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What began as an independent crowdfunding project which surpassed its objective by offering over $500,000 worth of systems within a month  quickly ended up being a challenger in home safety and security.

Based in Chicago, Illinois,1 Scout was born out of a wish to create a house safety and security product that wasn’t dated or pricey, a worthy cause for sure. With a growing checklist of elements and also accessories to match the hub, Scout fortifies its defenses the extra you build it up.

Does much more suggest far better? Added elements definitely improve your residence’s security, but they also raise costs. However some excellent news for your budget, whether you require a sensing unit on every windows and door or you simply need the fundamental essentials, Scout’s allure comes from its modification just how much customers are willing to invest in building it to fulfill their demands.

In our testimonial, we outlined our perceptions and also searchings for of the Scout Alarm system security system thoroughly.

Scout Home Safety Plans

Scout Home Protection has 4 security packages for consumers to pick from. If the plans don’t contain what you need, or if you require added items, Scout provides a fifth alternative to construct your very own bundle.

“Scout Small Pack” Plan: This is the company’s most cost effective system and consists of 8 items. It contains the things required to begin your do it yourself safety and security system, including movement as well as access sensors. The pack additionally comes with 2 crucial fobs so you can conveniently equip and also disarm the system. This pack is best-suited for those who desire fundamental safety protection or reside in a smaller house.

“Scout Big Pack” Package: If you need to secure a larger area in your house or your home has several accessibility factors, the Scout Large Pack provides a safety and security solution that covers all your bases. Equipped with more than two times the gain access to sensors of the Scout Small Pack, this package gives you comfort that all locations of your residence will certainly continue to be protected.

“Scout Elements Pack” Bundle: This bundle couples home safety and security with catastrophe prevention. The bundle features a smoke alarm as well as water sensing unit to help you capture pricey fires or flooding damage prior to it leaves hand.

“Scout Architect Pack” Package: This is developed to be Scout’s a lot of detailed home safety and security offering. Combining all the gadgets consisted of in the Scout Small Pack, the Engineer Pack adds on added protection steps like a clever lock and glass break sensing unit.

“Build Your System” Plan: For clients who want a more customized alarm for their residence, Scout offers the capability to develop your own system. Once you choose your Scout Hub, you can select as numerous devices as you want as well as construct a system to fit your residence safety and security demands. You can select from the complying with 18 things when you construct your very own system: Door panel, Gain access to sensing unit, Motion sensor, Scout interior camera, Scout video clip doorbell, Keypad, Smoke alarm, Water sensing unit, Glass break sensor, Door lock, Backyard indicator, Panic button, Remote control, Alarm and also Zigbee repeater, Window sticker label, Secret fob, and also a RFID sticker.

Scout prices

Scout Security - Scout Alarm Cameras

Even if you do not decide in to professional monitoring, you still need to pay a minimum of $10 each month. Basically, you’re paying to utilize the app, which we believe is somewhat silly. A lot of apps, safety and security or otherwise, have some kind of open door.


Similar to several DIY systems, there’s no agreement with Scout. Fees are month to month.

You can choose to make a 12-month commitment in exchange for a 10% discount rate. Even after that, Scout will offer you a prorated reimbursement if you have to terminate. That’s a rather pleasant handle an industry recognized for wringing high cancellation charges out of consumers.


You install Scout yourself, so you do not have to pay an installation cost. And if you intend to relocate, you can take whatever down and reinstall it on your own. It’s a discomfort for sure, however it’s cost-free.

Is Scout right for you?

Scout is excellent for no-contract self-monitoring and also simple do it yourself setup. We additionally such as that its specialist monitoring costs less than the sector standard of $32 a month. Below are some excellent factors to pick Scout over other safety and security systems:

Mobile back-up: Scout’s mobile back-up is special compared to various other safety systems since it doesn’t need a professional monitoring plan. This suggests you have a reliable way to access your system via the Scout application without entrusting your safety and security to a surveillance facility. (There’s additionally a battery back-up to keep your system competing as much as 12 hrs.).

Text and phone call notifies: While Scout sends push notices on a smartphone, its text message as well as phone call informs make it an exceptional option for individuals that do not utilize mobile phones. Text as well as call informs also provide you a backup in case you do not see a push alert.

Easy equipping as well as deactivating: Scout depends exclusively on vital fobs, RFID chips, as well as mobile gain access to for equipping as well as disarming, so there are no keypad gain access to codes to remember. (Scout also sells a keypad for people wanting to provide short-term accessibility to guests.).

Equipment: Scout layouts appealing tools that covers most safety and security needs. The system works with lots of clever house platforms like Amazon Alexa, Google Assistant †, Z-Wave, and Zigbee.

Expansion as well as transportability: This is an excellent system for people preparing to relocate from a smaller home to a larger one because it’s simple to take with you and also add on added sensing units as needed.

Scout Protection Customer Service.

Scout consumer support is offered via phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer care is offered from 9:00 AM to 6:00 PM CST, other than on significant vacations. Scout additionally supplies different 24/7 monitoring, which is constantly effective daily of the year in any way times of the day.

Scout Security doesn’t yet have a rating with the Better Business Bureau, as the company is a newer one. However, Scout customer testimonials suggest the business has been receptive and ready to work with consumers experience occasional reliability issues with Scout elements.

We also discovered Scout Security’s customer care to be practical when we called the business to test various aspects of its service. Our Safety Nerd tested each of the following processes:.

Sales: We contacted customer support to inquire about buying a protection system and also found assistance personnel to be knowledgeable as well as friendly but not pushy.

Design: We made use of the Scout site to develop a customized safety and security package.

Solution: We got in touch with consumer assistance to see for how long it took to get an agent on the phone and were offered with fast answers to concerns.

Scout Alarm System Frequently Asked Questions.

What does the Google as well as Nest merging imply for Scout Alarm?

If you’ve currently merged your Nest as well as Google accounts, client service claims the Nest assimilations will certainly not deal with your Scout system. We’ll maintain you upgraded with movement in this specific area as we see it. Going through a renovation to revamp their systems to fit the Works with Google Assistant network (that will certainly replace Functions with Nest).

How does Scout Alarm system shield my data?

Scout states all video footage is secured when sent out to the cloud, as well as Roberts states all messaging is sent out with AES 128-Bit file encryption. “I would certainly say that consumers can rest easy with Scout and also recognize there’s no advertisement platform, there’s no other product line that would certainly take advantage of the information of what’s going on inside the house, and also we’re very delicate about that,” stated Roberts. Due to the fact that Scout is so conveniently integrated with various other devices, it’s still advantageous to check out the personal privacy policy and terms and also problems of other third celebrations to recognize much better what rights each firm has to your information.

What’s on the horizon for Scout?

Roberts says Scout does not have a team of A.I. experts to maximize a video as Nest does. This is one reason Scout companions with other major players– nonetheless, even more Scout-specific equipment, consisting of cameras, might get on the method.

Without being terribly specific regarding our roadmap as well as what devices are appearing, we wish to expand the perimeter.

“Clearly, you want to protect what’s going on within, once a person’s within, they’re already in the residence. I assume that there are some outdoor cam items that are very intriguing to increase the perimeter and to operate in tandem with right stuff that’s going on in the house.”.

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