Home Depot Security Breach Case Study

What began as an independent crowdfunding campaign which surpassed its objective by marketing over $500,000 well worth of systems within a month  quickly became a contender in residence safety.

Based in Chicago, Illinois,1 Scout was born out of a wish to produce a home security item that had not been obsoleted or costly, a worthy cause for sure. With a growing checklist of elements and also accessories to complement the center, Scout strengthens its defenses the extra you build it up.

However does more suggest far better? Added components certainly improve your home’s protection, but they additionally elevate costs. Some excellent news for your budget, whether you require a sensing unit on every door and home window or you simply need the standard essentials, Scout’s allure stems from its personalization– exactly how much customers are ready to invest on building it to meet their requirements.

In our testimonial, we set out our impressions as well as findings of the Scout Alarm security system carefully.

Scout Home Protection Plans

Scout Home Security has 4 safety packages for clients to choose from. If the bundles do not include what you need, or if you require extra products, Scout offers a fifth option to develop your own plan.

“Scout Small Pack” Package: This is the business’s most cost effective system and includes 8 things. It consists of the items required to begin your do it yourself protection system, consisting of movement and also access sensors. The pack also includes 2 vital fobs so you can conveniently equip as well as disarm the system. This pack is best-suited for those who desire basic security protection or reside in a smaller sized residence.

“Scout Big Pack” Bundle: If you require to secure a bigger area in your residence or your house has numerous access points, the Scout Large Pack offers a security remedy that covers all your bases. Furnished with greater than two times the gain access to sensing units of the Scout Small Pack, this bundle provides you assurance that all areas of your house will stay safe.

“Scout Aspects Pack” Plan: This bundle couples home safety with calamity prevention. The package comes with a smoke alarm and also water sensor to help you catch expensive fires or flood damages prior to it leaves hand.

“Scout Designer Pack” Package: This is made to be Scout’s most comprehensive residence safety and security offering. Combining all the devices included in the Scout Small Pack, the Architect Pack adds on added security measures like a wise lock and also glass break sensing unit.

“Build Your System” Package: For customers who desire a more customized alarm for their residence, Scout uses the capacity to develop your own system. As soon as you choose your Scout Hub, you can choose as several devices as you want and also develop a system to fit your residence protection requirements. You can choose from the complying with 18 products when you construct your own system: Door panel, Accessibility sensor, Motion sensor, Scout indoor electronic camera, Scout video doorbell, Keypad, Smoke detector, Water sensor, Glass break sensing unit, Door lock, Lawn indication, Panic button, Push-button control, Siren as well as Zigbee repeater, Home window sticker, Key fob, as well as a RFID sticker label.

Scout rates

Scout Security - Scout Alarm Cellular

Even if you don’t opt in to professional monitoring, you still have to pay a minimum of $10 each month. Essentially, you’re paying to use the app, which we believe is rather ridiculous. Most applications, safety or otherwise, have some sort of open door.


As with numerous DIY systems, there’s no contract with Scout. Fees are month to month.

You can pick to make a 12-month dedication for a 10% price cut. But also then, Scout will certainly provide you a prorated refund if you need to cancel. That’s a rather pleasant sell a sector recognized for wringing high cancellation fees out of customers.


You install Scout yourself, so you don’t have to pay an installment cost. And also if you want to move, you can take whatever down and reinstall it by yourself. It’s a discomfort for certain, but it’s complimentary.

Is Scout right for you?

Scout is excellent for no-contract self-monitoring and also easy DIY setup. We additionally like that its specialist monitoring expenses less than the industry average of $32 a month. Below are some excellent reasons to choose Scout over various other security systems:

Cellular back-up: Scout’s cellular back-up is distinct compared to other protection systems because it does not need a professional monitoring plan. This indicates you have a trusted method to access your system through the Scout application without delegating your safety and security to a surveillance facility. (There’s also a battery back-up to maintain your system running for as much as 12 hrs.).

Text and also phone call signals: While Scout sends push notices on a mobile phone, its text and call notifies make it an outstanding option for people that do not make use of smart devices. Text and also call signals also offer you a backup in case you do not see a push notification.

Straightforward arming and deactivating: Scout counts entirely on vital fobs, RFID chips, and also mobile accessibility for equipping and disarming, so there are no keypad access codes to keep in mind. (Scout additionally offers a keypad for individuals wanting to give temporary accessibility to visitors.).

Tools: Scout layouts appealing devices that covers most security needs. The system works with lots of clever home platforms like Amazon.com Alexa, Google Assistant †, Z-Wave, and Zigbee.

Growth as well as portability: This is a fantastic system for people planning to move from a smaller sized house to a bigger one because it’s very easy to take with you as well as add on additional sensors as needed.

Scout Safety Customer Care.

Scout consumer assistance is available through phone at 844-287-2688 or can be reached at support@scoutalarm.com. Customer support is available from 9:00 AM to 6:00 PM CST, except on major vacations. Scout likewise gives separate 24/7 tracking, which is constantly effective each day of the year in all times of the day.

Scout Safety doesn’t yet have a ranking with the Better Business Bureau, as the company is a more recent one. Scout consumer evaluations show the company has actually been receptive and prepared to work with clients experience periodic integrity problems with Scout components.

We likewise discovered Scout Security’s customer care to be handy when we called the firm to test different elements of its service. Our Security Geek examined each of the complying with processes:.

Sales: We called customer support to inquire about buying a safety and security system as well as discovered assistance team to be experienced and also friendly but not aggressive.

Layout: We made use of the Scout web site to construct a customized protection bundle.

Service: We spoke to client support to see the length of time it required to obtain an agent on the phone and also were supplied with fast solution to concerns.

Scout Alarm FAQs.

What does the Google as well as Nest merging mean for Scout Alarm system?

If you have actually already merged your Nest and also Google accounts, customer service states the Nest integrations will not collaborate with your Scout system. We’ll keep you upgraded with activity in this particular space as we see it. Undergoing a facelift to rework their systems to fit the Works with Google Aide network (that will certainly replace Functions with Nest).

Just How does Scout Alarm system safeguard my data?

Scout claims all video clip footage is encrypted when sent out to the cloud, and also Roberts says all messaging is sent with AES 128-Bit encryption. “I would certainly state that consumers can rest easy with Scout and know there’s no advertisement platform, there’s nothing else product that would gain from the data of what’s taking place inside the house, and we’re extremely sensitive about that,” claimed Roberts. Due to the fact that Scout is so easily incorporated with various other devices, it’s still beneficial to read the privacy policy and also terms as well as conditions of other third celebrations to recognize better what rights each firm has to your information.

What’s on the horizon for Scout?

Roberts says Scout does not have a team of A.I. specialists to enhance a video as Nest does. This is one reason Scout partners with other major players– however, more Scout-specific devices, including cameras, might be on the means.

Without being awfully certain about our roadmap as well as what gadgets are appearing, we want to broaden the border.

“Obviously, you wish to secure what’s taking place inside, but once a person’s within, they’re already in the residence. I assume that there are some exterior video camera products that are really intriguing to increase the perimeter and also to operate in tandem with the stuff that’s going on in your home.”.

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