Home Fire Security Systems

What started as an independent crowdfunding project which exceeded its goal by offering over $500,000 worth of systems within a month  quickly ended up being a competitor in home safety.

Based in Chicago, Illinois,1 Scout was substantiated of a need to generate a home safety and security product that wasn’t obsoleted or pricey, a worthy reason without a doubt. With a growing listing of elements and accessories to enhance the hub, Scout fortifies its defenses the more you develop it up.

Does extra indicate much better? Added parts certainly improve your residence’s protection, yet they additionally increase costs. Some great information for your pocketbook, whether you require a sensing unit on every door and home window or you simply require the fundamental essentials, Scout’s appeal stems from its personalization– exactly how much consumers are willing to spend on constructing it to satisfy their requirements.

In our testimonial, we set out our impressions and findings of the Scout Alarm system protection system thoroughly.

Scout House Security Packages

Scout Residence Security has 4 safety bundles for consumers to pick from. If the packages don’t have what you require, or if you need additional products, Scout provides a fifth choice to develop your very own package.

“Scout Small Pack” Plan: This is the firm’s most cost effective system and includes eight items. It includes the products needed to begin your DIY safety system, consisting of activity and also accessibility sensing units. The pack also includes two crucial fobs so you can easily arm as well as deactivate the system. This pack is best-suited for those who desire basic safety and security insurance coverage or stay in a smaller sized house.

“Scout Huge Pack” Package: If you require to secure a larger location in your house or your home has multiple accessibility factors, the Scout Large Pack provides a security option that covers all your bases. Geared up with more than twice the gain access to sensors of the Scout Small Pack, this package provides you comfort that all areas of your house will certainly remain protected.

“Scout Components Pack” Bundle: This package couples residence protection with catastrophe prevention. The bundle comes with a smoke alarm and also water sensing unit to aid you capture costly fires or flooding damages prior to it gets out of hand.

“Scout Engineer Pack” Plan: This is created to be Scout’s a lot of thorough house protection offering. Combining all the gadgets consisted of in the Scout Small Pack, the Engineer Pack adds on added safety and security procedures like a smart lock as well as glass break sensing unit.

“Develop Your System” Package: For consumers who desire a more tailored alarm system for their residence, Scout offers the capability to produce your own system. As soon as you pick your Scout Hub, you can select as several gadgets as you want and develop a system to fit your residence safety and security requirements. You can select from the complying with 18 items when you construct your very own system: Door panel, Gain access to sensor, Motion sensing unit, Scout indoor video camera, Scout video doorbell, Keypad, Smoke alarm, Water sensor, Glass break sensor, Door lock, Yard indicator, Panic button, Push-button control, Alarm and also Zigbee repeater, Home window sticker label, Key fob, and a RFID sticker.

Scout pricing

Scout Security - Scout Alarm Cameras

Even if you don’t choose in to expert surveillance, you still have to pay a minimum of $10 every month. So basically, you’re paying to make use of the app, which we assume is rather silly. Many applications, safety or otherwise, have some sort of free access.


As with lots of DIY systems, there’s no contract with Scout. Charges are month to month.

You can pick to make a 12-month commitment in exchange for a 10% discount. But even after that, Scout will give you a prorated reimbursement if you have to terminate. That’s a quite pleasant handle a sector understood for wringing steep cancellation costs out of customers.


You set up Scout yourself, so you don’t need to pay a setup fee. And if you want to relocate, you can take everything down and re-install it by yourself. It’s a discomfort for sure, however it’s free.

Is Scout right for you?

Scout is excellent for no-contract self-monitoring and simple DIY installation. We additionally like that its specialist tracking costs less than the sector standard of $32 a month. Below are some good reasons to choose Scout over other safety systems:

Cellular backup: Scout’s cellular backup is distinct contrasted to other protection systems because it doesn’t need a specialist surveillance strategy. This means you have a reputable way to access your system via the Scout app without entrusting your safety and security to a monitoring center. (There’s also a battery back-up to maintain your system running for approximately 12 hrs.).

Text and telephone call alerts: While Scout sends press alerts on a smart device, its text message and also telephone call informs make it a superb option for people that do not utilize mobile phones. Text and call signals also provide you a backup in case you do not discover a press alert.

Easy arming as well as deactivating: Scout relies exclusively on essential fobs, RFID chips, and mobile access for equipping and deactivating, so there are no keypad accessibility codes to bear in mind. (Scout also markets a keypad for people wanting to provide momentary access to guests.).

Tools: Scout layouts appealing equipment that covers most safety demands. The system works with numerous smart house systems like Amazon.com Alexa, Google Aide †, Z-Wave, as well as Zigbee.

Development and transportability: This is a wonderful system for people intending to move from a smaller residence to a bigger one considering that it’s very easy to take with you and add additional sensors as required.

Scout Security Client Service.

Scout customer support is readily available using phone at 844-287-2688 or can be gotten to at support@scoutalarm.com. Customer service is available from 9:00 AM to 6:00 PM CST, other than on major vacations. Scout likewise gives different 24/7 surveillance, which is constantly reliable on a daily basis of the year at all times of the day.

Scout Security doesn’t yet have a ranking with the Bbb, as the company is a newer one. Scout client reviews indicate the business has actually been receptive and willing to work with customers experience periodic integrity troubles with Scout components.

We likewise found Scout Safety’s client service to be useful when we spoke to the company to check numerous facets of its service. Our Protection Nerd checked each of the adhering to procedures:.

Sales: We called client service to inquire about purchasing a safety system and discovered support team to be experienced as well as pleasant yet not aggressive.

Style: We utilized the Scout site to develop a tailored safety and security package.

Solution: We contacted customer assistance to see the length of time it took to obtain an agent on the phone as well as were supplied with quick response to concerns.

Scout Alarm System FAQs.

What does the Google and Nest merging mean for Scout Alarm system?

If you have actually currently merged your Nest as well as Google accounts, customer care says the Nest integrations will certainly not collaborate with your Scout system. We’ll keep you updated with motion in this particular area as we see it. Undergoing a facelift to rework their systems to fit the Works with Google Assistant network (that will certainly replace Works with Nest).

How does Scout Alarm protect my data?

Scout states all video footage is encrypted when sent out to the cloud, and Roberts states all messaging is sent with AES 128-Bit encryption. “I would say that customers can relax easy with Scout as well as know there’s no advertisement platform, there’s no other line of product that would certainly take advantage of the information of what’s taking place inside your house, as well as we’re extremely sensitive about that,” stated Roberts. Since Scout is so quickly integrated with other devices, it’s still beneficial to review the personal privacy plan as well as terms and problems of various other 3rd celebrations to recognize much better what civil liberties each business has to your info.

What’s on the horizon for Scout?

Roberts claims Scout does not have a group of A.I. experts to enhance a video clip as Nest does. This is one reason that Scout partners with various other significant players– nonetheless, even more Scout-specific devices, consisting of video cameras, may be on the way.

Without being terribly specific concerning our roadmap and also what gadgets are coming out, we intend to expand the border.

“Undoubtedly, you intend to safeguard what’s going on inside, but once someone’s within, they’re already in the home. I assume that there are some outdoor cam products that are extremely intriguing to increase the perimeter and also to work in tandem with right stuff that’s going on in the house.”.

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