Home Fire and Security Systems

What began as an independent crowdfunding campaign which surpassed its goal by marketing over $500,000 well worth of systems within a month  quickly ended up being a challenger in house safety and security.

Based in Chicago, Illinois,1 Scout was substantiated of a need to create a residence security product that wasn’t outdated or pricey, an honorable cause without a doubt. With an expanding checklist of parts as well as accessories to enhance the hub, Scout fortifies its defenses the extra you develop it up.

Yet does a lot more indicate better? Extra components certainly improve your home’s safety, however they additionally elevate expenses. Some great news for your pocketbook, whether you call for a sensor on every door and also home window or you simply need the standard fundamentals, Scout’s appeal stems from its personalization– how much customers are willing to invest on constructing it to satisfy their demands.

In our review, we lay out our impacts and searchings for of the Scout Alarm safety system in detail.

Scout Residence Safety Bundles

Scout Residence Protection has 4 safety bundles for clients to select from. If the packages do not include what you need, or if you require added products, Scout gives a fifth choice to build your very own bundle.

“Scout Small Pack” Plan: This is the firm’s most affordable system as well as consists of 8 things. It has the products needed to start your DIY protection system, consisting of activity and gain access to sensors. The pack likewise includes 2 key fobs so you can easily equip and also deactivate the system. This pack is best-suited for those who desire standard protection protection or live in a smaller sized residence.

“Scout Large Pack” Package: If you need to secure a larger area in your house or your home has several accessibility points, the Scout Large Pack offers a security solution that covers all your bases. Equipped with more than two times the gain access to sensors of the Scout Small Pack, this bundle offers you assurance that all areas of your home will certainly remain protected.

“Scout Aspects Pack” Plan: This plan pairs house protection with catastrophe prevention. The plan features a smoke alarm and also water sensing unit to assist you catch expensive fires or flood damages prior to it gets out of hand.

“Scout Architect Pack” Bundle: This is made to be Scout’s many detailed house safety and security offering. Combining all the tools included in the Scout Small Pack, the Architect Pack adds additional safety and security measures like a wise lock and also glass break sensor.

“Build Your System” Bundle: For consumers that desire a more customized alarm system for their home, Scout supplies the capacity to create your own system. When you select your Scout Center, you can pick as several tools as you desire as well as construct a system to fit your home security demands. You can pick from the following 18 products when you construct your very own system: Door panel, Gain access to sensor, Movement sensing unit, Scout indoor video camera, Scout video clip doorbell, Keypad, Smoke detector, Water sensing unit, Glass break sensor, Door lock, Backyard indicator, Panic button, Remote control, Alarm and Zigbee repeater, Home window sticker, Key fob, and also a RFID sticker.

Scout rates

Scout Security - Ring Alarm Vs Scout

Even if you do not choose in to expert tracking, you still have to pay a minimum of $10 monthly. So primarily, you’re paying to use the application, which we think is somewhat ridiculous. Many applications, safety and security or otherwise, have some sort of free access.


Just like numerous do it yourself systems, there’s no agreement with Scout. Costs are month to month.

You can pick to make a 12-month dedication in exchange for a 10% discount. Even then, Scout will offer you a prorated reimbursement if you have to cancel. That’s a pretty wonderful sell an industry known for wringing steep cancellation costs out of clients.


You install Scout on your own, so you don’t need to pay an installation fee. And if you wish to move, you can take whatever down and reinstall it on your own. It’s a discomfort for sure, but it’s complimentary.

Is Scout right for you?

Scout is wonderful for no-contract self-monitoring as well as very easy do it yourself setup. We likewise such as that its professional monitoring costs less than the market average of $32 a month. Right here are some good factors to select Scout over other protection systems:

Cellular backup: Scout’s mobile back-up is one-of-a-kind compared to various other security systems since it doesn’t need a specialist surveillance plan. This implies you have a reliable way to access your system through the Scout app without entrusting your safety and security to a surveillance facility. (There’s additionally a battery backup to maintain your system competing up to 12 hours.).

Text and also call signals: While Scout sends press notices on a mobile phone, its text and also telephone call alerts make it an outstanding option for individuals that do not use smartphones. Text as well as call informs also give you a backup in case you don’t see a push alert.

Straightforward equipping and also deactivating: Scout depends solely on crucial fobs, RFID chips, as well as mobile accessibility for equipping and disarming, so there are no keypad access codes to remember. (Scout additionally markets a keypad for folks wanting to provide short-lived accessibility to guests.).

Devices: Scout layouts eye-catching devices that covers most safety needs. The system works with numerous wise house platforms like Amazon.com Alexa, Google Aide †, Z-Wave, and also Zigbee.

Growth and also portability: This is a great system for people preparing to move from a smaller sized house to a bigger one given that it’s simple to take with you and add on added sensors as required.

Scout Safety And Security Customer Service.

Scout consumer support is available via phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer support is available from 9:00 AM to 6:00 PM CST, except on major holidays. Scout additionally gives separate 24/7 monitoring, which is always effective each day of the year in all times of the day.

Scout Safety and security doesn’t yet have a score with the Better Business Bureau, as the firm is a newer one. Scout consumer reviews suggest the firm has been responsive as well as ready to work with clients experience periodic integrity troubles with Scout components.

We additionally found Scout Safety’s customer care to be valuable when we contacted the firm to test various elements of its solution. Our Safety and security Geek checked each of the following procedures:.

Sales: We got in touch with customer service to inquire about buying a safety and security system as well as discovered support staff to be well-informed and friendly however not aggressive.

Design: We made use of the Scout web site to develop a personalized security plan.

Service: We contacted client support to see the length of time it required to get an agent on the phone and were supplied with fast answers to inquiries.

Scout Alarm FAQs.

What does the Google and Nest merging imply for Scout Alarm system?

If you have actually already merged your Nest as well as Google accounts, customer support claims the Nest assimilations will not deal with your Scout system. We’ll maintain you updated with movement in this particular room as we see it. Undergoing a renovation to remodel their systems to fit the Works with Google Assistant network (that will change Works with Nest).

How does Scout Alarm secure my information?

Scout says all video footage is encrypted when sent to the cloud, and Roberts says all messaging is sent with AES 128-Bit file encryption. “I would claim that consumers can relax easy with Scout and understand there’s no ad platform, there’s no other product that would take advantage of the data of what’s going on inside your home, and we’re extremely sensitive about that,” stated Roberts. Since Scout is so conveniently incorporated with other devices, it’s still useful to check out the privacy policy as well as terms as well as conditions of other 3rd celebrations to comprehend much better what civil liberties each business has to your information.

What’s on the horizon for Scout?

Roberts says Scout doesn’t have a team of A.I. professionals to enhance a video clip as Nest does. This is one reason why Scout companions with various other major players– nevertheless, even more Scout-specific devices, including electronic cameras, might get on the way.

Without being awfully details regarding our roadmap and also what gadgets are appearing, we intend to expand the perimeter.

“Obviously, you want to protect what’s going on within, once someone’s within, they’re currently in the residence. I assume that there are some outside camera items that are very fascinating to broaden the border as well as to work in tandem with the stuff that’s going on in your home.”.

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