consisting of electronic cameras, might get on the way.

Without being extremely certain regarding our roadmap and what devices are coming out, we intend to broaden the border.

“Undoubtedly, you want to safeguard what’s taking place inside, but once somebody’s inside, they’re currently in the residence. I believe that there are some exterior cam products that are very fascinating to broaden the boundary and also to operate in tandem with right stuff that’s taking place in your home.”.

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