Home Depot Security Officer

What started as an independent crowdfunding project which exceeded its goal by offering over $500,000 well worth of systems within a month  soon ended up being a contender in house safety.

Based in Chicago, Illinois,1 Scout was born out of a wish to produce a home security product that wasn’t outdated or expensive, a noble reason without a doubt. With a growing checklist of elements and also accessories to enhance the hub, Scout strengthens its defenses the extra you construct it up.

Yet does more indicate far better? Extra parts absolutely improve your home’s safety and security, yet they also elevate prices. Yet some excellent news for your pocketbook, whether you call for a sensor on every door and window or you simply require the standard essentials, Scout’s charm originates from its personalization how much customers agree to invest in developing it to meet their demands.

In our evaluation, we outlined our impacts and also searchings for of the Scout Alarm safety system thoroughly.

Scout Home Safety And Security Bundles

Scout Residence Security has 4 safety and security bundles for customers to choose from. If the bundles do not include what you require, or if you require extra products, Scout offers a 5th choice to build your very own package.

“Scout Small Pack” Plan: This is the business’s most budget-friendly system as well as consists of eight things. It includes the products required to begin your DIY security system, consisting of activity as well as gain access to sensors. The pack also comes with 2 crucial fobs so you can quickly arm as well as deactivate the system. This pack is best-suited for those that desire fundamental safety protection or reside in a smaller sized house.

“Scout Huge Pack” Bundle: If you require to secure a bigger location in your residence or your residence has multiple accessibility points, the Scout Big Pack provides a protection option that covers all your bases. Equipped with greater than two times the access sensing units of the Scout Small Pack, this bundle offers you peace of mind that all areas of your residence will continue to be protected.

“Scout Aspects Pack” Package: This plan pairs house security with disaster avoidance. The plan includes a smoke alarm and water sensor to help you catch expensive fires or flooding damage prior to it leaves hand.

“Scout Engineer Pack” Plan: This is made to be Scout’s many comprehensive residence protection offering. Coupling all the tools included in the Scout Small Pack, the Designer Pack adds on additional safety and security steps like a wise lock and also glass break sensor.

“Construct Your System” Package: For clients who want an even more personalized alarm system for their home, Scout uses the ability to create your very own system. When you select your Scout Hub, you can pick as several tools as you want and construct a system to fit your house safety requirements. You can choose from the following 18 products when you develop your own system: Door panel, Accessibility sensing unit, Motion sensing unit, Scout indoor cam, Scout video doorbell, Keypad, Smoke alarm, Water sensor, Glass break sensing unit, Door lock, Yard indicator, Panic button, Remote control, Alarm as well as Zigbee repeater, Home window sticker label, Secret fob, and also a RFID sticker.

Scout prices

Scout Security - Scout Alarm Cameras

Even if you don’t decide in to professional tracking, you still need to pay a minimum of $10 each month. So basically, you’re paying to use the application, which we think is somewhat silly. Most applications, security or otherwise, have some type of free access.


Just like many DIY systems, there’s no contract with Scout. Fees are month to month.

You can select to make a 12-month dedication for a 10% discount rate. Even then, Scout will certainly offer you a prorated refund if you have to terminate. That’s a quite pleasant deal in an industry known for wringing high termination costs out of customers.


You mount Scout on your own, so you do not need to pay a setup charge. And also if you intend to relocate, you can take everything down and re-install it on your own. It’s a pain without a doubt, but it’s cost-free.

Is Scout right for you?

Scout is terrific for no-contract self-monitoring and very easy do it yourself installation. We also like that its specialist monitoring expenses less than the market standard of $32 a month. Here are some good reasons to choose Scout over other safety and security systems:

Mobile back-up: Scout’s cellular backup is distinct compared to other safety and security systems because it does not need a professional surveillance strategy. This means you have a dependable way to access your system via the Scout app without entrusting your protection to a monitoring center. (There’s likewise a battery back-up to maintain your system competing up to 12 hrs.).

Text and telephone call notifies: While Scout sends out press notifications on a smart device, its text message and phone call alerts make it an outstanding option for individuals that don’t utilize smartphones. Text as well as call signals also provide you a back-up in case you don’t see a push notification.

Easy equipping as well as deactivating: Scout relies only on key fobs, RFID chips, and also mobile accessibility for arming and also deactivating, so there are no keypad access codes to bear in mind. (Scout also offers a keypad for individuals wanting to provide short-term access to guests.).

Devices: Scout designs appealing equipment that covers most safety demands. The system is compatible with many wise residence systems like Amazon Alexa, Google Assistant †, Z-Wave, and Zigbee.

Expansion and also portability: This is a great system for individuals planning to relocate from a smaller sized home to a bigger one because it’s easy to take with you and add additional sensors as required.

Scout Protection Customer Service.

Scout customer assistance is offered using phone at 844-287-2688 or can be reached at support@scoutalarm.com. Client service is readily available from 9:00 AM to 6:00 PM CST, other than on major holidays. Scout additionally gives different 24/7 tracking, which is always reliable each day of the year in any way times of the day.

Scout Safety doesn’t yet have a rating with the Bbb, as the firm is a newer one. Nonetheless, Scout consumer evaluations indicate the firm has actually been responsive and also ready to work with clients experience occasional dependability troubles with Scout parts.

We additionally discovered Scout Safety’s customer service to be handy when we called the business to examine various elements of its service. Our Security Geek evaluated each of the complying with procedures:.

Sales: We spoke to customer support to ask about acquiring a security system and found assistance team to be knowledgeable and also pleasant yet not aggressive.

Style: We utilized the Scout internet site to construct a customized security bundle.

Service: We contacted customer support to see how much time it took to get a representative on the phone as well as were given with quick answers to inquiries.

Scout Alarm FAQs.

What does the Google and Nest merging imply for Scout Alarm system?

If you have actually already combined your Nest as well as Google accounts, customer support claims the Nest combinations will certainly not deal with your Scout system. We’ll maintain you upgraded with activity in this specific room as we see it. Undertaking a renovation to revamp their systems to fit the Works with Google Assistant network (that will change Works with Nest).

Just How does Scout Alarm system safeguard my data?

Scout states all video clip footage is encrypted when sent out to the cloud, and also Roberts claims all messaging is sent out with AES 128-Bit file encryption. “I would say that customers can relax easy with Scout as well as know there’s no advertisement system, there’s no other product that would take advantage of the information of what’s taking place inside the house, as well as we’re extremely delicate concerning that,” said Roberts. Because Scout is so conveniently incorporated with other gadgets, it’s still beneficial to review the personal privacy policy and also terms and also problems of other 3rd events to recognize much better what legal rights each company has to your details.

What’s on the horizon for Scout?

Roberts says Scout does not have a group of A.I. specialists to optimize a video clip as Nest does. This is one reason Scout companions with other major players– however, even more Scout-specific tools, including electronic cameras, may be on the method.

Without being terribly details regarding our roadmap and what devices are coming out, we wish to broaden the perimeter.

“Certainly, you wish to safeguard what’s going on within, once someone’s within, they’re already in the house. I think that there are some outdoor video camera items that are extremely fascinating to broaden the boundary as well as to operate in tandem with right stuff that’s going on in the house.”.

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